Comentarios del cliente para Ethington Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ethington Auto Sales

Grado total:

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Jeff H. en

Grado:

El cliente no dejó un comentario.

Deborah A. en

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El cliente no dejó un comentario.

Dena G. en

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El cliente no dejó un comentario.

chloe D. en

Grado:

El cliente no dejó un comentario.

ROBERT L. en

Grado:

The staff was friendly and professional. The location was well maintained and easily accessible

Kenny M. en

Grado:

El cliente no dejó un comentario.

TERRY P. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

El cliente no dejó un comentario.

ERIC W. en

Grado:

El cliente no dejó un comentario.

TERRY P. en

Grado:

El cliente no dejó un comentario.

TERRY P. en

Grado:

El cliente no dejó un comentario.

Gregory S. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

Drivers side cup holder broken. Truck drives extremely rough and jerky both with and without load. Truck was clean.

Gregory S. en

Grado:

Excellent service, very accommodating to my rental needs.

David R. en

Grado:

Keep up the good work. I appreciate the service very much.

Charles W. en

Grado:

Make sure the truck is clean and not stinking is was awful smell had to spray fabez inside the whole trip

KATHLEEN W. en

Grado:

El cliente no dejó un comentario.

CATHY T. en

Grado:

Very Helpful and willing to work with our time schedule for pick up. Went out of their way and it was very much appreciated.

Gary H. en

Grado:

El cliente no dejó un comentario.

CARLA H. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

El cliente no dejó un comentario.

Jeremy H. en

Grado:

Make sure lights are in working order.

Patrick G. en

Grado:

Point out and clearly note the mileage restrictions on the contract prior to renting so that the renter is made aware. The extra charge was only a couple of dollars but I had to double check the documents to understand it. No big deal just nice to know ahead of time.

DOUG H. en

Grado:

El cliente no dejó un comentario.

Debbie J. en

Grado:

El cliente no dejó un comentario.

walter W. en

Grado:

Very Poor Customer Service due to computer program. I would rate your service at -5. My reason for this is I was quoted one price and then charged $50 more at pick up. Also I was sent to the wrong place to start with. When I first spoke with Jennifer she quoted me a price of $74.90 for a truck. When I told her that I needed a trailer as well she said it would be $107 for the pair. A while later I was told that the truck & trailer were in two different places about a mile apart; no mention of additional charges. When I arrived at the address given me by phone it was the trailer and not the truck. Once I found the place for the truck sure enough it was $107 plus taxes; but the problem arose when I drove back to get the trailer & he could not give me the paperwork without charging me $50 or his computer program wouldn't work. It wasn't his fault. It was a result of very poor communication of your system. I had no time to try to start this over at the time and now I'm out $50 plus taxes because you care more about getting your money than seeing that your customers are getting what you promised.

michelle O. en

Grado:

I was over charged for my mileage which was impossible considering the route I moved to was less than 200miles. I was charged for refueling because the lady at the uhaul pickup location wrote the wrong trick number on my contact. The gas tank for my truck was. It full, it was only 3/4 a tank. Also was not explained about taking out I haul insurance thoroughly so I paid for insurance that I did not receive. I complained and was refunded some of my money but was told I would get a call from the regional manager about the insurance but never received a call from him. First moving experience very unpleasant and stressful due to a lot of mistakes made by uhaul. I don’t know that I would use them again in the future.

Charles W. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

El cliente no dejó un comentario.

MELISSA T. en

Grado:

Jennifer did a excellent job!!!!

Micheal S. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Possibly later closing hours for drop off, otherwise another great U-haul experience!

Ronda L. en

Grado:

No one was there except an older man that was confused and couldn’t hear. I placed keys in a drop box & left the property.

Gary P. en

Grado:

El cliente no dejó un comentario.

Shawn M. en

Grado:

El cliente no dejó un comentario.

Daniel H. en

Grado:

Employees were very helpful and a pleasure to talk with and they also provided excellent service

Corrie B. en

Grado:

Austin was fantastic!

KENNY B. en

Grado:

El cliente no dejó un comentario.

TRES A. en

Grado:

El cliente no dejó un comentario.

Linn C. en

Grado:

this is not listed on the uhaul internet site

Pam G. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

Greg N. en

Grado:

All went great, nice people

KATRICIA T. en

Grado:

friendly NICE PEOPLE

John H. en

Grado:

Too crowded of a drop off

ROSE G. en

Grado:

Excelent.

STEVEN H. en

Grado:

Jennifer was extremely helpful during the entire rental transaction. I rented a 20 ft truck for 1 day returned at their location and another 20 ft truck for two days, dropped at a different location. Everything was very organized and I will use this rental location again whenever the need arises for another truck rental.

STEVEN H. en

Grado:

Jennifer was extremely helpful during the entire rental transaction. I rented a 20 ft truck for 2 days and another 20 ft truck for two days, dropped at a different location. Everything was very organized and I will use this rental location again whenever the need arises for another truck rental.

JESSE J. en

Grado:

El cliente no dejó un comentario.

ANTONIO S. en

Grado:

I had an emergency and they were so helpful and worked around my schedule

april P. en

Grado:

El cliente no dejó un comentario.

April P. en

Grado:

El cliente no dejó un comentario.

