Customer Reviews for Endless Horizon Enterprise LLC
(U-Haul Neighborhood Dealer)

60 reviews

6615 Harper Rd   Lithia Springs, GA 30122

(678) 214-3214

Office Hours

  • Monday - Friday:
    8 am - 1:30 pm / 2:30 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(678) 214-3214

6615 Harper Rd
Lithia Springs, GA 30122

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 1:30 pm / 2:30 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Lakesha Davis 
Rating:
1.0

I would suggest U-Haul not use this location. The van seats were dirty. There was no one in the establishment to help. It took them three days to check in my vehicle. This location does not meet U-Haul standards.

Mellissa Hyde Pierce 
Rating:
2.0

I was charged for a dolly that I didn’t ask for. I would like to be refunded $7!!!

Lawrence Daggett 
Rating:
5.0

Customer did not leave a comment.

Yaricksa Espinosa 
Rating:
3.0

Customer did not leave a comment.

KAREN HARRIS 
Rating:
5.0

Everyone was very helpful!

Genna Allen 
Rating:
5.0

GreT

John Fisher 
Rating:
5.0

Customer did not leave a comment.

monica mcknight 
Rating:
3.0

Customer did not leave a comment.

Betty Coleman 
Rating:
5.0

I would have to say they have the best customer service from any U-Haul I have ever been to. I would recommend this branch over any location in the entire state of GA. If you need any U-Haul needs this is a one stop shop. Thank You guys for everything. A++

Corey caver 
Rating:
5.0

Everything went great! Most definitely recommend!

Lani Allen 
Rating:
5.0

Customer did not leave a comment.

Kenneth Nash 
Rating:
1.0

I was overcharged for the rental. I had a one day rental that was local and was charged three days for the rental of the trailer. During the return of the trailer, the person that assisted me on removing the trailer from my truck have been drinking alcohol. And working.

Steve Riggins 
Rating:
5.0

Customer did not leave a comment.

natalie smith-spindlow 
Rating:
1.0

Lying and saying or claiming that more gas was in the tank then it was.

Luke Hardeman 
Rating:
5.0

Customer did not leave a comment.

Felecia Moore 
Rating:
5.0

Customer did not leave a comment.

Felecia Moore 
Rating:
3.0

Customer did not leave a comment.

Andrew Powell 
Rating:
5.0

The truck ride was very bumpy and may need some maintenance on this particular truck. The representative is great at this location.

LARRY TIDWELL 
Rating:
5.0

Actually there was no improvement needed. I love that location & the young lady who runs it. She's always polite & she will work with you to get your task done. Much appreciateion.

CHARLENE JONES 
Rating:
5.0

Customer did not leave a comment.

Michael Henderson 
Rating:
5.0

Customer did not leave a comment.

Chris Allen 
Rating:
1.0

Customer did not leave a comment.

Devin Bibbins 
Rating:
5.0

Customer did not leave a comment.

Bob Thomas 
Rating:
1.0

Customer did not leave a comment.

Dashiya Moore 
Rating:
1.0

Make sure with 100% certainty your customers are aware of the return policies when providing key box pick ups. Stop hoarding equipment with in town rentals and expect one way rentals. Bush league tactics ensures I’ll NEVER do business with this outfit again and will persuade any of my contacts to steer clear. Congrats you’ve lost a customer who has lived in this town his whole life and has a huge network.

Heath Allen 
Rating:
5.0

Customer did not leave a comment.

William Sutton 
Rating:
4.0

Customer did not leave a comment.

Pishon Jackson 
Rating:
5.0

Nothing everything was perfect

Tangela Palmer 
Rating:
5.0

Good Job continue to please the public. Thank you

ANGELIA RAULS 
Rating:
4.0

Customer did not leave a comment.

Lorean Brinson 
Rating:
5.0

Customer did not leave a comment.

Otis Williams 
Rating:
4.0

Customer did not leave a comment.

Kenya Jordan 
Rating:
3.0

I have received conflicting invoice messages regarding a credit card charge.. can someone explain to me why this is? My email is johnkitchens30@gmail.com. Thank you so much.

