Comentarios de los clientes para Esso Fort Erie

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Esso Fort Erie

Clasificación general:

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frank N.
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Took some time to create an account but overall very happy and great service.

Robert B.
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El cliente no dejó un comentario.

BRUCE M.
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Walked into a cloud of marijuana smoke, only to be treated poorly. Not given proper instruction and fall victim to being overcharged. Horrible experience overall, I own my own business and I would be livid if my employees represented me in such manor. Didn't care one bit about anything but taking as much money as they could from me and more. Never be back

CARLOS F.
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El cliente no dejó un comentario.

philip R.
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it wasn't "dirty" to complain but it just needed to be wiped down. There was food crumbs in the cup holders. service was quick, guys were helpful and a great location. Thank you

Jodie V.
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El cliente no dejó un comentario.

Robin B.
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They were fine . Accommodating.

RON W.
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At first there was a bit of a kaffeffel with another location, then UHaul Corporate moved us to the Fort Erie Location where they could actually accommodate our original request and we wanted to recognize the staff. Kudos!

tina G.
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El cliente no dejó un comentario.

jeromy K.
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El cliente no dejó un comentario.

Jaskaran M.
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Guys behind the counter were awesome. Definitely recommend this location.

Miriam P.
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Well taken care of and respectful

Phillip R.
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Explained to the drop off about the issues to the service attendant for any future rental.

Bonnie N.
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Very nice staff

william S.
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Everything was professional. Good experience. I would use u-haul again.

JOHNP G.
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I made arrangements on Aug 3 for a one way 15" truck. Aug 28 I am advised my order has been updated to a different location and instead of 12:00 it is now 4:15pm. I contacted UHC OF HAMILTON Regional Traffic Office (905) 573-6006. I was told it was the only truck that was going one way no matter what size in the niagara region. It was such and inconvenience. I had made arrangements for others to help with the move. I don't believe that something as important as a move requires the times do not to change. Especially one way. I have used Uhaul before and had a great experience but this time was terrible . 4 hours later than scheduled and only notified the day before. I will not recommend your services to others.

Christine G.
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El cliente no dejó un comentario.

Frank O.
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El cliente no dejó un comentario.

Christopher C.
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El cliente no dejó un comentario.

Randy M.
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Make absolutely positive all relative information is shared with all people involved .Pick up location and return policies are more enforced. .

Stephen B.
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El cliente no dejó un comentario.

Mathew V.
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El cliente no dejó un comentario.

Wayne P.
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Have more pick up trucks available

Josh P.
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El cliente no dejó un comentario.

FREE S.
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Rentals are clean friendly service second time l rent a rental from this location in a month .

FREE S.
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Very friendly. Truck was nice and clean charges was very reasonable.

Dustin K.
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Clean the vehicles. Mine had mud inside and out. Dirty in the cargo area and ramp was covered in soil. More staff at this location. One person to run a gas station, variety store and Uhaul wasn't enough.

DAN P.
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El cliente no dejó un comentario.

Jordan E.
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El cliente no dejó un comentario.

Derek F.
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Good guy at front. Truck back with dirty as hell. Dirt grass branches I have pics if you want

Kendall C.
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El cliente no dejó un comentario.

KEN M.
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El cliente no dejó un comentario.

Leroy W.
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I reserved a truck in St. Catharines & was made to drive 45 kilometers to Gort Erie to pick up a truck. The St Catharines location is one kilometer from my home. Your policy says you garauntee pick up location. I then end up paying for extra mileage because of the extra drive. Nice job.

JOHN L.
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El cliente no dejó un comentario.

Gabriella A.
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Very courtesy

Joshua A.
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El cliente no dejó un comentario.

Elijah T.
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Didn't tell me about gas credit at first said it would be 1/4 full was empty told me to feel free to fill it up and drive it back down to empty which would've cost me more luckily I saw the gas credit before putting any gas into he truck . Don't understand why people would want to try and screw other people over in a time like this. Selfish plus truck had previous users tools left in it wasn't swept or anything.. after coming to check the gas and mileage of the truck he only asked if we swept it out we did but why not just check ? Very disappointed in overall kind of way

WAYNE D.
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El cliente no dejó un comentario.

ROBERT E.
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El cliente no dejó un comentario.

MARK G.
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El cliente no dejó un comentario.

Richard M.
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El cliente no dejó un comentario.

Graham C.
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El cliente no dejó un comentario.

Thomas D.
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El cliente no dejó un comentario.

Gary N.
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El cliente no dejó un comentario.

Paul C.
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El cliente no dejó un comentario.

gheorghe O.
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El cliente no dejó un comentario.

ALAN H.
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Great customer service, rented a truck one way to Brampton, guys were very helpful.

owen D.
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El cliente no dejó un comentario.

GLORYA-JEAN D.
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It was a very easy transaction.

chris B.
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Website does not accurately show what equipment is available at this location, so internet booking is not possible.

