Excellent service
Nick H
Customer Reviews for Everett Downtown Storage McDougall
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was so easy!!!! Super nice and professional interactions. I will be using this place everything I need a uhaul
Alison LGreat customer services!
Luisa ANot scam me for money. Didn’t ask questions and then just assume answers that cost me more money. Didn’t ask me about insurance just assumed. The amount of miles.
John Lcheckin was incredible staff super helpful
Brad SThe cashier was great! She was very personable. Would highly recommend this location to everyone.
Benjamin CTony made the experience a pleasure! Will surely return and recommend this location.
Leeanne GMaybe a free dolly rental or something....anyway, it was just what and when we needed
Mark KThe staffs are extremely friendly and helpful. We forgot our gps phone holder in the van we rented, she kept it for us. They are very coordinated compare to Extra Miles(Chevron branch). I will recommend you do your pick up and delivery if possible there and be happy to come back.
Ambrose UDoubled my fee for bullshit. Had to chargeback
Donald BThe girl working was snippy and rude.
Bryan GExcellent service, representative had a great attitude
Derron ALady at the desk was friendly and very helpful. Great experience!
Michael MIt helped to set it all up before hand via my phone.
Duane ELocation was closed. But it was not clear where to leave the truck
Elias PThere was a needle 💉 in the bed of the van.
MISHAYLA MGreat serices
UZO AIssue was with app. Could not finish check out as app dropped and then would not allow me to submit images and mileage info
Austin BThe darkened store front windows made it hard to determine if the business was open or closed. No clear marking for customer parking.
MICHELLE VAJ was amazing!!! Very friendly and helpful.
MARK WI did the online checkin and when I went to pay and pick up the key, I was made to go over everything I did online. I will not use online again.
Tina G