El cliente no dejó un comentario.Roberta V.
Customer Reviews for Everything Wireless
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Clear instructions where to locate key.Ashley B.
El cliente no dejó un comentario.Shartique C.
It took almost two hours to get my rental dispatched. This was not the location's fault, but this is the only method to communicate this.William L.
Sketchy pickup place in the dark. Our original Uhaul location didn't have the truck we reserved and this was the only location with one so we didn't have a choice. When we arrived truck was unlocked and looked like someone had been hanging out there (food and alcohol left next to it that wasn't there the night before when we'd driven by to confirm the location). We had a lot of trouble with the mobile app taking payment (their processors were down or something) and it took a while for a chat rep to call to take payment over the phone while my husband was on hold with the main Uhaul phone number. All in all it took about 45 min to pick up the truck and we got back just in time to meet the movers. Very stressful beginning to the day.Michael O.
El cliente no dejó un comentario.Carmen W.
El cliente no dejó un comentario.lenny J.
El cliente no dejó un comentario.Charlene T.
I had an 11 AM appointment to pick up the truck. Upon arriving at the store, someone outside told us that the (one?) person who runs the U-Haul side would not be there until 1 PM. The shop was a mess. I took pictures because I was so in awe of the shape it was in. The person who runs U-Haul arrived 10 minutes after 11. I'm just confused as to why she wasn't there waiting for us when we showed up at 11 AM for our appointment.Ryliegh V.
El cliente no dejó un comentario.Earl P.
I did the 24/7 drop off. I didn't see anyone from the location. I will say the parking lot was dimly lit and pretty sketchy. It would not be a place that I want my wife or kids by themselves.Brandon P.
Complete nightmare picking up this truck. 1130a was our pick up time, we waiting for 25 minutes for someone to show up at the location, another 20 minutes for someone to get a trailer off the truck and give us the keys. I feel we were charged for things we didn't request and for longer than we had the truck. We had the truck for 5 1/2 hours. VERY upset with this transaction. Would never recommend someone using this service at this location. Hoping to receive a call to discuss my bill.Christopher F.
The lady at the desk was very polite I normally go to the one on Gallatin pike and they are so mean and non understanding to customer needs but this location was very patient an understanding to my needsGeneva P.
The customer service was terrible and I was overcharged more than double which they still have not sorted outdanyale M.
Extraordinario servicio al clientegibrian F.
El cliente no dejó un comentario.Ron D.
El cliente no dejó un comentario.Antonio S.
El cliente no dejó un comentario.BRIAN H.
The person at the receiving point/destination does not keep normal hours. The barber in the same building was helpful. He stated that the associate usually arrives between 10:00 am up to 12:00 pm. She probably has too much going on in her life to have a job with U-Haul.joseph T.
El cliente no dejó un comentario.ROBERT P.
El cliente no dejó un comentario.ray W.
El cliente no dejó un comentario.alice O.
El cliente no dejó un comentario.Debra B.
El cliente no dejó un comentario.keshea R.
El cliente no dejó un comentario.nia P.
El cliente no dejó un comentario.Tony U.
I was relocated to this location because the uhaul where I made my reservation did not have my van.Jana W.
I set a pick up time online and when I got there, the store was locked and no one was inside, despite the â€œopenâ€ sign on the window. I called the number on the door and received no answer several times. They said they tried to call me and notify me that they would not be there, but they were calling the wrong number, not the one I listed in my form online. The trailer I was supposed to take had a flat tire so they let me take another one. They said it was reserved for someone else, but I happened to be there, so they gave it to me. Hopefully they got the flat fixed before the other person showed up. Overall not a very good experienceKris S.
El cliente no dejó un comentario.laqioua D.
Inform customers that they will be charged if they are dropping off a trailer late. Was not informed there was a late fee, only that I had two days to return the trailer.Heath B.
El cliente no dejó un comentario.JAnasia B.
El cliente no dejó un comentario.sandra H.
No communication from the manager on site and they didn't answer the phone afterwards to explain the extra charges incurred. Very disappointed and won't ever go backShardey H.
