Comentarios del cliente para Eureka Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Eureka Self Storage

Grado total:

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Art G. en

Grado:

Eureka Self Storage handled my families rental with incredible compassion and efficiency. Our mother passed away and we needed a last minute Uhaul and storage unit. We were so frustrated as our car broke down in the bootheel and we were late for everything. MB was patient, kind, and understanding. She even stayed late until 7 pm - giving us cups of coffee —to make sure we were able to get our moms belongings into storage. Thx from our entire family.

Duane A. en

Grado:

Thanks for making this such a good rental experience for our business. You really helped us out in a bind last Friday and Saturday.

tabitha K. en

Grado:

nothing

ERIC F. en

Grado:

I called Eureka Storages number at 1 am expecting to get a call center or a answering machine. Instead, their manager answered (!!) personally at that late hour. Even though I woke her up, she had my reservation done and my truck ready when I showed up early to rent. Mary Ellen I think was her name. She couldn’t have been more good humored and professional. I recommend this location for your Uhaul trucks.

Sam D. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

Handled my last minute rental with humor and quickness. Recommend this location!

Anthony O. en

Grado:

El cliente no dejó un comentario.

LISA W. en

Grado:

The lady in Eureka was very positive and helpful.

Kathy D. en

Grado:

El cliente no dejó un comentario.

Gary G. en

Grado:

El cliente no dejó un comentario.

Ryan L. en

Grado:

Eureka Self Storage is amazing. Great service.

Michael C. en

Grado:

I booked on line and it was such an easy process. The truck was a newer model so very clean and comfortable. The lady at Eureka Self Storage where I picked it up at was very friendly and helpful, went over everything about the rental so I felt very confident when I left that I had all the info I needed. I would highly recommend renting a truck from here.

Robert C. en

Grado:

Excellent, prompt service. No issues.

MICHAEL B. en

Grado:

Not for U-Haul- lady was grumpy about having “another u-haul vehicle turned in” there. Isn’t he point of U-Haul to help the customer by being able to turn it in locally? She wanted me to turn it in at a location 20 minutes away.

kelly e. en

Grado:

Mary Beth was so extremely helpful and went out of her way to improve the negative experience I had at my out of state pickup location! Even came in to help on her day off! Just WOW!

Linda T. en

Grado:

The process for taking photos of the rental wasn’t working, so we basically had to maneuver around using the app and “hope for the best.” I took photos of the odometer, fuel gauge, and truck before taking it off the lot since we couldn’t successfully take them within the rental app. Otherwise, the rental location was easy and convenient

Jay A. en

Grado:

The employee I dealt with was extremely nice and helpful. Quality of the service was outstanding and a very enjoyable experience. I will be back very soon to rent another truck from you. Thanks for the great service.

Gerald D. en

Grado:

Great service. Thx, Eureka Self Storage.

David C. en

Grado:

El cliente no dejó un comentario.

debra m. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

Excellent customer service. Very helpful and easy to work with. Best experience I have ever had renting a truck.

JOHN F. en

Grado:

Drop off was scheduled for after hours, pulling into parking lot was greeted with 4 foot banner stating after hours drop off not accepted, A fine of $50 will be assessed for any unit dropped off after hours. had to go find another location, again very frustrating!

Philip M. en

Grado:

Make larger trucks available at move locations as we had to travel quite a distance.

Susan M. en

Grado:

Thx for taking cares of us again this spring. We’ll see you in the fall. Great, efficient service as always.

Michael C. en

Grado:

Nothing, Marybeth did an awesome job!

Matthew B. en

Grado:

Eureka Self Storage handled both of my truck rentals and storage rentals this past Saturday efficiently as usual. On a very busy Saturday, no less, with one entitled helicopter Mommy renting for her mid-twenties child. Instructions are not orders, m'am. Anyway, ten minutes to rent two trucks. Good job!

Julie N. en

Grado:

The older lady at the front desk (med length brown hair w baseball cap) was curt & rude, not only at the initial pick-up on sat May 4th but also a few days earlier by phone. I had called The Uhaul there to change my pickup time by 1/2 hr. This same lady seemed very annoyed that I had called before 9:00 am & said, "we're not open yet." I wanted to say, "why did u pick up the phone if u can't be pleasant & help the customer! Said she would put in the new time when she got to the office. During pick-up her mood was sullen as she barked orders & read from a script about "all the rules." Not a fun experience & I will never go back nor recommend this place to anyone I know.

Rick I. en

Grado:

Fastest and friendliest service I've ever received from a U-Haul dealership.

Robert P. en

Grado:

El cliente no dejó un comentario.

Vivian L. en

Grado:

Excellent customer service!!