El cliente no dejó un comentario.EAMON P.
Customer Reviews for Emanuel Motors
(Distribuidor de U-Haul del vecindario)
Auburn, MA 01501
Services at this Location:
- Lun. - sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 4/20/2021 - 4/24/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joe P.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Kevin M.
All went as hoped and planned. Very easy process and pleasant dealing with Frank. Thank you!donald S.
Service I received was absolutely incredible and friendly. Great guy. Definitely will be going here for future UHaul needsChristopher H.
El cliente no dejó un comentario.Simon S.
Manager is always friendly and willing to helpRaymond B.
El cliente no dejó un comentario.Ashley L.
I was supposed to pick up the trailer at the Worcester location but instead was sent to Auburn. Personally, I would prefer just going to Auburn and avoiding Worcester altogether.david K.
El cliente no dejó un comentario.George L.
El cliente no dejó un comentario.KARIN G.
I had made a reservation at the Dudley MA location a week prior to my move. The day before my move I received notice that they did not have any trucks in the size I had reserved. Calls to the UHaul customer service lines were useless - as were the attitudes of the 2 different people I spoke to. Fortunately for UHaul the Auburn location stepped into help.Clifford G.
El cliente no dejó un comentario.Jihad S.
Everything was super convenient and easy!Amanda G.
El cliente no dejó un comentario.Tara P.
Customer Service was great! Check out was fast & check in was easy & flawless. Thank you for making our move so much easier!Grace M.
Vehicle unsafe to driveJustin C.
The reservation was supposed to be at Sun and Sound. U-haul set it up for Emmanuel Motors instead. The confirmation email still said Sun and Sound however. It was not until I panicked and called the number on the listing did I find out that it was for Emmanuel Motors.Douglas M.
El cliente no dejó un comentario.Barbara P.
El cliente no dejó un comentario.Robert H.
Excellent service and very helpful staff. Gracias.Ted U.
El cliente no dejó un comentario.Steve C.
The gentleman who helped complete my reservation at Emanuel Motors was very helpful, nice. The process was very quick and easier than expected. Would highly recommend this U-Haul dealer to rent from!Heather O.
Smooth rental transaction..truck was very clean and well maintained..would definitely go back and rent from there.Kimberly L.
El cliente no dejó un comentario.Christopher B.
We had reservations to pick unit up at Park St. In Palmer MA. We had to drive 30 miles to pick up unit instead of 3! Why couldn't the unit been dropped off at my location instead of 30 miles away. I have been using your service for over 40 years and never had to pick up a unit that was not at the reserved spot. This is very very poor service. Someone blew it!!Richard K.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Paul L.
Great quick service!Jeanne P.
El cliente no dejó un comentario.Mercedes M.
I had rented from Sun Stores and was jerked around as a change I made was mishandled resulting in my showing up to â€œno truckâ€. I was sent to Emanuel Motors who were very helpful and did the best they could but my plans were still interrupted resulting in my paying an extra month for storage. I also received a call from another U-Haul in Belmont st in Worc as I was somehow reserved there as well. Sun Store needs to be closer supervised by U-Haul if they want to maintain a decent reputationJames M.
El cliente no dejó un comentario.Dusti-Lee P.
Decent guy that got the job done quickly despite some issues with the U-Haul website.Jared S.
El cliente no dejó un comentario.Susan G.
El cliente no dejó un comentario.Bill M.
El cliente no dejó un comentario.Corey C.
I scheduled the pickup time for Saturday at noon a week in advance with no issues. I wasn't informed until 11:00am Saturday morning that the location closes at noon and to try to get there early if possible. Luckily I had left early in case traffic was bad, but this could have been a problem because I was traveling from over an hour away.zakk S.
El cliente no dejó un comentario.HEIDI G.
