Comentarios del cliente para Emad Tobacco & Groceries

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Emad Tobacco & Groceries

Grado total:

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Anthony R. en

Grado:

El cliente no dejó un comentario.

Tiffany J. en

Grado:

This comment isn’t for this location but overall uhaul must provide better over the phone customer service. Even the supervisor was unprofessional over the phone. My past experience makes me no longer want to use uhaul for my moving needs.

Anthony B. en

Grado:

Nice equipment very kind people to work with

Joseph C. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Truck was a "RENT A WRECK". I'm a mover...this truck should not be on the road. Loose steering, tow/haul not working, poor shifting, weak reverse. But very clean on the inside.

Benjamin S. en

Grado:

I was originally quoted 162 miles included with the rental when I checked out with the online reservation. When I returned the truck, I was not informed of anything other than "is the gas where you got it and the mileage okay?". I then got an email charging me extra for miles over the rental agreement (~140 total), because the rental only included ~120. I was not pleased.

ROBERT R. en

Grado:

Great job!

Emad S. en

Grado:

The best customer service ever

Larry N. en

Grado:

The best customer service

Calvin S. en

Grado:

Nino a really nice guy.

alvin P. en

Grado:

Nothing

Ronnie E. en

Grado:

The published telephone number associated with this location , they do not answer the telephone. My pickup was scheduled for 7:15 am and I was trying to confirm my reservation was ready because the last time I had a reservation at this location, the trailer was not there / available and I had to go across town to another location. After calling for over an hour, I finally drove to the location. The polite young man behind the counter informs me that that numbers rings to the manager's / owner's home. He then begins to enter my info using his cell phone instead of the notebook on the counter behind him which is still broken reportedly since Jan 2018 as noted by another customer review that encountered the same issue. In using the cell phone, he encountered technical issues that kept kicking him out of the Uhaul system and he has to start registration / rental process over again. This happened three(3) times causing me to wait at least 45 mins. After his 2nd attempt, he called the manager/ owner of the location for assistance. This was frustrating standing there giving him the same info three(3) times. After his 3rd attempt, he said he was sorry for the technical issue, and I should come back later in the evening to process my rental when the manager / owner would be there. Being quite annoyed and upset, I asked for the manager / owner telephone number to report the issue. He apologizes and start the rental process from his location. He has a issue entering my card info. After his 3rd attempt, he asks to speak to the young man behind the counter. They briefly converse in a foreign language and the the young man tells me that I can take the trailer. I get no assistance in hooking up the trailer to my vehicle. I have to do it myself. Whenever I have rented from Uhaul, there has always been an employee that inspected / connected / verified the condition of the equipment before leaving the location but not here.

Hartwig R. en

Grado:

It seems a bit cumbersome loading the information in the app but overall a good quick transaction.

Dueward P. en

Grado:

Great service ... went beyond to help me out at this location.

Rachel R. en

Grado:

El cliente no dejó un comentario.

Jorn L. en

Grado:

El cliente no dejó un comentario.

joyce L. en

Grado:

The gentleman was very friendly and I tried to explain about the gas gauge on the truck stopping at $74 just like it was full.

sharyn D. en

Grado:

El cliente no dejó un comentario.

gregory M. en

Grado:

Vendor was very helpful. The site does not appear inviting but the prices and customer service were very good.

Herbie I. en

Grado:

El cliente no dejó un comentario.

Evan B. en

Grado:

I had ordered blankets, box dolly and a furniture dolly. When we picked it up none of those items were in the truck. I sent my son back down the next day to get the furniture dolly and he came back with a box dolly and 4 blankets. Which I didn't need anymore. I needed them the night before and I still got charged for the box dolly. My son said the agent wasn't going to charge me for the other items. I haven't even check it that was correct, because I was so pissed about the whole experience.

Qian H. en

Grado:

El cliente no dejó un comentario.

larry S. en

Grado:

He was so Friendly and I like this guy

JAMAR T. en

Grado:

El cliente no dejó un comentario.

fay P. en

Grado:

I will continue to use U-Haul in the future and recommend my friends do also! Thanks for a job well done!!!

alan A. en

Grado:

They failed to give us a refund for the service we never used. Very misleading and deceptive. Please give us the money back.

Josalyn L. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

El cliente no dejó un comentario.

Clayton R. en

Grado:

El cliente no dejó un comentario.

Eric J. en

Grado:

Uhual trailer had some sticky substance on the entry bottom floor that took me a while to clean before loading up my micofabric sofa set. Other then that I had a good experience.

alison T. en

Grado:

El cliente no dejó un comentario.

Keith C. en

Grado:

El cliente no dejó un comentario.