Customer Reviews for Exeter Packaging & Logistics LLC
(U-Haul Neighborhood Dealer)

635 reviews

98 Epping Rd   Exeter, NH 03833

(603) 778-1832

Location Hours

  • Mon: 10 am - 5 pm
  • Tue-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 12/9/2021: Closed

Services at this Location:

Contact Us

(603) 778-1832

98 Epping Rd
Exeter, NH 03833

Services at this Location:

Location Hours

  • Mon: 10 am - 5 pm
  • Tue-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 12/9/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Owner/manager was very helpful and friendly. A great UHaul experience.

Clifford G. 
Rating:
5.0

N/A

Andrew C. 
Rating:
5.0

Outstanding

Sheri V. 
Rating:
4.0

Customer did not leave a comment.

Dennis G. 
Rating:
3.0

The truck smelled terribly of smoke.

Lynn Z. 
Rating:
5.0

Mike was so helpful and went above and beyond to help connect all the dots for our move. Thanks!

John S. 
Rating:
3.0

Customer did not leave a comment.

Louis P. 
Rating:
5.0

I have used UHaul and other companies like them over the years, used several different locations. This was my first time using this location. I was IMPRESSED! I knew before I walked out the door that I was going to give an A+ review, I even grabbed his business card so I would be able to give Micheal Barrett the kudos he earned by the Superb Customer Service I was given. I won't use any other location now but his. Thank you for making this stressful time go so smoothly.

Mary Jean D. 
Rating:
1.0

We reserved a truck. We were moving. We got a call as we were driving to the location indicating the truck had not been returned and they did not have anything for us until later that day. And it was 6 feet smaller. It definitely put a cramp in our moving plans.

Craig T. 
Rating:
2.0

I think the whole experience was bad. It was very confusing what to do with pickup

Eric R. 
Rating:
5.0

Professional, fast service. Two thumbs up!

Roger S. 
Rating:
5.0

Very competent and accommodating.

Randall F. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Mike did a great job in expediting everything. Great to work with.

Harlyene G. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Mike was great! Was courteous and got me checked in fast and checkout fast. I would highly recommend this location for anybody's moving needs

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Joy T. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

BARBARA JOYCE M. 
Rating:
5.0

Location manager is always fast and complete with my reservation. Easy in and out.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Steven V. 
Rating:
5.0

The seats had some dog or cat hair ..but overall clean van and drove well

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

The owner was great and very helpful!

Robert Glenn M. 
Rating:
5.0

Moved my son in his new apartment in the North End in Boston. Made the whole thing easy peasy even during college move-in weekend for the rest of the city, which is always a mess. One trip in and out. The whole experience, including buying him and his crew lunch, cost me $155 out of pocket. I'd have paid twice that and bought dinner, too, to make the move as easy as it was by renting your van.

MARY-JO G. 
Rating:
4.0

Our initial reservation in North Hampton could not be honored since previous renter did not return on time. While it was good that Uhaul modified to another available location, it caused several hours delay. About the truck, Please clean the windshield and check the headlights. Driving in downpours Wed evening was a horror show. Very difficult to see.

Kevin B. 
Rating:
5.0

Everyone I dealt with was very very friendly and helpful Thank you

Adrian S. 
Rating:
5.0

Customer service was personal friendly and helpful! I would absolutely return to this rental site.

Shannon R. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
3.0

Customer did not leave a comment.

Mark S. 
Rating:
4.0

App provided errors upon return

Dawn T. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Nice guy, clean well maintained truck what more could I ask for?!

Susan H. 
Rating:
5.0

Michael was extremely helpful. Would highly recommend this location

Eric L. 
Rating:
5.0

Mike is a great guy! Super helpful and great customer service! We use him for all of our Uhual needs!

Arthur P. 
Rating:
5.0

Customer did not leave a comment.

HENRYJOSEPH N. 
Rating:
5.0

The mobile app experience was HORRIBLE to use and I ended up spending 20 minutes just trying to get it to work. It would not allow me to upload the proper photos and I ended up having to use my web browser. I was not emailed a final receipt of my purchase and there is a $5.95 charge I do not recognize on my account, which I cannot figure out what it is from. Not user friendly, I would not recommend or use this service again.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Everything went smoothly, one less stress off my plate From beginning to end each location was excellent in services.

Cheryl C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Ravinder P. 
Rating:
5.0

I am pleased as always for the service. Rent often

Edward M. 
Rating:
5.0

Mike was phenomenal from start to finish. From the reservation process to our check-in and check-out, he did a great job. We're definitely recommending Exeter Packaging and Logistics to friends!

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

candith P. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Mikes great!

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Lee Y. 
Rating:
5.0

Customer did not leave a comment.

Ricardo D. 
Rating:
5.0

Great service, easy transaction and very friendly

Daniel G. 
Rating:
5.0

Mike is wonderful. Very helpful and kind. Thank you! Sara

Sara S. 
Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
3.0

They did not make price of mileage clear and an item left in vehicle was not noticed until after going to ask that they check the vehicle again.

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

Maurice S. 
Rating:
5.0

I had a great experience and would definitely rent a trailer from here again.

Charles L B. 
Rating:
5.0

Customer did not leave a comment.

Maurice S. 
Rating:
5.0

Customer did not leave a comment.

Jeremy R. 
Rating:
5.0

Customer did not leave a comment.

SUMMER M. 
Rating:
4.0

Customer did not leave a comment.

Keturah K. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Nothing, everything was great.

Robert R. 
Rating:
5.0

Very helpful staff. They called me as soon as my trailer was available! Thank you!

Jason D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

Maurice S. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Eduardo C. 
Rating:
5.0

Customer did not leave a comment.

Kerry P. 
Rating:
5.0

Exeter packaging is the best! Thanks again Big Mike!

DANIEL H. 
Rating:
5.0

Bill provided great customer service. Service was better than expected easy and convenient.

Carol L. 
Rating:
1.0

Make sure the online app works

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

EUGENE C. 
Rating:
5.0

Nothing..everything went as smooth as butter

Paul L. 
Rating:
5.0

Mark went above and beyond to help me out as I figured out what I needed. He was patient and kind and immensely helpful! It's not my closest uhaul dealer but I'd go back there in an instant.

Anne T. 
Rating:
5.0

Customer did not leave a comment.

Maurice S. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

They go Above + Beyond in their Customer Service! Always Reliable + Very Helpful. Highly Recommended.

Amy B. 
Rating:
5.0

Super friendly manager

MARK T. 
Rating:
5.0

Customer did not leave a comment.

Edgar L. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Excellent customer service. Trailer was ready to be picked up. Unit was clean. Uhaul representative was helpful and hooked up trailer, verified hook up and lights on pickup. Also was there for drop off. Great experience!!

William S. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Nothing; was great (fast, pleasant, professional)

James M. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
5.0

Mike was great to deal with at Exeter Packaging

Francis P. 
Rating:
5.0

No improvements need. Friendly, fast service, everything explained clearly. Easy to pick up easier drop off

Lori B. 
Rating:
5.0

This was the smoothest vehicle rental experience I have ever had

Kevin K. 
Rating:
5.0

Mike is great!

Lee Y. 
Rating:
5.0

Everything went great

Paul L. 
Rating:
5.0

Mike is the man, on time and everything! Lol macaw!

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Brannan B. 
Rating:
5.0

Nothing! Everything was easy from online ordering to pick up and drop off.

Joy J. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

JAMI D. 
Rating:
5.0

Very nice location to do business with...have rented there several times

John V. 
No reviews have been submitted for this location.

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