Customer Reviews for Equipment Repair Center
(U-Haul Neighborhood Dealer)

376 reviews

636A Hwy 83 N   Forsyth, GA 31029
(E Of I-75)

(478) 994-6291

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(478) 994-6291

636A Hwy 83 N
Forsyth, GA 31029
(E Of I-75)

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–4 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Well run operation. In and out with no problems. Friendly service.

David Pinholster 
Rating:
4.0

Customer did not leave a comment.

ROBERT ROUCK 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER DANIELS 
Rating:
5.0

Again, staff at this location was great. I do not recommend uhaul overall.

Britley Grimes 
Rating:
5.0

They were great! They went out of their way to help me.

Stephen Birkeland 
Rating:
5.0

Customer did not leave a comment.

Kevin Rigg 
Rating:
5.0

Lots of disconnects with U-Haul instructions for Drop off. Attempts to use the app and to call in for support resulted in several phone hangups and disconnects and redirected calls with about five different people at Customer Support. Overall very stressful day. Felicia at the Forsyth, GA drop location was very helpful and helped me with the drop off process.

Pamela Bryant 
Rating:
5.0

Best location for renting! Nicest people to deal with! I will always go there

Kevin Rigg 
Rating:
5.0

Very helpful

WILEY CROSBY 
Rating:
5.0

The for having great customer service.

Gloria Davis 
Rating:
5.0

Nothing

BEVERLY ALFORD 
Rating:
5.0

The staff was excellent. They took care of the situation and proceeded to check in truck and complete process correctly. We were charged appropriately with no issues. Will definitely use this facility again.

Justin DeWitt 
Rating:
4.0

New model trucks.

NANCY ANDERSON 
Rating:
5.0

The people at the pick up/drop off location are very nice and courteous. I rent an auto transport once a month and will always try to make arrangements to deal with this location.

Kevin Rigg 
Rating:
5.0

Customer did not leave a comment.

Tammy Lawson 
Rating:
5.0

Easy drop off for Sat afternoon

Dan Buckley 
Rating:
5.0

Customer did not leave a comment.

EDNA JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDNA JONES 
Rating:
5.0

The customer service was excellent!

amelia hansford 
Rating:
5.0

Good job

Dan Buckley 
Rating:
5.0

Customer did not leave a comment.

Judy Gibson 
Rating:
5.0

Customer did not leave a comment.

Spencer Ault 
Rating:
4.0

Customer did not leave a comment.

Valrie Ann Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLY DAVIS 
Rating:
5.0

Customer did not leave a comment.

FELICIA WINFREY 
Rating:
5.0

This was the Bright Spot in my rental. THREE other locations said they had a truck, I had a reservation and didn't have a truck or closed earlier than their posted hours. I would NEVER recommend 2 of them. The third that closed early, I've rented from before and I would still recommend but would recommend renters would CALL BEFORE GOING THERE.

Eloy Bencomo 
Rating:
5.0

Very helpful staff. I will use them again A+

randall hammock 
Rating:
5.0

Great experience! The lady that works at that location is wonderful!! The truck was clean and ready for pick up!

Fred Olson 
Rating:
5.0

Very helpful.

Angela Wright 
Rating:
3.0

Customer did not leave a comment.

Timothy Leonhard 
Rating:
5.0

Customer did not leave a comment.

Douglas Bailey 
Rating:
5.0

Staff was very friendly and accommodating. I would highly recommend them.

Vicky Yockman 
Rating:
5.0

Good job on my renter.

Tammy Lawson 
Rating:
3.0

Customer did not leave a comment.

JOHN FORMON 
Rating:
2.0

Customer did not leave a comment.

Gregory Slaughter 
Rating:
5.0

The UHaul was clean but Ragedy, it sounds loud when cranking up, the gas hand wouldn’t move- despite me putting $65 in there. When you get up to around 60-65 or more on the interstate it shakes. It’s so shaky that the right mirror keeps rotating to the right with the shaking

Shamika Morgan 
Rating:
5.0

Nothing

HORCE CHANNELL 
Rating:
5.0

The best!!

Virgina Bruner 
Rating:
5.0

Customer did not leave a comment.

randall hammock 
Rating:
5.0

Everything was great: customer service, equipment, etc!

Winfield Tufts 
Rating:
5.0

Had a positive experience. Went on a Tuesday between 12pm and 1pm and they are at a bible study during that time. Nice to see people living by God’s word and will return to this location.

Jeremy Hilton 
Rating:
5.0

You guys are the best to ever do it!!!!

SHABERIA ZELLNER 
Rating:
5.0

No complaints. Nice, accommodating people. I will continue to use this location for future rentals.

Kevin Rigg 
Rating:
5.0

I will always come back and recommend anybody to get a storage the staff are very friendly and work with you

KATHY JONES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Lewis 
Rating:
5.0

The nicest people that you could ever meet. I was not from the area but they treated you as a friend

mike rice 
Rating:
5.0

Customer did not leave a comment.

James Anders 
Rating:
5.0

Always top notch! Never disappointed in the service received

Kevin Rigg 
Rating:
5.0

Customer did not leave a comment.

James Anders 
Rating:
5.0

Very friendly and helpful!

Jason Agosto 
Rating:
5.0

Customer did not leave a comment.

James Beavers 
Rating:
5.0

Customer did not leave a comment.

James Martin 
Rating:
4.0

Customer did not leave a comment.

James Anders 
Rating:
1.0

The storage needs to be well secured from rodents. The rodents destroyed my new upholstery bed. They ate into it. They destroyed my leather boots eating into it and ate up my important documents . It was a mess in there when I moved everything out.

