El cliente no dejó un comentario.Dhaval P.
Customer Reviews for Empire Realty
(Distribuidor de U-Haul del vecindario)
Clarksville, TN 37040
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8 a. m. - 4 p. m.
- Mié.: cerrado
- Jue. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- 8/29/2022: 8:00 a. m. - 12:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Greg was amazing to work with. Very easy, communicate, and polite. He even called me a few days prior to remind me of my reservation. Top notch service, than k you for that.Brian M.
Exiting the location not very safe. The equipment is in the back, therefore the employee is not available to answer the phone. Once your appointment is scheduled then he is attentive and friendly a bit hard to contact at firstMONICA L.
El cliente no dejó un comentario.DANIELLE C.
Not that there is much you can do, but the ingress/egress is difficult due to the lack of space (busy city street).Don M.
El cliente no dejó un comentario.Talon B.
El cliente no dejó un comentario.VICKIE J.
Store Representative was very professional, very knowledgeable and concerned that all my needs were meet. I truly like when you are treated with respect. Thanks for making this a pleasant experience.daniel M.
Very fast, efficient and friendly service. A++++Joy T.
Greg is a phenomenal employee ! Took care of everything with ease, and never had better customer service. Great rates, & great people. Highly recommend!jessy K.
Easy and quick in and out.Danielle C.
El cliente no dejó un comentario.Benjamin F.
Great customer service!Travis J.
Very easy and extremely quick. Gentlemen who helped me was very personable.Ross O.
El cliente no dejó un comentario.Charley B.
Very awesome staff. Will definitely use this location again for my moving needs!Nicholas P.
El cliente no dejó un comentario.Nicholas G.
Greg was very helpful and courteous. Helped me load my car, secured it to the car hauler and showed me how to release the trailer to load the truck.Pam K.
We needed a small truck last minute & the manager went above & beyond to help us out!! Thank you so much!!James B.
Overall awesome experience with this location. I've rented a dozen or so trucks from Uhaul & never had anyone point out or explain the refill gauge on the paperwork! Thank you very much sir! I will be back & will definitely recommend this location.James B.
Better pickup instructions with less complications of pickup when the office is closed. Once I held on the line to speak to the rep she was amazing!latonya M.
El cliente no dejó un comentario.sung hwan M.
When receiving the truck, it was below halfway and had 60 miles left to empty. I returned the truck with 70 miles left because that's how I received the truck. I was charged for the gas not being full when returning even though I didn't receive the truck full.Ashley M.
The selection of trucks preferred availability was limited. We had to get a 15 ft instead of a 10ft.Valarie B.
El cliente no dejó un comentario.Ernest U.
As I made into Tennessee check engine light came on other then that drive was cool truck was cool and the drop of location was greatchristopher R.
the straps were all types of messed upTyler W.
Very nice and professional. ThanksALLEN L.
El cliente no dejó un comentario.EDDIE R.
El cliente no dejó un comentario.DANIEL N.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.Greg G.
El cliente no dejó un comentario.richard S.
El cliente no dejó un comentario.Alan C.
It's worse than escaping WilmaBrian T.
El cliente no dejó un comentario.Jeremiah C.
El cliente no dejó un comentario.DUSTIN S.
Very courteousSandra A.
Y'all don't have to change a thing! I don't remember the guys name I talked with but he was very kind and helped us last minute and we are truly gratefulCandace F.
The location was great and close to campus. Van and equipment was perfect.Zaria R.
El cliente no dejó un comentario.Christopher E.
El cliente no dejó un comentario.JEREMY B.
El cliente no dejó un comentario.Timothy R.
I had tried working with three other U-Haul locations prior to calling this one, and each was difficult and frustrating. Everything changed when we called this location. The customer service was SO much better-- friendly and accommodating. They completely changed my experience for the better. ¡Gracias!CHRIS G.
Nothing to improve great customer service!Simona S.
Send cupÃ³n discount for rental truck, wy notGENARO H.
Very helpful. You have to drive to the back of the lot, which can be confusing.SHAYLEN H.
El cliente no dejó un comentario.SHIRLEY G.
El cliente no dejó un comentario.Rickey W.
