Customer Reviews for Everest Mart
(U-Haul Neighborhood Dealer)

22 reviews

5552 Hwy 224   Greenville, TX 75401

(903) 303-5100

Office Hours

  • Mon-Sun: 7 am–7 pm

Services at this Location:

Contact Us

(903) 303-5100

5552 Hwy 224
Greenville, TX 75401

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Clean out the trucks, and learn how the process of rentals is supposed to be. Don’t make your customers go back out in the rain to take a picture of the odometer and gas gauge and then try and take a picture of their phone. Very unprofessional.

BRADLEY ALLEN HALBERT 
Rating:
3.0

I have rented from U-Haul a few times and the fees for local for a few hours was ridiculous 100.00 for tire light to be on mileage not included extra charge on top of the 19.95 fee 41.00 for the mileage and charge for equipment that I never received. I have rented in the past from another location and my total would only be 38.00 this was a very stressful situation and if I would need U-Haul this would be the last option. Customer service was good.

Patrice Johnson 
Rating:
1.0

Customer did not leave a comment.

Justin Glasscock 
Rating:
3.0

Customer did not leave a comment.

Chace Harrison 
Rating:
2.0

Person at the store told me to return using the app and that was the extent of the help I got.

Scott Prosek 
Rating:
4.0

The clerk was confused when shown the message about the keys

D'Andre Harrison 
Rating:
4.0

Customer did not leave a comment.

Tracy welch 
Rating:
1.0

I will never rent a U-Haul ever again I couldn’t even get a call back

Clay Madry 
Rating:
3.0

Customer did not leave a comment.

Brian Cornett 
Rating:
3.0

Customer did not leave a comment.

Larry Whitley 
Rating:
2.0

This drop off is 4 miles from our property so it was very convenient. However, the guy working there does not speak English. He couldn't understand what my husband was saying so the guy called U-Haul. The lady from U-Haul could not understand him either so he had to put my husband on the phone. They finally got the return finalized but it was a hassle. It probably would not have bothered me so much if we had not worried about the tire going flat the entire trip.

Cindy Dougherty 
Rating:
3.0

Make sure gas is in it. I had to put gas in before I left the lot

debby shockey 
Rating:
3.0

Over charged me. Waiting for a callback for customer action file #4162501

Brian Bosley 
Rating:
1.0

Need to have the trucks cleaned and service was horrible and customer service told me there was a truck available when I went there there was not and they had me running all over town and it delayed by moving

Frankie Mitchel 
Rating:
1.0

The attendant entered the reservation as a trailer. Why would they change it? There was no dolly available that we had on our original agreement. We had to go purchase one at Harbor Freight. (80 bucks down the drain) She put in insurance when we had declined on our original contract. Wasted almost an hour of our time to do and Redo a contract that we had already submitted online She put in the incorrect return location than we had on our original contract. This service level was far less than what we had expected. We deserve a credit for the insurance she forced. Further discounts for the most unpleasant experience

Charles Hall 
Rating:
1.0

Customer did not leave a comment.

Rodney Killingsworth 
Rating:
1.0

It literally took forever to get the truck picked up. Granted, they said there was an “issue with your system”. So that part I could have overlooked. However, when they pulled up the truck it was filthy inside, smelled terrible and only had a 1/4 tank of gas. Obviously, had to fill the tank before we could even leave.

Chris Perry 
Rating:
5.0

Customer did not leave a comment.

Vadarius Derrick 
Rating:
4.0

Customer did not leave a comment.

Derek Graham 
Rating:
2.0

Customer did not leave a comment.

Blake Nelson 
Rating:
5.0

It was great!

Kathye Allen 
Rating:
3.0

Truck wasn’t ready when we arrived at our scheduled time . Inside the back of truck wasn’t clean . Had a mess from the ppl that used it before us. Truck changed three times after reserving online and pick up location changed twice .

Dwayne Goynes 
No reviews have been submitted for this location.

Additional Services at this Location

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