Comentarios del cliente para Emotorcars Of Florida

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Emotorcars Of Florida

Grado total:

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Carol N. en

Grado:

This location is not easy to find. There is a lot of other items that are not indicative of U-HAUL. It is not easily visible from the main roadway. Otherwise, the service is excellent. The gentleman serving me went well over Nd a ove to a comodate me. The truck was clean, easy to drive and good on gS.

ALEX M. en

Grado:

El cliente no dejó un comentario.

Justin G. en

Grado:

Check their hours as they seemed to be closed on Sunday at 1pm. Drop-off was good for after-hours drop. Super friendly, super helpful people. Will be back. Would recommend.

Frederick F. en

Grado:

El cliente no dejó un comentario.

Judy A. en

Grado:

El cliente no dejó un comentario.

Jason P. en

Grado:

Contacted local location to see if I was able to drop off truck and was advised YES that they needed the truck - Never mentioned anything about getting charged for dropping at different location - Was told I would be charged $80.62 and was charged over $200 for a truck I rented less than 2 hours.

JENNIFER O. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

Location in a less than desirable part of town, but had no problems with any part of our experience with this Uhaul location. Nice staff.

matthew c. en

Grado:

El cliente no dejó un comentario.

Darius O. en

Grado:

El cliente no dejó un comentario.

Josh B. en

Grado:

Jeff, the salesperson, was great and understanding. However, my overall experience with Uhaul was awful. I reserved a truck for 3:30. My truck was not available until after 5:15. I had a deadline to meet where my items were stored and I would have been charged another month's rent if it wasn't for the mercy shown by the facility. Jeff, kindly brought me the truck when he had it, but it was beyond late. Moving is already stressful enough with many deadlines along with all the help that I lined up. This is simply unacceptable and there is no excuse for another customer keeping their truck for more than 3 hours past their deadline. I need to be called about this to make it right, because no customer should have to put up with this. I will gladly recommend Penske to everyone I know, unless Uhaul makes this right. Everyone makes mistake, but a good company does what they can to make it right. Thank you.

susan l. en

Grado:

The truck smelled terribly of SMOKE !! even with (small) No Smoking stickers on windows. gas gauge was 1 mark above EMPTY ! Never picked up a rental before that did not have a Full Tank. otherwise it was ok. can Never rent truck again as withOut Running Boards, I had to use a step stool to get in & out of truck !!!

angel g. en

Grado:

El cliente no dejó un comentario.

JEANNA E. en

Grado:

El cliente no dejó un comentario.

Fern C. en

Grado:

Emotors helped us out with a couple challenges and couldn't have been nicer! Really thankful for the problem solving help!

Sally D. en

Grado:

Went out of his way to find me the truck I needed to switch sizes.

James C. en

Grado:

When I returned the truck had to knock on the door a alot to get an employee to answer the door even though y'all said they are open till 6pm. Also they checked the vehicle in today when it was returned yesterday and charged me an extra 54 dollars. This is a poor representation of uhaul and should not be associated with uhaul. I will make sure that nobody I know will deal with them and uhaul if they have to go to that spot. Please cancel contract with emotorcars.

Robert T. en

Grado:

Better marking sign to make it easier to find.

Sylvester H. en

Grado:

El cliente no dejó un comentario.

william l. en

Grado:

El cliente no dejó un comentario.

faith d. en

Grado:

El cliente no dejó un comentario.

Leana D. en

Grado:

We were scheduled to pick up the truck at 10 AM on Sat Dec 22. When we arrived at the Old Kings, Holly Hill location at 10 AM, the gates were locked and nobody was there. We called UHaul and they were trying to figure out why nobody was there. At 10:30, they finally showed up and we were told that nobody notified them of us coming and that if they didn’t have anybody coming in the morning, they normally go to breakfast first. We were told he was going to cut us a deal on the mileage and he was also going to throw in a dolly. After we signed the paperwork, they couldn’t find the keys to the truck anywhere. When we walked to the truck, we found the keys inside the truck. We finally left on our way, late, which was a big inconvenience considering we had friends that took time out of their day waiting on us at the house to help us load. When we got to the house, we were missing the dolly which we were promised. Also, after dropping the truck off at the end of the move, instead of being given a deal on the mileage as we were also promised, we were charged an extra $15 for the mileage. Overall, it was a horrible experience.

Roy G. en

Grado:

Nothing. Very helpful people

katheryn c. en

Grado:

EMOTORCARS HANDLED OUR MOVING NEEDS WITH PROFESSIONALISM AND PERSONAL CARE.

daniel s. en

Grado:

the staff at emotorcars was GREAT

sara s. en

Grado:

El cliente no dejó un comentario.

ressa r. en

Grado:

Great service

richardo r. en

Grado:

El cliente no dejó un comentario.

tupac i. en

Grado:

E motors and jeff made my experiences very enjoyable

kimberly h. en

Grado:

Very professional place

BRIAN J. en

Grado:

Very disappointed. You guys gave me a location to drop off and when I pulled in the guy said they had no room and started calling managers and wanted me to drive five more miles to another location. When I said I didn’t feel that I should have to drive to another location he called another manager and had me drive a few miles away to Emotors. When I arrived and it was very, very unwelcoming. There was a guy blaring loud music with neck tattoos and nobody inside. Come to find out he was the one working. He took my keys and and said he would check the U-Haul in. Didn’t even asked me if I wanted to walk around it to check everything out or make sure the gas was where it should be. Was just very disappointed on the overall experience on the drop off. If you going to charge me over $3000 please at least make your location feel like you’re not pulling into a prison. Thank you.

rob b. en

Grado:

El cliente no dejó un comentario.