Everything went smoothly
William R
Customer Reviews for Eternal Daystar Enterprise LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I called the drop off location and left a message, but got no response. Dropped off the truck at 8:30 am the next day expecting to check it in with a person since their operating hours were listed as 8:00 am to 2:00 pm. However, there was no one around. So, I used the check in feature on the app. This worked create. Later that morning, I received a call from another U-Haul location asking if I was dropping the truck off that day. Not sure why that happened.
RANDALL GThey were very helpful.
Johnnie WThis is not a dedicated U-Haul facility. It appears to be a mash up of a tattoo parlor, hair salon, and drop box.
James POverall U-Haul expense was below below average - this is based on my online reservation being changed day of service because a 15 foot truck was not available at my preferred pick up location. The new location was a 24/7 with no one there and significantly no utility dolly available, which was reserved to meet move needs (load moved was 90% boxes). A Uhaul rep on the phone found a dolly near by, but when I arrived the attendant was unaware and needed to process the rental, which took 45 minutes. I lost 2-hours plus due to this. John at Eternal Daystar Enterprise LLC was very helpful and was able to issue a 15 foot truck in a timely manner and was also able to receive the dolly, since the location I was able to obtain it was closed on Sunday.
James OUnusual pick up system but it worked! Truck held 65 mph easily, reasonably fuel efficient and the office person was very personable. It got the job done and the ramp feature was a game changer!!! I will rent again from that location.
Ronald HI did 24 hours return that was really convenient.
Leon BI had massive problems with the U-Haul app. The employees at this location was extremely helpful with getting the truck rented, released and returned, even though he was actually off at the time. He went above and beyond. Highly recommend this location.
Jeffrie H