El cliente no dejó un comentario.jehad A.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I reserved moving blankets and he none. He told me he gave them to someone else that requested more. This is poor practice. The trailer needed and good sweeping before we could load our stuff in it. The door needed oiling. It was very difficult to open.Annette S.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.Derek K.
I don't have anything negative to say about this location but I do have something to say about U-Haul overall. I had reserved a truck at a different location and when I got there no truck! They said there was nothing they could do I needed to call the main number. I did that and was on hold for more than a half hour. I was given the number for a supervisor which I called and i was put in the same que as before. I ended up calling your Markham,IL location and she didn't have any trucks available but she searched around the area and located one at this location for me.JEFF D.
El cliente no dejó un comentario.Joe K.
El cliente no dejó un comentario.Ken B.
Experience great.Sylvia B.
Great family owned Tire Shop that's been there for 50 yrs, so you know that if a company that been in the same location for 50 yrs they treat their customers wellchris H.
Pay attention to gas mileage and put customers credit card back in their hands like you received it. I got charged for incorrect gas mileageMALISSA S.
El cliente no dejó un comentario.Jack B.
Very quick and easy pick up and drop off process. Truck was in excellent condition and it was the perfect size for exactly what I needed.Joseph U.
El cliente no dejó un comentario.Dave R.
Everything was great! I was able to move my son's belongings into his new apartment with no problem. There is plenty of room for bedroom items clothes and miscellaneous boxesJulie K.
no improvement needed...it was fast and easy..Happy with the entire experience.Bob R.
El cliente no dejó un comentario.Geoffrey S.
Jessica Johns, General Manager storage in River Oaks, Calumet City, Illinois was not the best. She was loud and sent us to a location that did not n have the type of one way hitch that we needed to return to Atlanta and the manager there was rude when he saw that I had a Georgia License. .Mary B.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.LILIANA L.
Easy and professional. Thank youMarie G.
El cliente no dejó un comentario.Guy S.
The truck that I use should be taken out of service. The truck has an issue that the heat is continually blowing the air conditioner does not work the transmission is slipping I was only able to accomplish only part of what I set out to do. I use your service on a regular basis I do not appreciate having to pay anything for that rental because it cost me more money in the endKurt G.
We spoke on the phone, the gentleman that answered was knowledgeable and friendly. We were able to drop the rental off after hours. We put the keys in a lock box, very convenient.William O.
Mike was extremely friendly and helpful. He helped make the over all experience with renting a Uhaual excellent. Thanks Mike!Megan M.
There should be an option to complete the return of a vehicle without GPS location. Your website could locate me to rent a truck, but not to return it. I sent a picture of the truck in the parking lot as verification of return. This should be a regular option if GPS location fails, since you can't proceed with return until you are located.Judy H.
Satisfied customerGino M.
nothing, i got in and out real quick.empire tire is my preferred location to rent the car hauler. they explain everything so you understand how to properly hook up tp your truckPAUL T.
Nothing - everything was perfect!Bradley V.
El cliente no dejó un comentario.David S.
Super easy and smooth process.Ryan K.
El cliente no dejó un comentario.Bernadette W.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Patrick L.
El cliente no dejó un comentario.Michael M.
Approval time was lengthyRobert E.
Mobile pick up or return would not work. No fault of this location. Had to go inside and pick up and the man was very nice and helpful.Ronda M.
El cliente no dejó un comentario.horatiu M.
I had to drive 7 miles out of my way to pick up the truck, then come back 7 miles. Then i had to drop off truck 12 miles past my location. I drove past 2 uhaul place on my way there. Then the address didn't match the location. The truck was great and the service was good. I just didnt like the fact i had to waste 19 miles of my allowed miles to pick up and drop off truck!Raymond T.
Keep. As isray M.
El cliente no dejó un comentario.DUANE L.
Everything was ready when I got there. 10 minutes later they had the trailer hooked up and I was on my way.Thomas L.
Great service. Easy and self explanatory, would greatly recommend.gustavo A.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Ashley T.
El cliente no dejó un comentario.jeanette M.
El cliente no dejó un comentario.Kevin L.
El cliente no dejó un comentario.deborah G.
MILEAGE CHARGE IS RIDICULOUSLY-HIGH. WILL RENT FROM "BIG BOX" LOCATION NEXT TIME.frank R.
