Comentarios del cliente para Exit 115 Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Exit 115 Shell

Grado total:

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Arnold R. en

Grado:

El cliente no dejó un comentario.

Aaron S. en

Grado:

1:Have a dedicated desk for u-haul. The agent was overwhelmed trying to run the cash register at a crowded gas station while processing uhaul contracts. 2: better signage "uhaul returns park here" type of sign.

Richard N. en

Grado:

We purchased a 2 full day rental however, the trailer was double booked and we were forced to make a rapid return do to their error. We technically had the trailer until 9am on Sunday and they changed it to be returned in 18 hours even though we paid for 48 hrs. Not happy.

James C. en

Grado:

El cliente no dejó un comentario.

LEE W. en

Grado:

El cliente no dejó un comentario.

Debra N. en

Grado:

Have the attendant park the vehicle in the large lot rather than making the customer drive to the back of the lot searching for a space.

Meiqui H. en

Grado:

El cliente no dejó un comentario.

Ted H. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

Douglas C. en

Grado:

El cliente no dejó un comentario.

Cameron H. en

Grado:

I reserved a truck in ellensburg and then without any notification beforehand was sent to Kittitas to pick up the truck- and the workers at the Ellensburg location were rude about it. When arriving in Kittitas the workers there were also rude and told us to come back 2 hours later for no reason just because the store was busy, and then after having to debate with them they finally let us use the truck that we reserved.

Michael B. en

Grado:

Not enough people on staff. Got there at lunchtime and had to 20+ minutes to check in a truck. Then another 15 for the check in process,

Larry T. en

Grado:

Other then us old people needing help hooking and unhooking it went well .

Chris R. en

Grado:

We were upgraded to a larger truck because this location didn't have the size we requested. Upon pick-up the battery light came on for a few minutes and then went back off. Thinking nothing of it we drove it to our home and loaded everything. The next morning the battery light came on again and we noticed fluid leaking from the tire well. Luckily I had my father with me who knew that the fluid was the tire wheel seal. We called the road side service who requested that we drive the truck into a repair shop. We waited 2-3 hours while they repaired both the tire and battery issue. We were only able to fit two out of the three people into our personal vehicle so the third person waited in a empty house for us to return from dropping off the truck.

Steve V. en

Grado:

El cliente no dejó un comentario.

Ethan L. en

Grado:

El cliente no dejó un comentario.

Andrew G. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

The Shell station is a busy hub of activity. The Uhaul computer is stuck in one corner behind the retail checkout counter. They should have a designated desk for conducting Uhaul transactions, away from the foot traffic of their retail customers.

Larry H. en

Grado:

Perhaps a checklist for the customers would be good. I forgot the trailer adapter and a fuse was out for my trailer lights. Would have been good to have a reminder. I did get a flat and Melissa (with Customer Service) was AMAZING!!! So nice and patient and the tire repair company (Klamath, OR) were great, they had the tire off an me on the road in less than 30 min...from the time of the flat!! :-)

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Jillian B. en

Grado:

El cliente no dejó un comentario.

peter T. en

Grado:

El cliente no dejó un comentario.

Betty V. en

Grado:

AWESOME Uhaul rep! Above and beyond! Thanks!!!

Jamie L. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

El cliente no dejó un comentario.

CORKEY H. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

Even provided a ride eight miles back to Ellensburg. Friendly folks.