CYNTHIA COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clearance turner 
Rating:
5.0

Excellent customer service. Staff went above and beyond. I will rent from them in the future.

Thomas Stewart 
Rating:
5.0

Greedy customer service!

MATTHEW MORRIS 
Rating:
1.0

The vehicle was full of aints! Was charged $80 originally and then the final charge ended up being $104!! Will definitely not be using this place or recommending this place ever again!

Richard Jackson 
Rating:
5.0

Customer did not leave a comment.

Renisha Lord 
Rating:
4.0

We dropped off our truck and dropped the key in the box. We did not go in to the drop off location. Thank you

Janie Mccray 
Rating:
3.0

Customer did not leave a comment.

David smarr 
Rating:
5.0

Customer did not leave a comment.

laura adriano 
Rating:
5.0

Nothing- my only complaint is there was no lock on the back of the UHaul for securing items if needed. It closed but no lock

Shamika Morgan 
Rating:
3.0

You changed the equipment on us, made us take a bigger truck which was not wanted.

Kristy Yashinsky 
Rating:
3.0

I set a pick up time they called me a hour and half before asking me to pick up early and did not give any instructions on how to check it in because they wanted to leave before hours of closing and no one wanted to come back to check it in also said just to bring it back and just park it in an area that it could be taken. I have use Uhaul for years no problems but I had to look up how to drop off and check in my self.

Chelsea Pate 
Rating:
5.0

Everyone was great! Great experience!.

SHIRLEY MITCHELL 
Rating:
4.0

Customer did not leave a comment.

Jerome Marshall 
Rating:
4.0

Customer did not leave a comment.

Susan Barrington 
Rating:
3.0

Customer did not leave a comment.

TANYA SALLETTE 
Rating:
5.0

Super easy prices! Have used this location many times!

REGINA KRYTUS 
Rating:
5.0

Excellent customer service. Staff was nice and friendly and very helpful

BIANCA MORGAN 
Rating:
5.0

Customer did not leave a comment.

Roderious Goodrum 
Rating:
5.0

Excellent staff....very helpful and knowledgeable.

W STEPHEN TAUNTON 
Rating:
1.0

Was not even open at the time I was supposed to get my truck. Had to wait 45 minutes for them to open. Then I used less miles then expected and was charged more then quoted.

ERNEST ALEXANDER 
Rating:
3.0

Everything was handled fine with this rental however a discount I was told would be applied had to be done by a supervisor.

RICHARD ALTENBURG 
Rating:
5.0

Always use this location, Felicia is great!

Felicia Lee 
Rating:
5.0

Renting our Uhaul was really quick and easy. We needed it last minute, they had no problem accommodating us. We will always use this location!!!!

SELENA NICHOLSON 
Rating:
5.0

Customer did not leave a comment.

TM THURSTON 
Rating:
5.0

Customer did not leave a comment.

felicia Lee 
Rating:
5.0

Customer did not leave a comment.

MATTHEW DANIEL 
Rating:
5.0

Will rent there again. Very good service.

LARRY THORNTON 
Rating:
5.0

Great customer service at check in. Super friendly and well ran.!

James Robinson 
Rating:
5.0

It was closed

JOHN MCKENZIE 
Rating:
4.0

Customer did not leave a comment.

Juanita Ellis 
Rating:
5.0

Customer did not leave a comment.

Tina Deese 
Rating:
4.0

Customer did not leave a comment.

David garmon 
Rating:
5.0

Customer did not leave a comment.

FELICIA WINFREY 
Rating:
4.0

Customer did not leave a comment.

James Mallett 
Rating:
5.0

Nothing everything was set and ready to go fastest I ever rented @ uhaul! Great customer service

Darrick Brewer 
Rating:
2.0

Better customer service and clear rates and prices because the aftermath receipt I received in my email did not match what I paid I'm waiting on a representative to get back with me on that.

Jonie Turner 
Rating:
5.0

Your staff was great especially the lady at the desk. I forgot her name. Please remind your customers to be prompt with their truck return.

Mary Parrish 
Rating:
5.0

Customer did not leave a comment.

Richard Brown 
Rating:
5.0

Customer did not leave a comment.

Francis ann Thomas 
Rating:
5.0

Customer did not leave a comment.

jerri james 
Rating:
5.0

I just wanted to say how professional and courteous everyone was during our rental experience. I will always refer friends and family to both locations. I will always use the Forsyth, GA location!

marie MOORE 
Rating:
5.0

Customer did not leave a comment.

Jason A Gardiner 
Rating:
5.0

Nothing, very friendly and helpful.

Charles Bass 
Rating:
5.0

Excellent experience overall, fast pickup with the friendly staff, and a clean, spacious yard. Will definitely use these guys again!

Jessica Lacerda 
Rating:
5.0

Customer did not leave a comment.

Joseph Zelinski 
Rating:
5.0

Customer did not leave a comment.

marc segabache 
Rating:
5.0

Customer did not leave a comment.

CANARVIS BRANTLEY 
Rating:
5.0

Really easy to schedule pick-up, really convenient and inexpensive way to have a ton of extra space for luggage on vacation.

David Malcom 
Rating:
5.0

Customer did not leave a comment.

Gregory Brown 
Rating:
3.0

Customer did not leave a comment.

Tommy Allison 
Rating:
3.0

Great experience!

STEPHANIE BERRY  |  Overall Experience 
Rating:
5.0

Convenient, clean and affordable

LAURIE WALLACE  |  Overall Experience 
Rating:
3.0

It`s good for what I need it for.

Privacy Request  |  First Impressions 
Rating:
5.0

Great location, friendly staff. They answered any and all of my questions and concerns.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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