El cliente no dejó un comentario.James C.
The location opened 10 min late, which delayed my scheduled move, and led me to return the vehicle back late. When I when to return the vehicle, the location was closed early as well so I don't know if the hrs on the website are incorrect or some other unusual issue.Dominic S.
El cliente no dejó un comentario.Simona M.
The uhaul app did not work properly. It did not recognize the existence of my reservation. The app also interfered with my phone's proper functioning. I had to take care of my after-hours pick up at uhaul.com- which did work. Also, when I deleted the app my phone again returned to normal functioning. Two people I spoke with at uhaul on the phone recommended not using the app becasue it is unreliable. My dealings with the app caused me needless stress. I suggest you suspend the app until it works properly and consistently. Respectfullly, Robert BoyajianRobert B.
Nothing mike is awesome and takes care of me all the time!luke V.
I am extremely upset that I was not given anything that I actually reserved. You tried to say it was an upgrade however I consider it a disaster. What is the purpose of a reservation if u do not provide anything reserved. I did not get my preferred pick up location and got a much larger trailer than I wanted. Will definitely make me think twice before using U-Haul again.bryant H.
El cliente no dejó un comentario.Leslie F.
El cliente no dejó un comentario.BRIAN S.
Very friendly staff.Michael M.
Offer the opportunity to extend the time-frame so nobody is inconvenienced or needlessly stressed.LaShawnda A.
Great customer service!Jennifer G.
Mike was a great help throughout the process. He helped me switch days and answered ALL of my questions. Highly recommend renting from The Empire Tire location.Rich M.
I was in and out quickly. Everything was great!Karen H.
Everything went okay for me.andre W.
El cliente no dejó un comentario.Ismail H.
El cliente no dejó un comentario.Thomas K.
El cliente no dejó un comentario.George A.
El cliente no dejó un comentario.James W.
Nothing to improve at this location. The gentlemen that work at this location were exceptional. Very friend, excellent customer service and very helpful. I will definitely go back to this location again.TIFFANY R.
Wonderful experience 5 thumbs upGabrielle M.
You had my credit card to charge what the actual charge would be. Then I get an email stating I still owe 75 cents. Then you tack on a $1.00 admin fee. Why the hell didn't you just charge the correct amount to begin with. Then you have the nerve to add $1.00!Carol R.
El cliente no dejó un comentario.Kelly Y.
El cliente no dejó un comentario.Erik F.
El cliente no dejó un comentario.Terrance J.
El cliente no dejó un comentario.Bret T.
El cliente no dejó un comentario.Terrance J.
El cliente no dejó un comentario.denis R.
El cliente no dejó un comentario.joie P.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.james F.
El cliente no dejó un comentario.Michelle S.
El cliente no dejó un comentario.Mitchell E.
El cliente no dejó un comentario.kathleen C.
El cliente no dejó un comentario.Kevin M.
This location give you fakes information about everything things when he give me the truck he marked as but when i fill it i put 7 gallons on it and should be not more than 4 gallons and the charge for the mileage should be 79 cents per mile and he charge me 1.19 cents per mileOamr A.
The checkin process was a little complicated for someone not too familiar with cell phone checkin. Finally got through it and all was well.peter R.
I wouldn't change a thing. Thanks for all your help.Donna D.
El cliente no dejó un comentario.rob T.
The on line site needs improvement. Pricing becomes a complete surprise between what is stated on line and what is the actual price. Luckily it was close to the same in the end. Van was great and held a lot more than it looked like it would.Dawn F.
El cliente no dejó un comentario.Colleen H.
El cliente no dejó un comentario.Michael S.
Great experience at Empire Tire !! Very helpful, even advised on how I could save some money ! Would definitely return to this location for next years College move!!!'Garry Z.
Not charge people twiceChantana M.
There was confusion about the pickup location, but Steve was extremely helpful and diligent about making the process go smoothly. I really appreciate that.dave P.
Customer services was one of the best experiences from U-haul.Linda J.
Excellent and professional service and equipment.CLARENCE M.
El cliente no dejó un comentario.Deanne P.
El cliente no dejó un comentario.JOHN J.
Prompt, professional and courteous service. I would definitely hire again for further moves!SC charles K.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Aaron C.
El cliente no dejó un comentario.Curtis C.
Additional Services at this Location
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