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Karlin F.
Customer Reviews for Elkhorn Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Location owners are amazing! Absolutely wonderful people. Took the time to explain everything, make sure we had all that we needed and got us on our way.
Amanda C.The staff at this location were easy to work with and very patient. :)
Vanessa D.Explained how the return vehicle process worked.
Brian F.Jennifer and the employees were very accommodating! I was originally to have a reservation for Sunday and we had some last minute plan changes and they were willing and able to accommodate us for. Last minute pick up! Terrific to work with!!
Sarah V.The young guy who helped me was EXTREMELY helpful and efficient. He needs a raise! Thank you.
LYNN A C.Great customer service and support Reminded me of a time long ago where businesses were genuinely concerned about their customers experience and satisfaction! Well run operation Great experience
richard H.Great experience
Mike D.Friendly courteous and helpful service. Excellent equipment!
Tommy W.Owners were very flexible and kind! Highly recommend.
Cheryl H.Expanded weekend hours.
Thomas W.Great service.
Scott W.Great service
Jim G.The folks at Elkhorn Rentals LLC were great! Particularly the gal who helped me at the front desk Friday 4/21/23 in the a.m. The team was able to quickly get my 5x8 ready, which ended up being perfect for my move to Colorado!
Tyler R.They are always Polite, friendly professional ! Excelente ubicación
Stephen A.Very helpful. I still have not received my deposit money yet.
David K.Great Customer Service!
Scott T.Great local dealer.
Chris M.I have used this U-Haul rental location on several occasions and the customer service has always been excellent/helpful and I would highly recommend them to anyone!
DENNIS R.I have moved many times. My rental location had the friendliest owners that made picking up and dropping off my truck so easy. Also...it was the cleanest truck I have ever rented! I was amazed at how clean it was! Thank you for a wonderful experience!
CARLA R.Very kind and hospitable!! Sweet genuine professional people. Thank you, I'll be every time!
RJ M.Nothing needs improvement service is excellent
Walter K.Customer service was fantastic!
jamison M.Totally different. this is a great location. There was a truck that had just been cleaned and ready for the next rental 900% difference. This location cares about their product and the customer.
Sally D.Amazing service.
Tammie P.Mobile pick up and return was easy!!!
Lloyd H.Difficulty with your online system at checkout. The agent struggled for a long time. Recommend you follow up to get their report.
Thomas P.Young guy was very nice, polite, friendly and hard working. Wish I seen more people out there like him. Great place to do business
Tony T.This is the 3rd time I have used this location they are always friendly everything is ready when I get there I even use them whe. They aren't close to me
Michelle C.Even though the place was closed for over 44 minutes the owners were driving by and saw I needed help returning the trailer. The opened the gates and even helped me disconnect it. Outstanding service!!!
Jim R.Everything went incredibly smooth. Pickup was easy, i booked a month prior and it took no more than 5 minutes. Wish the truck had cruise control.
Jordan L.This is the best experience we have had when renting a moving truck. The truck actually worked, had a modern radio and was comfortable to drive. Well worth the prices!! Please keep this reputation up!!
John B.was very difficult doing the pickup process, not sure if it this location or U-Haul overall, had to go through a difficult process just to pick up the Vehicle using the app. never had to provide a passport or the amount of verification I had to go through just to pickup the truck. Felt like i was being treated like a criminal or as a non US citizen, this incident makes me want to look for other options in the future if I need a rental truck for moving. Frank Isham (402)293-1790
Frank I.Not open on Saturday- prime time. Had to park on the street which was not clear upon arrival.
Keith T.This place in Elkhorn I was in and out with no problem at all great people great service will be using them whenever I need anything
Mike C.Dallas stayed 15 minutes late to allow me to return the same day. Amazing customer service and will definitely rent from here again and recommend anyone who needs their service to go here. Great experience.
Richard E.Got a little happy on the return charges.
Adam W.Fast, easy, will rent from them again if I need equipment.
Jeffrey A.Owners were fabulous and very accommodating. Loved them.
Amy T.No improvement needed. Great staff and the cleanest truck I've ever rented!!
CHARLOTTE R.Jen and Thomas helped me...great people.. Thank you
Don I.Nothing. Always efficient
yano M.Absolutely flawless! A++++++++++ They are sooo good!
Larry B.Absolutely nothing to improve on! The staff are all so nice and friendly. Especially the fury friends
Bobbi M.This was a smooth and seamless experience, service was excellent.
Mary S.There is no need for any improvement. I just love this location. All of the staff are so respectful, easy to work with, and they go far and beyond to make sure that your experience is positive. I would highly recommend this location to anyone.
Joy H.Excellent experience. I used several haul dealers in the past and this was the best. The owners are very friendly and helpful.
Duane S.Very nice people, however one of the secure points for the tires was not able to get around my tire and I was unable to use the trailer for the time I rented it for. Staff at this location were great!
Conner B.Absolutely nothing this location is fantastic and Jennifer in the office is awesome!
DAVID K.