Great ServiceRichard C.
El cliente no dejó un comentario.ROBERT P.
Make sure everything that a customer requests is actually available. Don't just say yes to make a sale.Diane C.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.james M.
El cliente no dejó un comentario.Frankiln S.
El cliente no dejó un comentario.Tevin W.
El cliente no dejó un comentario.Clive S.
El cliente no dejó un comentario.Jermaine S.
Professional and friendly representative.Richard B.
El cliente no dejó un comentario.Trevor L.
Upgrade drop off on line program to where it will work faster and better. I never did get it to work for me just left truck contract and keywilliam W.
Great serviceCalvin B.
You are doing great. The employee you have there is very frindly.We loved dealing with her.Richard L.
El cliente no dejó un comentario.leona M.
El cliente no dejó un comentario.Erica J.
Free teaROSSI T.
El cliente no dejó un comentario.Eric N.
El cliente no dejó un comentario.sindayigway J.
Horrible, customer service as I have not been able to get ahold of anyone to speak with. The key was not in the correct spot per what I was told and the 24/7 key person never called me back. We eventually found it under the seat. Was unable to speak with anyone in customer service Saturday, piss poor service. Was given the wrong location when I made the reservation. Was charged over $400.00 which is WAY off from what I was quoted. I will NEVER recommend; no words to express my anger and frustration.James S.
Clerk was very helpfulTony W.
El cliente no dejó un comentario.Ken H.
El cliente no dejó un comentario.Micheal T.
El cliente no dejó un comentario.Deloris P.
El cliente no dejó un comentario.jesse C.
El cliente no dejó un comentario.JOSE T.
El cliente no dejó un comentario.Shqueeen W.
El cliente no dejó un comentario.LAjuana E.
The service at this location was fantastic. The staff went out of their way to accommodate us. Plus went an extra step in giving good advice on how to move. My wife and were very satisfied. I would highly recommend this location to any one.gary B.
El cliente no dejó un comentario.Kelly D.
El cliente no dejó un comentario.Benjamin F.
El cliente no dejó un comentario.tyangela S.
Great servicekenneth H.
El cliente no dejó un comentario.ROBERT P.
El cliente no dejó un comentario.Rashard T.
El cliente no dejó un comentario.Alexandra B.
Prompt, friendly service, very clean, reliable 10 foot truck.Bert H.
El cliente no dejó un comentario.Amir N.
El cliente no dejó un comentario.MONICA B.
Great ServiceRashard T.
Nothing from this location. The young lady that waited on me was most efficient and polite. Thanks for your helpCynthia G.
El cliente no dejó un comentario.Al W.
El cliente no dejó un comentario.Barbra F.
El cliente no dejó un comentario.Gee W.
El cliente no dejó un comentario.Ed B.
Representative was very nice and helpful.ALLEN W.
Make sure the truck has all the previous customers items out of itKelli T.
El cliente no dejó un comentario.JANET H.
El cliente no dejó un comentario.Michael B.
Agent was very helpful. I was running late and the Location stayed open after hours to accommodate !Travis W.
El cliente no dejó un comentario.ADRIANNA A.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.CYNTHIA W.
El cliente no dejó un comentario.Antwon S.
Guy was rude and the parking lot is gross, needs cleanedkent I.
Something was wrong with the trailer I had it Brock two of my truck and the uhaulTerry E.
El cliente no dejó un comentario.Dillon S.
Rep was AWESOMEshatika S.
Have equipment and all additions ready in time and maintain safety of area of uhaul. Checking in was a hassle and waited an hour longer than necessary.Ashley H.
El cliente no dejó un comentario.adam D.
El cliente no dejó un comentario.EDDIE BERNARD H.
Were attentive and very helpful. Overall was a great experience.Wayne M.
The gentleman was friendly and courteous.Jawana B.
El cliente no dejó un comentario.ERIC C.
Teeka was very polite and very patientcrystal A J.
It was a quick and easy process. Very efficient and timelyVickie T P.