Customer Reviews for Evanston Self Storage & Rental
(Distribuidor de U-Haul del vecindario)

582 comentarios

51 Patriot Crt   Evanston, WY 82930
(We support U-Haul's "FREE" month of storage w/ a one way rental return)

(307) 789-1117

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(307) 789-1117

51 Patriot Crt
Evanston, WY 82930
(We support U-Haul's "FREE" month of storage w/ a one way rental return)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

There was a side light out and a paddle lock was left in the trailer and it blocked the closing of the door as hit had slide in the corner. I felt stupid when it was found that it was blocking. Someone didn't pick up their lock.

Naomi L. 
Clasificación:
5.0

Fantastic service just like all the other times

Beale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark O. 
Clasificación:
5.0

The experience was wonderful. A person couldn't ask for better people and customer service

Beale C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT B. 
Clasificación:
2.0

This location gave me a tow dolly that had a damaged strap.

GUINNIVERE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY B. 
Clasificación:
5.0

Easy to work with, very quick and professional.

Jerry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSIE SHAWN R. 
Clasificación:
5.0

Great to work with!

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

I wish you success in your expansion. Evanston is a strategic area for entry into Wyoming. Your pricing is very competitive.

THOMAS W C.  |  Overall Experience 
Clasificación:
5.0

It was perfect I have no suggestions!

Mariah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN SHERMAN B. 
Clasificación:
5.0

Sheryl always knows what trailer is best for the job; she made my Monday 100% better.

BRAD B. 
Clasificación:
5.0

Sheryl is a gem of a human and the m so glad she was there to help me deal with the difficulty of moving.

LITHA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

Not a darn thing! Sheryl is so pleasant and professional! I couldn't ask for anything more.

LITHA L. 
Clasificación:
4.0

Trailer lights did not work on one side

Othella B. 
Clasificación:
5.0

I was extremely impressed with the manager's caring attitude and experience. I was able to move in one day and return the trailer to her saving me about $50. I will be recommending this business to all my associates.

JOHN H. 
Clasificación:
1.0

You stole my money and charged me twice for the final payment and still haven't returned my money - it's wrong and unethical. I've already called and they told me they werent going to do anything about it . Very upsetting

Mariah H. 
Clasificación:
4.0

There is a sign in Evanston that says "19.99 in town" but my total was $44. I only did one short trip. So i'm not sure how that is legal. I asked for the smallest truck possible too.

travis S. 
Clasificación:
5.0

Lots of snow.

THOMAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha W. 
Clasificación:
4.0

The tow light was always on but didn't understand why until fiddled with it. Over all it was great service.

RUSSEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYANN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

No improvements needed at this store. The excellent customer service keeps me coming back.

BRAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck M. 
Clasificación:
5.0

You have been considerate and helpful through my time of need thank you so much

KATRINA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal B. 
Clasificación:
5.0

We just love talking with her! We consider her family. You will feel super comfortable being there.

Michael B. 
Clasificación:
5.0

Wow! Sheryl is a super-star manager. Not only was the trailer lined up and ready to go for us, but made sure we had everything we needed, by suggesting straps and a blanket for our rental. Sheryl has an amazing and professional attitude also. We live 40 miles away and have several U-haul rental companies in between. We will only work with Sheryl from now on. Totally an awesome experience. 10+ stars. Thank you Sheryl!

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD B. 
Clasificación:
5.0

Trailer had a flat tire I had to air up then have repaired. The tail lights were not in their sockets and had to be fixed. I could not get the right side signal lights to work.

Blair B. 
Clasificación:
5.0

#1 Uhaul in Evanston. Sheryl is the best.

Brad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy J. 
Clasificación:
5.0

I will be back next summer for Sheryl's perfect golf cart moving trailer. She is an absolute treasure!

Jeanne M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CALVIN H. 
Clasificación:
5.0

Highly recommended! Friendly staff, great location, easy access, plenty of units available!

ANDREW B.  |  Overall Experience 
Clasificación:
5.0

I had a horrible experience with uHaul last year, but this year I went to a different retailer and Cheryl was amazing!

Jamie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan R. 
Clasificación:
5.0

Such friendly staff. We enjoyed talking with her.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
4.0

I cant think of a thing. The service here is professional, thoughtful, and excellent in all aspects.

ALMA S. 
Clasificación:
5.0

My best experience with U-Haul in my entire life. The boss lady knew exactly what trailer would work to move my piano and not cost me more than I could afford.

JANNA S. 
Clasificación:
1.0

The lady working there was rude and unprofessional and unhelpful

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN EDWARD M. 
Clasificación:
5.0

All of the office staff was kind and knowledgeable. They are very aware of their customers needs. I was impressed with their customer service amidst much families need for extending our time with the truck. I'll definitely use this location again if I need a moving truck.

