No one was there to receive the equipment but all went well.
Wayne S
Customer Reviews for Empire Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Sheryl was extremely helpful. This location is where I live and she talked me through how to get the truck at the other location the day before. I was very nervous about using phone for the this. I'm a senior and unaccustomed to doing things digitally rather than in person. It makes me very anxious.
Cynthia WNo one at office. Maybe due to holiday. Upon getting my final bill I was charged for gas. Truck was checked out with 1/8 of a tank and returned with 1/4. Person U talked to said that was correct and they would "check on it". Next time I will take a picture of the gauge! It would also be nice if Uhaul gave 2 days for a 90 mile move across state line. 24 hours is a tight window especially for $265!
Stephen Tnone
Wayne AExcellent customer's service/
jerome wEasy to get to.
Andrew BAll went well, very helpful, thanks
Russell BVery friendly and attentive folks. Equipment very clean and ready upon my arrival.
FRED HNo one was at the location on our arrival. Had to find the phone number and call them to get someone there even though there were open hours posted. Trailer tongue was sitting on the ground which made us have to get a jack out of our vehicle to get the trailer loaded onto vehicle. No receipt or paperwork provided and dealer was unfamiliar with pick up process.
Candace W