Not a thing. I'm so sorry I forgot the man's name but he was very kind, and helpful. When I returned the trailer, he was on the phone and I could hear the upset customer on the other end of the line. He was very professional and kind to the angry customer. I was impressed with his customer service skills. Very well mannered. This is the location I'll be using for all my rental needs because of this experience.BRUCE W.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.CARLA H.
El cliente no dejó un comentario.Russell C.
The location was great but the equipment was a safety hazard. The break caliber came off so we had to drive it to roadside assistance twice which resulted in us going over our miles. Not very happy sigh U-Haul. Instead of charging us extra they need to refund us some money because we could of been killed had my husband not seen the issue before getting on the road. Very disappointedSHAQUNNA A.
El cliente no dejó un comentario.BRENDA M.
El cliente no dejó un comentario.Steven R.
El cliente no dejó un comentario.Katherine S.
El cliente no dejó un comentario.VICKIE B.
Pay Clarksville guy well. He was awesome.DON L.
When I spoke to someone over the phone they quoted me for 132 miles then the contract only stated 117. Communication needs to be a priority specifically when you are taking peoples money.GABRIELLA W.
Rental process was quick and easy. The option to check in on your phone or inside was convenient. The associate was helpful and told me about the Tow button to save gas if I'm not using it. Where to park the truck upon returning it. Where to put the keys.SHIRLEY H.
El cliente no dejó un comentario.Tami N.
Very helpful!!JOHN M.
One of the roller door cables was broken when we picked up the trailer, making the door bind a bit on opening. Routine maintenance should catch and correct problems like that.Bernard B.
El cliente no dejó un comentario.VINCENT G.
El cliente no dejó un comentario.rick W.
Everything was handled very professionalMICHEAL L.
El cliente no dejó un comentario.Lowell W.
El cliente no dejó un comentario.Gilberto G.
El cliente no dejó un comentario.Jose R.
El cliente no dejó un comentario.Daryl B.
El cliente no dejó un comentario.Mitchell K.
Nothing! Super friendly and helpful! Customer service old school....above and beyond! Greg is great!!!LAUREN H.
El cliente no dejó un comentario.Cecil W.
Extraordinario servicio al clienteKANNEISHA B.
El cliente no dejó un comentario.Ann P.
El cliente no dejó un comentario.JAMESRICHARD R.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Kala M.
Keep up the good work!derek D.
My drop off location was where I had problems. The man that work their was very rude ! And, he said I went over my mileages but I put the exact address that I was going to .Porsha H.
The staff had called me to remind me to turn my truck in, I told them I was on the way right then to do so. By the time I got there the store was closed, I had no knowledge they were closing and the staff never informed me. I attempted to do the after hours return online but it wouldn't let me log in or send the password reset to my email. I was also overcharged BY FAR for a one way truck. Over $400 for 2 days. I used uhaul in November and made the exact same move but opposite ways, and it cost me MORE THAN DOUBLE this time. Absolutely ridiculous.Katelyn W.
None noted. The process was fast, informative, and proficientAlonzo A.
Everyone was really nice and helpful, but please wear face masks. I have a heart condition, but I have to move, so it feels like you don't care about your customers with health concerns when you don't have masks right now.Rebecca G.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Jennifer B.
They were very busy that day, but the service was still good (and courteous). Had a good experience with the truck. Would definitely use again.Doug O.
El cliente no dejó un comentario.STEPHEN B.
El cliente no dejó un comentario.Jovon J.
The turn-in process was fast and efficient! Thank you to the gentlemen who took receipt of the tow-dolly.jay R.
El cliente no dejó un comentario.Ryan B.
El cliente no dejó un comentario.Scott S.
Great customer service and manager. Helped with the return process smoothly.jeffrey M.
El cliente no dejó un comentario.OLIFF G.
El cliente no dejó un comentario.WILLIE S.
Super nice and super helpful would go there again if I need to moveAndrew S.
Thank you for your excellent service.Daniel W.
El cliente no dejó un comentario.JOY T.
El cliente no dejó un comentario.Alain L.
El cliente no dejó un comentario.Danny C.