John Kitchens 
Rating:
5.0

Just keep doing what you're doing.

juan pena 
Rating:
4.0

Receptionist was nice

kesi robinson 
Rating:
1.0

The truck was infested with bugs(roach). They were so bad, I returned the truck early for fear they would get into my furniture. I will not recommend this place ever!

Takela JohnsonBolden 
Rating:
5.0

Yes

Salvador Perez 
Rating:
5.0

Customer did not leave a comment.

Jerome Lewis 
Rating:
5.0

Customer did not leave a comment.

Danielle Johnson 
Rating:
5.0

Customer did not leave a comment.

Telisha Georgie 
Rating:
4.0

Customer did not leave a comment.

Latressa Walk 
Rating:
5.0

Customer did not leave a comment.

Kesha Morton 
Rating:
5.0

The staff was Very Helpful. They made sure I got exactly what I needed to move my washer/dryer.

GEORGE CARTER 
Rating:
5.0

Customer did not leave a comment.

Lana Warnock 
Rating:
5.0

Customer did not leave a comment.

Christine Daigre 
Rating:
1.0

Customer did not leave a comment.

John Besch 
Rating:
5.0

Customer did not leave a comment.

James Johnson 
Rating:
4.0

My only complaint was that I didn’t like how I was given two different drop off locations. The location on my paperwork didn’t match the location where my drop off location actually was we were charged $20 for being late. If it wasn’t for the representative calling my wife I would not have known I dropped off the uhaul at the right spot.

Jaymee Johnson 
Rating:
3.0

Customer did not leave a comment.

Joshua Smith 
Rating:
5.0

This experience with the staff was second to none. If I didn’t know better I would think that I was some kind of superstar. I’ve already put five stars on yelp. Just to let you know I contacted other you all offices for this one and it was so disappointed in them so when I found this location and gotThe treatment I did I was very surprised five stars times 10 thank you for asking

WAYNE OLIVER 
Rating:
5.0

Customer did not leave a comment.

Kendra Waldron 
Rating:
5.0

The experience with u-haul was terrible as a whole. There seems to be no respect for customers. This will Probaly be my last time using this company. This facility was better than the original location I was suppose to use.

Kervin jacques 
Rating:
5.0

Mrs , Dorris is a pleasure to work with. I highly recommend her business. She is very professional, helpful and will help you any way she possibly can! I will DEFINITELY BE BACK WHEN I BUY MY HOUSE. THANK YOU MRS , DORRIS!!! YOU'RE ARE AWESOME!

ANTONIA MCCOY 
Rating:
5.0

Courteous employees with convenient self service

Ricky Evans 
Rating:
5.0

The attendant was amazing, helpful& courteous! I really appreciate her

KEVIN CHAVIS 
Rating:
3.0

The location site is okay, but the service was very helpful.

Stacie Johnson 
Rating:
5.0

Very clean and inviting. They offered refreshments. The personnel were hi hospitable.

NORMAN ALLEN 
Rating:
5.0

Norman was an absolute saint. I had car trouble while driving through town, and rented a trailer to take it back home. He not only made sure I had the correct electrical adapter to fit my truck to trailer, he brought it to me at the shop, and helped me load and secure my car!. Absolutely wonderful people. He even checked the next day to make sure we had made it home safely.

Hannah Argo 
Rating:
1.0

MY APPOINTMENT WAS AT 9A.M., I GET THERE AND NO ONE WAS THERE, I CALL UHAUL 800 NUMBER AND WAS REROUTED TO ANOTHER LOCATION AND NO ONE WAS THERE EITHER, SO I CALLED BACK AT THE FIRST LOCATION AND GOT AN ANSWER, WENT BACK AND WAS ABLE TO PICK UP THE TRUCK, MY PROBLEM IS I HAD A TIME FRAME TO COMPLETE A TASK AND IT WAS DELAYED BECAUSE OF A MISUNDERSTANDING OF THE TIME. THE LADY IN THE STORE WAS VERY APPOLOGETIC AND THAT WAS REALLY NICE OF HER.

Tamara Jefferson 
No reviews have been submitted for this location.

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