Customer Reviews for Escondido Rentals & Mini Storage
(U-Haul Neighborhood Dealer)

1,692 reviews

120 E Lincoln Av Unit B   Escondido, CA 92025
(Lincoln Rd and Broadway)

(760) 705-9580

Location Hours

  • Mon-Thur: 7 am - 3 pm
  • Fri-Sat: 7 am - 5 pm
  • Sun: 8 am - 2 pm

Services at this Location:

Contact Us

(760) 705-9580

120 E Lincoln Av Unit B
Escondido, CA 92025
(Lincoln Rd and Broadway)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 3 pm
  • Fri-Sat: 7 am - 5 pm
  • Sun: 8 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Everything was great. Customer service was phenomenal !

EDWIN A. 
Rating:
5.0

Pleasantly surprised by the friendly and efficient service!!!

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
5.0

Very friendly and helpful staff. Truck was spotless

Haley K. 
Rating:
5.0

Extremely helpful. Even stopped traffic so I could move my 18 wheeler

Robert I. 
Rating:
3.0

I would recommend the location to a friend. The guy running it was very nice and professional. If I need to rent a truck again, I will go back go him. I would NOT recommend anyone use the app to make reservations. That was a complete pain that almost made me swear off Uhaul for good.

Justin S. 
Rating:
3.0

You expect to bring car clean back but you don"t give us clean. How can you expect us to do so. Truck had mechanical problem. I was praying that I can make it back safe to you. Stall on traffic lights and stop signs.Pushed brake and it started again. It was weird .

NOORDIN V. 
Rating:
5.0

Couldn't improve a thing! We had a great experience getting the rental also when returning it. Tony was friendly, fast and efficient!!

REBECCA C. 
Rating:
5.0

Customer did not leave a comment.

Victor S. 
Rating:
1.0

Truck had a cut catalytic converter and was so loud I couldn't hear radio and put 200 dollars in fuel to drive 280 miles

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

HIEU N. 
Rating:
4.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Steve is a great guy. Anytime i need a uhaul i'll be returning to this location

MICHAEL R. 
Rating:
5.0

Customer service was great and made the experience personal and professional.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

BROOKE ANNE I. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Great service. Proprietor lustened to my needs, made thechanges necessaryand made sure I got a The correct rate on return if rental.

KATHRYN M. 
Rating:
3.0

Nobody onsite at 2:30 Saturday afternoon to checkin equipment with. I attempted to utilize your online 24 hour checkin, but the website was not loading. By the time I was ready to leave, the dealer had returned from personal errand. I informed the dealer that I returned the equipment and chalked the tires. The dealer stated that was fine, and that he would email me a receipt. I eventually received a receipt indicating I returned the equipment two days later with charges for additional day. I attempted to call the dealer during normal business hours to fix the problem. The dealer didn't answer the phone. Apparently out on another personal errand. Time wasted trying to remedy the problem, is time wasted.

Dennis T. 
Rating:
5.0

Customer did not leave a comment.

RANDY F. 
Rating:
5.0

The man at the desk was friendly, fast and knowledgeable.

WILLIAM G. 
Rating:
5.0

Over the top customer service.

FRANCISCO L. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Friendly service

JEREMY R. 
Rating:
4.0

in out quick and easy great place for trailers

RANDALL D. 
Rating:
5.0

The car hauler straps were a little short for 31 inch tires so I used my own straps which I know is not recommended. However everything else on trailer was perfect and the people working at this location were awesome, very helpful and hands on. Great customer service as well.

MATHEW M. 
Rating:
5.0

Customer did not leave a comment.

TARA G. 
Rating:
5.0

Same as Lodi Personal! Friendly, Courteous and Helpful! Ck out was Easy and unstressful! Out in Minutes!

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

RODNEY J. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

TED B. 
Rating:
5.0

Customer did not leave a comment.

Satoru Y. 
Rating:
4.0

Great customer service.

SEAN K. 
Rating:
1.0

Customer did not leave a comment.

FERNANDO M. 
Rating:
5.0

Customer did not leave a comment.

Victoria S. 
Rating:
5.0

Customer did not leave a comment.

kevin R. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA R. 
Rating:
5.0

Customer did not leave a comment.

Jeff T. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

We had an excellent experience at this uhaul! We've been to larger locations and the service was not great, we found this authorized dealer and we had a better experience than actual uhaul stores. We didn't get the guy's name but he was funny, honest, reliable and made our experience better! We definitely will be coming back to this specific location rather than any other uhaul's we have visited in the past!

DANIEL D. 
Rating:
5.0

The attendant was very nice, polite and she made me feel very comfortable.

