Customer Reviews for Eurotrans
(U-Haul Neighborhood Dealer)

44 reviews

2430 Oak St E   Cumming, GA 30041

(770) 781-2656

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(770) 781-2656

2430 Oak St E
Cumming, GA 30041

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Service needs to be improved

Jayaprakash Naranola 
Rating:
1.0

Customer did not leave a comment.

Niraj Dwivedi 
Rating:
2.0

The additional items we ordered were not in the vehicle - blankets and dolly’s

Carmen Gianguzzo 
Rating:
3.0

Customer did not leave a comment.

Shannon Payne 
Rating:
5.0

I didn't use the hand truck and you charged me for it.

KIMBERLY YATES 
Rating:
5.0

Customer did not leave a comment.

Will Gober 
Rating:
5.0

Quick and easy drop off from a friendly and helpful employee.

Scott Harkcom 
Rating:
1.0

Bill, the manager charged me for an extra day despite the uhaul representative adding me additional 4 hours as courtesy since the unloading guys I booked using uhaul app landed late by 2 hours.He insisted that there’s no mention of ’free’ hours when the rep added those hours. This begs the question of why was the reservation only extended for 4 hours and not for a day?!! This location closes at 4:30 pm. When I arrived at the location to drop off at 7:15, I had to struggle finding a parking spot.

naveen jaundur 
Rating:
4.0

Customer did not leave a comment.

Kim Byers 
Rating:
4.0

Customer did not leave a comment.

Kevin Hangen 
Rating:
5.0

Customer did not leave a comment.

Michael Golwyn 
Rating:
5.0

Customer did not leave a comment.

Michael Golwyn 
Rating:
5.0

The people that run this location are outstanding in Customer satisfaction Highly recommend this location

Lyle Smithers 
Rating:
5.0

Customer did not leave a comment.

Kevin Yoder 
Rating:
5.0

Customer did not leave a comment.

Lyle Smithers 
Rating:
2.0

Lady didn’t seem to know alot as an example. Was a sun pass included. I just had to buy one.

Deborah Holtzclaw 
Rating:
5.0

Customer did not leave a comment.

Michael Fisher 
Rating:
5.0

Customer did not leave a comment.

Stuart BAILEY 
Rating:
2.0

I reserved uhaul in Alpharetta then had to go to Cummings to get it. Had to wait for half an hour for sales person to show up

Christopher Akey 
Rating:
4.0

Please have all the equipment requested OR communicate with the customer before they show up to pick up rental equipment. I had to run around to get equipment from another of your locations. Waste of time and gas.

Clyde Conerly 
Rating:
3.0

Not where I originally wanted to rent . Did not like the location.

Thomas Lawwell 
Rating:
3.0

The suspension needed inspection but did get the job done

JOHN CATTANI 
Rating:
5.0

Customer did not leave a comment.

KRISTEN SMITH 
Rating:
5.0

The woman I rented from was excellent!

ROBERT HOLDSWORTH 
Rating:
5.0

Great customer service the dealership is friendly I recommend this location Ay moving company LLC Atlanta professional mover 678 886 0204

ADEWALE YUSSUFF 
Rating:
4.0

Customer did not leave a comment.

Josh Artz 
Rating:
5.0

Customer did not leave a comment.

Joseph Adams 
Rating:
5.0

Ensure 24/7 check in is working as planned. I had to wait on hold for 20 minutes with uhaul in order to get the online check it to work. Otherwise all was good.

eddie leblanc 
Rating:
5.0

Customer did not leave a comment.

PETER GARDINO 
Rating:
5.0

Customer did not leave a comment.

PATRICIA PANDURO 
Rating:
4.0

The lady at Euro Trans was very nice and helpful.

Amy Drake 
Rating:
3.0

Breaks need service

CARMELO MORALES BARAGANO 
Rating:
5.0

Customer did not leave a comment.

Mary Christopher 
Rating:
3.0

Customer did not leave a comment.

Alison Prins 
Rating:
4.0

Crabby guy that hooked me up and when I returned it I was told that it was hooked up wrong and I could have had an accident. The clerk was fantastic!

Trava Barnett 
Rating:
5.0

Very nice

Rene Caldera 
Rating:
3.0

Customer did not leave a comment.

Kellie Barth 
Rating:
5.0

Friendly staff

MARK LANDESS 
Rating:
4.0

Truck smelled of cigarette smoke. Fine the users that leave it that way. Spent 3 days in a smelly truck

Karl Paquette 
Rating:
1.0

My reservation was at 9, but I waited an hour for them to open the doors. The owner and his wife appear to be the only ones working there, and they were delayed by small traffic accident. I will not rent from Uhaul again if I have to pick up vehicle here

Grady Grinstead 
Rating:
5.0

Very easy to do business with!!! A+++ rating!!!

Dave Stang 
Rating:
5.0

Very satisfied with everything.

Geronima Payano 
Rating:
3.0

Took a very long time to get checked in. The parking lot is NOT flat, so when returning a trailer during off hours you need to try and find room to park it sideways or find a rock to keep it from rolling. The only flat area was being used by a very large boat they had on their property.

Ashlyn Keller 
Rating:
1.0

You need to cease to use this Euro Company,in Cumming, who did not even show up to give me the truck.. Customer Services saved my move by allowing me to get into the truck remotely. This company should be removed from U Haul using them. There are plenty good ones in town. I will be using Enterprise moving forward.

Dan Fowler 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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