¡Gracias!elizabeth r. | Overall Experience
Customer Reviews for Euclid Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The gentleman who handled the account was professional and friendly at all times.Tim P. | Overall Experience
El cliente no dejó un comentario.Susan S.
No one there during business hours. Guy next door managing the storage units told me where to park it and where to drop the keys (sign on door for after hour drop off did as well).Howard N.
The UHaul online system leaves much to be desired. It is very hard to navigate and takes entirely too long to check out and get the keys and also to check in when finished moving.shely K.
El cliente no dejó un comentario.matthew P.
Nothing at all. Service was perfectKameron S.
El cliente no dejó un comentario.Sharmika D.
The location is filthy and no one answers the phone. Also they charge you for 2 days even through they close early and you place the key in the drop box.Kaci A.
Worked with a U-Haul storage before but unfortunately I was not ready to move this week but I will come back in the near futureOctavia F. | Reservación
Attendant was really friendly.Lauren R. | Reservación
Coming from out of state I didn't think to google what the place looked like. It's not in the best neighborhood and it looked like a whole in the wall. I'm sure it's somewhat safe though.Stephanie H. | Reservación
This reservation was cancel. I went up to the business and no one was there. They claim they were at lunch, but they should had a replacement there until lunch was over.vickie p. | Reservación
El cliente no dejó un comentario.Allison R.
This Storage unit was canceled.Pamela N. | Reservación
I'm giving this review a 1 star, because after I moved my stuff out of my apartment ,I got to the storage facility the computer system was down and I couldn't put my stuff in storage. So disappointingCarla W. | Reservación
The agent was very unprofessionalJuanalicia H.
The truck was not clean when I picked it up and the furniture dolly I ordered was not in the vehicle. I tried to call them after I noticed these things during their normal business hours and nobody answered. So I called customer service and they refunded my money for the dolly.Dwayne W.
The U-Haul I received hadn't been cleaned out prior to me receiving it. It had a wooden entertainment center on the back that cut my brother's hand and three pair of pants in the driving area. The day I rented the U-Haul it was raining and it only had one windshield wiper.Alicia R.
The gentleman in the office was great. He knew me by name and always presented himself professionally. The storage price was reasonable, the location was well lit, and convenient I would recommend.samantha k. | Overall Experience
This place is Reasonably priced. The people were nice and worked with me! I would recommend this place to others.SALENA R. | Overall Experience
The young man that worked there was awesome the truck was very raggedy sounded like the whole bottom was about to fall out.Latricia N.
No storage spaces were available and also your whole entire systems were down so the Male that was there told me that the whole entire systems were down and he couldn't rent any units to me.Venis T. | Reservación
I did not get a chance to utilize the facility because the computer was down and that guy couldn't pull up my reservation I had all my stuff on my rental truck ready to unload I was very unhappySteven W. | Reservación
Manager cursed me out thats why i leftHAROLD D. | Overall Experience
People were nice and truck was ready. Although when I returned the truck, the starting mileage was not correct so the bill was way too much. I'm glad I took a picture of the odometer before I started out. The clerk was pleasant and made the proper adjustment.Evie Z.
Guys were super efficient and pleasantTunisia Nacita T.
Nothing to improve. Customer service was immaculateJelisa T.
The service person was very rude and unwilling to listen me the customer. .The location was and is very convent but Gary H. WAS VERY UNPLEASENT .I was there April 7th 2018 .joan J.
The place we originally rented from didnot have our truck and told us u-haul was a joke. They turned us away even though we had a confirmation number. We had to go to another location, they we fine but is was a hassle and it put us behind scheduleJohn S.
El cliente no dejó un comentario.Kathryn S.
The worker was very rude and the computer was very slow and the customer behind us began to make rude comments about us like it was fault it took over 25 mns to check in. It was not clean at all either. I will say though that the several calls I made into uhaul customer service was excellent.avalon D.
El cliente no dejó un comentario.Jeff C.
El cliente no dejó un comentario.karen A.
I will never in life rent from y'all again y'all charge me for something I didn't ask for y'all sadCHARNELLE J.
El cliente no dejó un comentario.Corey R.
I was told I had 750 miles but you charged me overmilage after 216 miles not farefred K.
Keep a supply of appliance dolleys (sp?). They had none for me and I reserved truck and equipment a week in advance.Johnnie H.
Uhaul would not honor coupon given by U Haul corporate. After paying for truck, I called u haul and still didn't get answer.PENE O.
The truck had garbage in the front; prior user left the truck messy.BRIGITTE B.
Uhaul could serve a free cup of coffee.jill M.
El cliente no dejó un comentario.Dave F.
El cliente no dejó un comentario.LaShandra J.
I would suggest that this particular location allow you to be able to drop off the vehicle at a nearby location other where it is picked up at. This was a bad experience for me because i was told that i can drop it off at another location. But once i arrived to pick up the vehicle, i was told that i couldn't drop off at a location nearer to me or that the price would change drastically. Please change that policy to help accomodate the customers.Ezabarin M.
El cliente no dejó un comentario.CARRIE M.
El cliente no dejó un comentario.Nacola D.
Jack was so friendly,made the whole process easy and it only took him a few short minutes. Thank you Mr.Jack!Krystal P.
El cliente no dejó un comentario.frances H.
Everyone here provided great customer service.. The African American gentleman made it a very enjoyable experienceShawna B.
El cliente no dejó un comentario.Joe L.
I didn't even rent a U-haul nor is my name Aaron. Please remove my email address from your systems.AARON V.
El cliente no dejó un comentario.Cassandra P.
I received great service when checking in to pick up my vehicle but poor service when trying to receive my receipt for my U-Haul. This was from two different workers at the storage facility.BRANDON B.
Clean out the vehicle and use air freshener as the inside of the vehicle smelled really bad.Melanie V.
Stop stealing people moneyADRIAN B.
El cliente no dejó un comentario.Michelle M.
The overall experience was excellent. The gentlemen in the office were super nice. The truck was clean, we had no problems with the truck. And we somehow got a small break on our extra mileage. Would definitely rent from them again :-) Gary the rep that helped me find a deal on pricing was also part of equation. Very glad I called to ask about locations because he explained the round trip was better than renting one way for my trip. Very Thankful!donna R.
I had a very very bad experience I didn't get the truck until almost 2:00 and then the place was closeGregory C.
El cliente no dejó un comentario.denise S.
El cliente no dejó un comentario.lanny H.
Very unfriendly. We had questions about the truck and were treated as though we were a nuisance. The employee left us at the truck after looking at it with saying anything to us. We had to go out of our way to get the truck and then were not given the appropriate mileage to compensate for the extra drive. Truck did not start with the amount of gas that paperwork said it should start with. Employee made a note on our paperwork about telling but didn't note anything in the computer and we were charged extra for fuel at drop off.Martha H.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
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