Gail S.
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El cliente no dejó un comentario.

raymond G.
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El cliente no dejó un comentario.

mike J.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Mike B.
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Have the equipment i pre ordered the day before ready for pickup. I got there nothing was ready .i was on a time crunch with traveling over 3 hrs to get there i needed to load my stuff and drive 3 hrs back .so i picked up the truck .went to load my stuff come back an hr later to get the tow dolly and auto hauler .i got back and still the paper work wasn't ready .due to language barrier i had to be on the phone for almost an hr to redo the order again .then i get the auto hauler to my location and my vehicle did not fit on it .

Chad M.
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El cliente no dejó un comentario.

Carey C.
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No explanation of process and made sure he told me I was an hour late. No acknowledgment of very dirty muddy cab and unswept cargo area. Quite rude actually. I am paying for a clean dependable vehicle..when the inside windshield was completely filthy and mud all over the floor took my time away from things I needed to do.

HRISTO M.
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Good service! Thank you

raymond F.
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El cliente no dejó un comentario.

Walter G.
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I am a very experienced driver with a diversre background . But the staff is not trained properly to for proper hook-up safety. THIS NEEDS TO BE ADDRESSED

PHIL C.
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The uhaul customer service was very accommodating as i had to push my reservation back twice. There was no hassle and it was done quickly and efficiently. I recommend uhaul to anyone who has to move.

kim W.
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El cliente no dejó un comentario.

raymond K.
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El cliente no dejó un comentario.

dennis M.
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El cliente no dejó un comentario.

martin W.
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make sure that they give you the right truck number and try to charge more for fuel even though you put fuel in the truck

Brian O.
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El cliente no dejó un comentario.

Carvajal J.
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The attendant people don't have capacity, they give to worse information.

Jolex B.
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Your app is giving me problem. Its asking for location services on and my phone is location enabled yet could not check out the van. Secondly when I returned it wont allow this method more convenient.

helen S.
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Great service inside with the guys. I did call the 1-800# as I saw in small print....US dollars. The customer care person insisted that was right, even though I said over and over the rental is in Canada...she was just out to lunch. It was in Canadian...we are happy. Great location, and you can pick it up very early. Thanks.

Cory A.
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The service was slow. I had to give the attendant all the same info I entered online.

David H.
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El cliente no dejó un comentario.

Dennis K.
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El cliente no dejó un comentario.

deanna D.
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The gentleman that was helping us when we picked up was absolutely wonderful. Super helpful and friendly. Would absolutely go there again.

Sarah M.
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Also someone was supposed to call me about this and they never did.

Brad J.
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El cliente no dejó un comentario.

Bob M.
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no problems

Doug G.
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El cliente no dejó un comentario.

Mike G.
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El cliente no dejó un comentario.

Domenic C.
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El cliente no dejó un comentario.

Leslie P.
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The clerk had divided attention between watching the pump till and also had a personal call on speaker ongoing during the confirmation and processing of our rental. Friendly enough person but we felt like more of an inconvenience / unwanted distraction. Processing and out-the-door was acceptable, fuel in the truck was at half so if going any distance expect to fill it up. Location is accessible with a truck stop across the street for supplies too. I'd probably do express online check-in in the future.

Julie D.
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Uneventful.

Paul E.
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Not travel to fort erie but have something close..keep reservations and not change them on costomers

Joe V.
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Longer hours

Corey D.
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El cliente no dejó un comentario.

Brian C.
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El cliente no dejó un comentario.

ARTHUR W.
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A previous location in the area, made me fell like I was putting the guy out to rent a trailer. This site is quite courteous and welcoming.

David M.
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The person serving us was very fast and efficient as well as friendly

Bill I.
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El cliente no dejó un comentario.

John C.
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El cliente no dejó un comentario.

peter S.
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My only issue was I booked over a month in advance to pick up in St. Catharines but at the last minute I was told I had to go to fort Eire to pick up the trailer

Roger R.
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The gentleman that helped us at Fort Erie was very friendly and professional. He went out of his way to call and correct the price we were initially promised from another location. He took the time and came out with us and explained everything about the truck. We would definitely recommend the Fort Erie location.

Leo F.
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El cliente no dejó un comentario.

Don S.
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El cliente no dejó un comentario.

Derek F.
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Customer service was great. The car trailer was not oiled or greased it made my life a living hell using it.

j and b M.
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mount a box for key returns. You can not leave your keys unless you leave them in the truck for some one to steal. Scary and not fair when it is your insurance.

Michael B.
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El cliente no dejó un comentario.

SCOTT R.
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El cliente no dejó un comentario.

Tim M.
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We rented an enclosed trailer that ended up having a small puncture somewhere in the roof that led to rain leaking inside during transport of goods we were moving for our business. There weren't any visible signs of damage but the water was coming through somewhere and damaged our items. Ended up being a nightmare trying to return it with any chance of even a partial refund and the gas station refused any responsibility, While I understand they do not personally maintain the Uhaul vehicles, they are still under contract with Uhaul and there needs to be a system in place to remedy a complaint when they fail to hold up there end of what is expected. The only thing this location was concerned with was charging my card. They were not helpful or understanding in the slightest. I have not contacted Uhaul insurance directly.

PAUL A.
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Ok over all

Mark M.
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Easy return, good job.

No se han enviado comentarios para esta ubicación.

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