Cable J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRISTAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WOODY S. 
Clasificación:
5.0

Great storage facility. The staff (esp. Sheryl) were great! Super friendly and helpful - really made us feel welcome as we arrive in Evanston. ¡Gracias!

JUSTIN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

The staff here is extremely helpful and very kind. A true pleasure in a world lacking more and more in customer service. Truly awesome to work with.

STACEY M. 
Clasificación:
5.0

The women running this place obviously know what they are doing.

BRAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

Sheryl is quick and very efficient. I'd send everyone to her.

BRAD B. 
Clasificación:
5.0

Friendly. Helpful. Courteous

Cathy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos A. 
Clasificación:
5.0

Customer service Excellent. Employee friendly and very helpful.

EUGENE J. 
Clasificación:
5.0

Sheryl always gets me out the door and hooked to my trailer quickly; she knows what she's doing. You couldn't find a more knowledgeable and friendly manager.

Bradley V B. 
Clasificación:
5.0

Great service, easy to pick up and drop off. Thank you again!

Courtney S. 
Clasificación:
5.0

The ratchets need to be replaced they were old and rusted up, but still worked.

ROGER K. 
Clasificación:
5.0

Very polite and cared about us. Could not have been any nicer. Helpful with directions

david K. 
Clasificación:
5.0

The app would not let me sign into acct. After 45 minutes on hold with uhaul we called Evanston self storage being after he's the lady was more than helpful since uhaul.com was if no help ar all.

Duane P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lonnie Charles K. 
Clasificación:
5.0

Always great service! Thanks for being there!

Zane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER L.  |  Overall Experience 
Clasificación:
5.0

Same thing we talked about the gas gauge and everything else. So maybe a refund would be nice.

Braydon T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Maria V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby L. 
Clasificación:
5.0

just keep doing what ur doing..thank you

David P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chuck R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sidney A. 
Clasificación:
5.0

Knowledgeable, friendly, and efficient staff and management.

Asheley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle T. 
Clasificación:
4.0

Nothing, the whole experience was very good and I really appreciated both the quick pick up time as well as the customer service was excellent.

DIANA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin M. 
Clasificación:
5.0

I will avoid the Uhaul app in the future. It is deceiving as to the actual availability of specific trailers. The on-site representative, Cheryl, was fantastic.

Brent M. 
Clasificación:
5.0

The online process is very difficult to navigate and when calling for help the 2 times I called the gals were rude. The location itself was great

Jenni N. 
Clasificación:
5.0

Thank you to the lady at the pick up location. She let me store my broken vehicle overnight, so I could get some rest the night and start on my way to New York the next day!

ERALD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt W. 
Clasificación:
4.0

Reservations are useless. They are not reliable. The reservation process failures are repeatable. Oct 2029 rental an arranged rental didn't occur. Non existent equipment was promised and arranged only to prove the opposite. 12 hours before then intended pick up was told it would be up to 48 hours. This experience had me make arrangements on line 17 Apr only to be lost in your system. Upon contacting the local site (51 Patriot Crt) proprietor reported she hadn't even been notified of a 2nd follow up verified reservation. At this point i procured the Cargo hauler early despite the threat of extra fees due to over use of the original 3 days.

DAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler R. 
Clasificación:
5.0

The online pick up doesn't work because the GPS doesn't recognize the location. This shouldn't be an option until the GPS is fixed.

Robin L. 
Clasificación:
5.0

Great place to work with!

AVRUM M. 
Clasificación:
5.0

Cheryl tried to help when I was in Florida trying to find equipment and the Regional office down there was not being helpful. She has good level of supplies and is savvy about the rental equipment industry. We've used her twice and will again if the need arises.

Paul Gene K. 
Clasificación:
4.0

It was difficult to pick up a vehicle due to outstanding issues and minimal hours of availability

JoDell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hubert H. 
Clasificación:
1.0

El cliente no dejó un comentario.

VEDA V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angelica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Staff was so inviting and helpful. Our move in was very smooth.

ARDELLA K. | Reservación
Clasificación:
5.0

Please excuse me for not contacting you regarding the move out. Work schedule was inflexible. Thank you for excellent service

GERMAINE A.  |  Overall Experience 
Clasificación:
1.0

Was told by storage company that I could not have made a reservation through U-haul and they would not be able to make a reservation over the phone. They seemed pretty clueless, really.

SAMANTHA B. | Reservación
Clasificación:
4.0

Clean and secure with good access.

RICK M.  |  Overall Experience 
Clasificación:
5.0

Great staff!

KIM B.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent and service was great. Gracias

Privacy R.  |  First Impressions 
Clasificación:
4.0

The reservation process was quick and painless (no run around). The unit I am renting is brand new and very good shape.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Service is great. People are very helpful. I would recommend this place to anyone.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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