Willie M. en

Grado:

Nice people

ASHLEY P. en

Grado:

Provide a dolly.

Kyle H. en

Grado:

More space to maneuver a 26 foot truck Also we had a little more than1/4 gas tank..we were told to make sure we had a 1/4 tank..we were charged an additional charge of $13..not sure why but glad to have move over

JOHN B. en

Grado:

Jennifer was very helpful and made the rental process easy. I would not hesitate to rent from here again.

MOE B. en

Grado:

Very helpful, answered all my questions. Great people

Mark M. en

Grado:

El cliente no dejó un comentario.

Leslie Gene C. en

Grado:

El cliente no dejó un comentario.

Ann G. en

Grado:

El cliente no dejó un comentario.

James R L. en

Grado:

El cliente no dejó un comentario.

Tanya B. en

Grado:

Great experience!

RON C. en

Grado:

I NEEDED A UHAUL AT THE LAST MINUTE AND THEY WERE VRY NICE AND HELPFUL

GENE D. en

Grado:

Very friendly

Steven B. en

Grado:

El cliente no dejó un comentario.

JOE C. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

Friendly people I reserved it at another place and it was done wrong. The lady at car lot fixed everything and was so friendly.

CLAUDIA H. en

Grado:

Great Customer service! Very friendly, personable, and accommodating. We will continue to give Ethington’s our business & recommend them to everyone we know!!!

STEVEN P. en

Grado:

I HAVE BEEN PLANNING MY MOVE FOR OVER A MONTH AND CLOSING DATES KEPT CHANGING. EVERY TIME I WOULD CALL JENNIFER TO CHANGE DATES JENNIFER WAS ALWAYS HELPFUL AND POLITE. WHEN I MOVE FROM MY APARTMENT TO MY NEW HOME I WILL USE THEM AGAIN AND JENNIFER EVEN GAVE ME HER PERSONAL NUMBER TO CALL OR TEXT HER TO MAKE THE RESERVATIONS AS SOON AS I GET MY NEXT CLOSING DATE! SERVICE WITH A SMILE!

Tim T. en

Grado:

Great service jennifer was quick to get me in a truck and on my way . will be dack soon to rent another . thanks for the great service!

Crystal C. en

Grado:

ABSOLUTE WORST CUSTOMER SERVICE EVER. THE PLACE AND WHOLE COMPANY SHOULD BE SHUT DOWN. I WILL NEVER USE UHAUL AGAIN PERIOD!!!!!!!!!!!!!!!!!!!!!!!!!

Levi K. en

Grado:

They were very helpful in helping me with my rental. I started with the intention of renting a trailer, but didn't have the proper electrical hookups on my vehicle. They went above and beyond to help me try and locate the hookups to no avail. They then accommodated me in renting one of their trucks, which was very clean and well maintained. An all-star effort from the office to the gentlemen that helped me locate and hook up the equipment.

Doug S. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

El cliente no dejó un comentario.

Emrys D. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

I went to the Shelbyville KY location (Shelby Cars) at 4:50 on Friday and they close at 5:00. I was kind of expecting a bad experience but I was completely wrong. The lady I dealt with was friendly, knowledgeable and made the transaction a very pleasant one. I would definitely recommend this location for Uhaul rentals.

lanney A. en

Grado:

They would not look at the truck... Hadme write the mileage down... Told me to leave the keys on the counter and they would take care of it later. Very older gentleman at the desk stating he was not trained... But that someone would get to it... Very dirty run down sketchy used car dealership. Not at All what I would expect from uhaul.

Robert A. en

Grado:

Drop off could not have been easier.

Chris J. en

Grado:

El cliente no dejó un comentario.

en

Grado:

Jennifer came to work early to rent to me now that is customer service!

RASHON W. en

Grado:

El cliente no dejó un comentario.

Kimberly F. en

Grado:

El cliente no dejó un comentario.

ray V. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

Excellent service

Kelly J. en

Grado:

El cliente no dejó un comentario.

Sheri V. en

Grado:

El cliente no dejó un comentario.

Ron F. en

Grado:

El cliente no dejó un comentario.

Gilbert T. en

Grado:

El cliente no dejó un comentario.

Courtney S. en

Grado:

I was switched to a location further from my apartment to pick up the uhaul and my time for pick up was pushed back without giving me an option. It was extremely inconvenient for me and then I was told the vehicle was full and that I had to return it full, but it was not even 3/4 full, causing me to have to go back inside to fix the issue and stop to get gas before even moving. I was not happy.

STEWART W. en

Grado:

El cliente no dejó un comentario.

GARY P. en

Grado:

Will always rent my trucks here

Charles H. en

Grado:

El cliente no dejó un comentario.

Horace P. en

Grado:

Jennifer was awesome! Very knowledgeable, helpful, and friendly!

Travis W. en

Grado:

THIS LOCATION WAS EXCELLENT FRIENDLY HELPFUL PEOPLE ENJOYED MEETING THEM WILL BE USING THEM AGAIN IN 3 WEEKS.

HARVEY R. en

Grado:

Jennifer was very helpful and answered all my questions thank you

Khadra C. en

Grado:

They did not have dollys or any other supplies

Rex B. en

Grado:

Fast frendly service. Thanks

LARRY W. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

george P. en

Grado:

El cliente no dejó un comentario.