Marlene L. 
Rating:
5.0

Good servicio

RUBEN N. 
Rating:
5.0

No complaints and no recommendations for improvement. Called the place prior to arrival. Rep was professional and gave me all the needed info. On pick up, everything was ready and process was smooth. Of all the uhaul locations nearby, ill ve coming back to this on each time.

DANIEL J. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
3.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Good service

ORONTES T. 
Rating:
4.0

Friendly manager

Bharat Z. 
Rating:
5.0

Excellent service. Anthony was super excellent.

GHEE L. 
Rating:
5.0

It's so refreshing to have a person so focused on giving us a terrific customer experience with a sense of humor. It was absolutely seamless and easy and we will return again a few months when we move out of state!

AMY P. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

RALPH H. 
Rating:
5.0

Customer did not leave a comment.

RANDY F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Great service !!

LARRY C. 
Rating:
5.0

Customer did not leave a comment.

LUDWIG D. 
Rating:
5.0

Keep doing what you're doing! It was an excellent experience all around.

Sara K. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

SHANNA M. 
Rating:
5.0

The guy at the counter was friendly and nice.

Nora K. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
4.0

Customer did not leave a comment.

EDWARD B. 
Rating:
2.0

It was such a disaster getting a rental for what I asked. Every time I had to call uhaul to fix it because no one at the location could help

STEPHEN W. 
Rating:
5.0

My only issue is that the published opened time is wrong. I expected to pick up the truck at 7am, not 8am

LARRY C. 
Rating:
4.0

Customer did not leave a comment.

CURTIS L. 
Rating:
5.0

It's clear that the man working this place is a master at his job. Very professional, polite and to the point. Although a dolly wasn't available , ( not the gentleman's fault) everything else from picking up and returning truck was very easy and efficient. 10/10 would recommend. Thank you so much sir!

OSCAR F. 
Rating:
5.0

I have picked up and dropped off vehicles at this location and have always been treated well. I would recommend this location to anybody.

BERNARD B. 
Rating:
5.0

Customer did not leave a comment.

TODD S. 
Rating:
4.0

The Manager was really helpful and went above an d beyond to assist with my checkout and check in (which was supposed to be hands free but the app was a complete fail on both Friday and Saturday. Super professional, polite, knowledgeable, and worked quickly around problems/issues created by the uhaul app. Excellent for the Manager the location is a bit older and not well stocked. Above Average rating is because of excellent manager.

Samantha S. 
Rating:
1.0

Customer did not leave a comment.

CARL J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DEAN S. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DEAN S. 
Rating:
5.0

Anthony at the Lincoln/Broadway location was GREAT as a customer moving, nervous he made me feel very comfortable 😊

RAMON T. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
5.0

I won't go any where else

SUZZANN D. 
Rating:
5.0

Great Customer Service - Recommend this location over all in Escondido.

Jose G. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
1.0

Scammed me on gas usage. I returned it a notch over what I took it out they claim it was 9 gallons short. I only drove 26 miles. I kept the fuel economy in the green zone the whole time. Even if I hadn't put any gas in (which I did) you really trying to tell me it gets 3 miles a gallon?!?!?

Fred R. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
4.0

Overall good just needed battery check. It's in last leg

MATTHEW K. 
Rating:
4.0

Customer did not leave a comment.

GARRETT G. 
Rating:
1.0

Im disputing the gas service charge. Please remove that. I received the U-Haul with lower fuel than was stated by U-Haul. I sent the pictures when I picked up the U-Haul. I also returned it with more gas.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

MISTY N. 
Rating:
2.0

The uhaul customer service sent us here last minute after they were closed. The location itself was easy to find and the drop off process was simple enough but terrible service from uhaul customer service.

Enrique M. 
Rating:
5.0

Everything was great

Bonnie R. 
Rating:
5.0

They get you in and out quickly. I rent a truck about once a month from business. Good location.

RANDY F. 
Rating:
4.0

Customer did not leave a comment.

JOHN RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

AGUSTIN V. 
Rating:
5.0

Camille and Anthony are suberb in their customer service. I recommend it totally over the nearby U-Haul location.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN H. 
Rating:
4.0

Very friendly and great customer service

TRACIE F. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Have a reservation.

BRADLEY R. 
Rating:
5.0

Customer did not leave a comment.

PAUL K. 
Rating:
5.0

I didn't catch the gentleman's name who checked me in and hooked up the trailer, but he was amazing!!! The original location for pickup didn't have my reserved trailer on hand so I was redirected to this location. He was more than accommodating and had me hooked up and on my way in 15 minutes. He was professional and courteous and made sure I had everything I needed before I left.

MICHAEL H. 
No reviews have been submitted for this location.

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