Ok- I was very happy with my overall experience, but I have a very important suggestion that would have made my experience flawless! When I arrived to pick up my rental and was in the middle of the process, I was asked to provide a name and number for verification. I gave them my home phone number and my wife's name. Then they notified me that this didn't work- but I did not know why until they explained that no one picked up. I thought of course no one picked up, my wife was back in the hotel waiting for me to arrive with the truck. So I gave them her cell phone number- but she didn't pick up because she wasn't expecting any calls. Then the person told me they could call my work- but I am self employed- if they called that number they would get me. So now I have eaten up a lot of time that could have been avoided it it had been explained that I needed to have some person sitting by a phone somewhere waiting to get a call from UHaul. In the end I was able to verify my son was on his mobile and they could call him. The phone agent suggested that I could also show them my passport or rental contract!!?? First who travels in the US and brings a passport with them? And if I have set up an electronic pick up- than I don't have a paper rental agreement! All that they had to do was send me a text or email that said the following. - remember for pick up, you will need to give the UHaul rep the number of a person they can call and speak to live to verify who you are. -or have a copy of your passport - or a printed copy off your rental agreement.Theodore Y.
Truck was spotless and we'll maintained. Representative made the process easy.Walter L.
El cliente no dejó un comentario.Kevin R.
El cliente no dejó un comentario.Jeian R.
Parking area was very muddyTimothy B.
Outstanding service. Thankuou Frank for going out of your way and staying late to accommodate me being stuck in traffic. And then waiting for me to go get an adapter for the tow hitch. Many thanks. Charles JChasrles J.
Very nice and easy way to get things done.Judith K.
driving onto the auto transport rig damaged the front air dam and auto lane detection sensor on my Toyota Prius car. The ramps are too steep.Parrish G.
I was charged WAY more than i was supposed to. And I have heard nothing after reporting it about the correction.Joseph M.
El cliente no dejó un comentario.Cory B.
Brand new truck. Friendly and efficient staff. :)Stephan A.
Tell the owner not to leave his "for sale" cars parked in such way that getting out out of customer parking space is nearly impossible.Alan P.
El cliente no dejó un comentario.Joseph A.
El cliente no dejó un comentario.Elizabeth B.
El cliente no dejó un comentario.Sinead M.
El cliente no dejó un comentario.alan H.
El cliente no dejó un comentario.salvatore L.
Frank is a phenomenal person to deal with. He simply goes above and beyond to make sure you are set to accomplish what you want to do.MISAEL D.
El cliente no dejó un comentario.chantele C.
Frank worked with me when I had to make a schedule change. He kept in contact with me and his other customers to be sure everyone was accommodated.Carl F.
El cliente no dejó un comentario.Franklin R.
El cliente no dejó un comentario.Dawn H.
El cliente no dejó un comentario.Stephen H.
vehicle was unusually clean and well maintained, impressed with overall experience from pickup through return. will be sure to rent truck from this location again soonanthony G.
El cliente no dejó un comentario.Thomas C.
Great experience. The truck was clean and ready to go. No problems.Gary K.
El cliente no dejó un comentario.Scott M.
We went to Emanuel because the UHaul center in Worcester didn't have the truck we had reserved in advance. This is the second time the UHaul center in Worcester didn't have the trailer we had reserved, at least this time they offered an alternate site in Uxbridge (not super convenient), the first time they simply told us it sucks to be you. We found a trailer at Emanuel's and they were super nice and helpful. This is the second time we have rented a trailer through Emanuel's, we will definitely never use the Worcester UHaul again.David B.
Service Representative was friendly and helpful. I would use this location again.Richard C.
El cliente no dejó un comentario.stephen A.
Owner Frank was great. Made this experience effortless and pleasant.John M.
El cliente no dejó un comentario.Olof O.
El cliente no dejó un comentario.TIM D.
The guy was nice. Pickup was easy and fastBradley P.
El cliente no dejó un comentario.sandra H.
El cliente no dejó un comentario.Tatiana L.
El cliente no dejó un comentario.Dylan H.
The shop and trailer were filthy both inside and out. We had to sweep the broken glass from inside the trailer. Proprietor had trouble getting his printer to work which was necessary for the rental contract. He did hook up the trailer for us.ronald P.
El cliente no dejó un comentario.John D.
Quick and easy to sign for the truck and get on my way. Completely professional!THOMAS B.
El cliente no dejó un comentario.BRANDON M.
El cliente no dejó un comentario.Rocco A.
El cliente no dejó un comentario.George F.
El cliente no dejó un comentario.Mathew M.