Customer Reviews for Exeter Packaging & Logistics LLC
(U-Haul Neighborhood Dealer)

734 comentarios

98 Epping Rd   Exeter, NH 03833

(603) 778-1832

Horario

  • Lunes
    10 a. m. - 5 p. m.
  • Tue–Fri
    8:30 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(603) 778-1832

98 Epping Rd
Exeter, NH 03833

Servicios en esta ubicación:

Horario

  • Lunes
    10 a. m. - 5 p. m.
  • Tue–Fri
    8:30 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Squeaky belt. Felt scared the truck wouldn't maintain a speed above 55 mph as soon. As I reached 60 mph. The belt was so loud I felt as if it wouldn't make the trip Truck felt very shaky as if there was a trailer attached. If I hit a bump/ bridge overlay the truck shook left and right even at minimal speed. It was dirty upon pickup. I had to pull over and clean the inner windshield as when the sun hit all I saw was a blur due to the gunk on the inner windshield. I had to pull over and clean with windex just in order to see when I drove with the sun head on. Worst uhaul I've ever driven. This truck needs a fine tune inspection by the state. Felt very unsafe. And I've driven a 22 foot uhaul that felt more secure. Took 7 hours for which should have been a 4.5 hour trip. Not happy at all. I Will contact the BBB . I have the trucks I'd number. Over 600$ including gas. Just to feel unsafe. this is not ok

Jonathan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aimee D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
3.0

Check in process was stressful and cumbersome, complicated by poor wireless access at the location

James F. 
Clasificación:
5.0

Not a thing keep doing what your doing.

Chris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

I was completely satisfied with how easy it was. Also when I had questions, I called and was given exact instructions that made it clear how to return vehicle. This experience was all by phone with a real person, not automated. I Definitely recommend anyone moving to use UHAUL..easy,fast,efficient!!

dolores D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara N. 
Clasificación:
4.0

The gentleman was very helpful. He said he would look into our complaint and see what he could do. I am not sure what will happen with it but the gentleman was very nice.

Brian K. 
Clasificación:
4.0

Service was great and the online check-in and checkout was great. The truck was very old, had a strange smell (old vinyl), and though it worked fine in the end, initially it did not give me much confidence for the long trip.

Ryan C. 
Clasificación:
5.0

Shorten the online rental process

Lindsey B. 
Clasificación:
5.0

The process was as quick and easy as anyone could ask for

Tyler C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark K. 
Clasificación:
5.0

Mike at Exeter Packaging & Logistics LLC was extremely helpful, knowledgeable and friendly.

Joan D. 
Clasificación:
3.0

El cliente no dejó un comentario.

AMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
5.0

Nothing. Mike was excellent! He provided superior customer service!!

Michelle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
3.0

Absolutely the worst experience I have had with Uhaul and I am a frequent user. My reservation was made months in advance so there would be NO possibility of a screw up. Your mishaps caused my son's wedding to be delayed by hours AND the GUESTS had to actually come prior to the wedding to set it up! The staff and venue I hired were waiting on the Uhaul, (which was filled with the serveware, decorations, linens, flowers etc,) the previous day, but due to Uhauls mishaps and delays getting me my cargo van, the staff timed out and left. No one could come back the next day for the wedding to set up! I am furious.

Cheryl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
3.0

Vehicle was at end of life. Rough ride on the highway. The mobile check in process was a pain and would not recommend.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANDLER R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall F. 
Clasificación:
5.0

Mike in the Exeter Rental Location does a great job.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory L. 
Clasificación:
5.0

Mike, the manager, went over and above when my receiver hitch was not the right height. He loaned me the ball off his personal truck, taking mine as collateral. Thanks Mike. I will be back.

CHANDLER R. 
Clasificación:
5.0

Good experience. Would definitely go there again if they had the equipment I needed.

Bob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita R. 
Clasificación:
5.0

Add a USB/mobile phone connection to the dashboards

Rob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM G. 
Clasificación:
5.0

Quick service

Michele T. 
Clasificación:
5.0

This experience was great and filled with amazing customer service and kindness and the truck was in great condition. Never been happier or easier renting from a location.

Lauren G. 
Clasificación:
2.0

Office was closed during regular hours, 10:30 Wednesday. I was charged for 3 days but only used it 2 days and did not receive a credit. I called twice but no one answered and no one returned my calls. Jeff baril 6033008070

Jeff B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lela N. 
Clasificación:
4.0

He had what I needed and gave me flexibility with the timing .

Robert C. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE.. NO IMPROVEMENTS NECC.

ROBERT A. 
Clasificación:
5.0

Servicio al cliente de excelencia. Process was started and completed with ease. Gracias

Lisa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy G. 
Clasificación:
5.0

Nada

mark S. 
Clasificación:
4.0

good friendly service

michael R. 
Clasificación:
1.0

Being charged for an extra day I didn't use and 200 miles over what I should. It's a nightmare trying to sort it out with you guys.

TOBY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
1.0

Was rented a high mileage truck that ended up having a mechanical failure. Was given the 3rd degree from roadside assistance before they finally picked it up. I was charged for an extra day even though the truck was returned on time. Owner won't return my calls about this. This is the second time I had to deal with mechanical failures from this location.

Garin F. 
Clasificación:
5.0

Mike was AMAZING! Words can't express how helpful he was. He went above and beyond our expectations. We have lots of friends and family in the community.... We will be recommending Exeter Packaging to ALL of them!

Alyssa S. 
Clasificación:
2.0

The store is disgusting. It is filthy dirty and hasn't been dusted in 30 years. The truck I rented was also dirty on the inside and smelled like smoke. The gentleman at the counter was nice enough but I wouldnt recommend this uhaul location to anyone.

Genevieve S. 
Clasificación:
3.0

The app is horrible. But the guy who helped us at this location was great.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan T. 
Clasificación:
5.0

Incredible customer service and kindness and clean vehicle. nicest usual I've ever driven. Great and will use again and highly recommend!

Lauren G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob M. 
Clasificación:
5.0

Very accommodating and friendly!

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
5.0

the person who rented me the Uhaul was very nice and answered all of my questions. I wouldn't change anything about this location.

Jayne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime B. 
Clasificación:
5.0

Nothing... Great service.

Ernest P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
5.0

Great location

Paul S. 
Clasificación:
5.0

Great service. Quick and easy.

Derek C. 
Clasificación:
5.0

extremely helpful staff! will definitely be returning!

Chris E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

david T. 
Clasificación:
5.0

Everything was excellent

John P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Violet E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick G. 
Clasificación:
5.0

Friendly and professional service! Highly recommend!

Timothy W. 
Clasificación:
5.0

Honestly, this was excellent due to the "in person" attention I received on location. The online 24/7 pickup option was very confusing. Real human beings are important, perhaps during stressful times like a moving day.

Julie R. 
Clasificación:
4.0

The key drop box was completely blocked by vehicles and trailers…had to walk over trailers to get to it. Other than that the return after hours was fine.

Laura V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P. 
Clasificación:
5.0

Mike (owner /manager) is always so helpful! He makes sure you have the proper equipment for your move. I believe he truly cares about every customer, that's why I keep going back! Thanks Mike!

Clemens S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

The owner is a wonderful person oh, he really make sure you have everything you need and is very professional and polite!! I will always do business there and will certainly give the name out to all my friends and family!!

Clemens S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

Employee was very kind. Environment was clean.

KYSHAUNDUANE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
5.0

Nothing, would rent from again.

David G. 
Clasificación:
5.0

Owner/manager was very helpful and friendly. A great UHaul experience.

Clifford G. 
No se han enviado comentarios para esta ubicación.

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