Truck was very dirty. Though i returned 1 hour early and more then quarter tank of gas but still i was charged for full 4 hours.
Muhammad B
Customer Reviews for Packaging Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul had alignment issues. The vehicle was not maintained. It was very dirty. But overall, it was still convinient for what I needed it for.
Saad IThe person responsible for the location was not present. He is subleasing the shop. The other person ( different business) called the owner and handed over the phone to us, the owner told us that the uhaul truck has a major break down. We told him that we booked the movers and cannot go without getting a truck. He then gave us different number, the girl on that number processed payment and the other business owner gave us the key. When we came to return the u haul truck, there was no key box. we called u haul and there was no response. The app continue to get crashed when doing the truck return procedure. We were so tired and contine to look for the key box and after 30 minutes, We left with the key. we got the call in Monday to get the key and they told us that there is no key box. we had to make another trip to return the key. We had such a poor experience with u haul.
Angrej SBest customer service. Well done👍
Deepinder BToo costly. Way more than I used to pay for the same same distance. Not sure if prices have changed since my last use.
Cliford EVery pleased with overall experience.
Darren GVery Good Experience. Both Employees were very Polite, straight forward and Professional. Thumbs up!
Gagandeep SNeed to update google location Staff was super friendly Smooth transaction
Damanjeet SThey were really helpful, I rented for 4 days and extended through out my trip. There location is closed on sundays, so I had to call customer service but again they were super helpful. I would recommend them and I would go back to this location again!
Abid M