Customer Reviews for Elkhorn Outdoor Sports
(Distribuidor de U-Haul del vecindario)

117 comentarios

6745 20th St   Rio Linda, CA 95673

(916) 238-1114

Horarios de la ubicación

  • Lun. - jue.: 5:30 a. m. - 6 p. m.
  • Vie. - sáb.: 4:30 a. m. - 6 p. m.
  • Dom.: 5:30 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(916) 238-1114

6745 20th St
Rio Linda, CA 95673

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 5:30 a. m. - 6 p. m.
  • Vie. - sáb.: 4:30 a. m. - 6 p. m.
  • Dom.: 5:30 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDIE H. 
Clasificación:
3.0

Van had a strong smell to cigarette.. not clean inside.

Jose B. 
Clasificación:
5.0

Awesome service. Needed a truck last minute, they had everything ready and waiting for an early morning pick up. Friendly service.

Suzanne C. 
Clasificación:
5.0

Nada

Rosemary S. 
Clasificación:
5.0

Good place to rent a uhaul !!

JONNIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARANDEEP G. 
Clasificación:
5.0

please stop making me pick up at a different location from where i placed my order and please keep the gas tanks full...getting a truck with a 1/4 tank is a joke.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANY H. 
Clasificación:
5.0

My refund on my credit card is taking a lone time to credit back to my account. Maybe improving the refund time please

HUNTIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher B. 
Clasificación:
1.0

He had no clue why we were there and didn't want the trailer. It was a guys house in the ghetto. How is this real?

Nathaniel F. 
Clasificación:
3.0

El cliente no dejó un comentario.

April F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
4.0

Ensure trucks are available. The people at this location were great. The problem was the reservation system that changed me to a location with no available trucks on my moving day. I had to wait 6 hrs after my scheduled pickup to get a truck from this location where they were nice enough to call me as soon as a truck was returned. This location was 20 miles away and the circumstances forced me to lose 2 man hours during the middle of the move instead of being when everyone arrived in the morning.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami N. 
Clasificación:
5.0

Very friendly customer service

Maricela M. 
Clasificación:
5.0

This guy was great. fast and easy. He's older but knows what's he's doing. Would rent from him again.

Shane A. 
Clasificación:
5.0

Plenty of parking, friendly people. Great place to rent a U-Haul from!

Alice C. 
Clasificación:
5.0

A mom & pop U-haul facility â€" very friendly owners. They sell U-haul gear and fishing supplies. Pick-up transaction was super easy and quick.

Sandriel T. 
Clasificación:
5.0

Service is good.

DANIEL S. 
Clasificación:
3.0

There is a mask mandate in our county and none of the people working there were wearing one. I wish they cared enough to protect their clients. The only reason I wouldn't recommend this place is because of the lack of masks.

Lawrence R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy A. 
Clasificación:
5.0

The transmission on this truck needs some work.

ELIZABETH F. 
Clasificación:
4.0

Very friendly, experienced and quick assistance with pick up and drop off. A smaller center, with limited choice of trailers on hand, but recommend highly.

John D. 
Clasificación:
5.0

Super helpful and friendly

CHRISTINE G. 
Clasificación:
5.0

Great experience, From Carlos in New York on the phone who helped me make the reservation, to Sue who gave great customer service at the fish and bait counter. I met some good people, the lot is big enough to move around but, enough to look small town. I'm glad to know this location is here. Rio Linda CA.

THOMAS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

stella T. 
Clasificación:
1.0

The owner is a liar. Made a reservation for 445 and they pushed the reservation back 30 mins. Understandable a truck was returned late. It took a total of an hour an 15 minutes to receive the truck. When I called to ask the details about fuel the owner lied to me and said the charge is about $5 a gallon. When I returned the truck the owner helped me check out and then told me there $50 fee for not fueling plus the cost of the fuel. I asked how much and at what rate I was charged and would not answer my question. I offered to fuel the truck and he said he had finalized it already. This man is a liar. Terrible uhaul experience.

Larry A. 
Clasificación:
5.0

Location people were all great the only thing I don't understand what your policy is is why if I return them vehicle rental early why I still get charged for the extra two days and you are able to rent it out

jessica H. 
Clasificación:
5.0

Best dealer in town.

Lewis C. 
Clasificación:
2.0

You seriously rent death traps? The trucks brakes were scary, the steering sloppy, the headlights completely out of adjustment. That thing was DANGEROUS

Nicholas C. 
Clasificación:
4.0

Application doesn't work!!!

Vladimir S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIM M. 
Clasificación:
5.0

The gentleman who helped me made the progress very quick and simple. ¡Gracias!

Casey Z. 
Clasificación:
5.0

The best local dealer

Lewis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA C. 
Clasificación:
5.0

Every thing went great easy and no hassles with the cargo van, it was new and well driven. Customer service was great very helpful and very nice man. Gracias

Sarah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

Alignment and suspension maintenance on time

EMIL F. 
Clasificación:
3.0

When I was doing the pre trip inspection through the message I was sent I wasn't able to upload the actual milage and I was overcharged

Ryan F. 
Clasificación:
3.0

better signage

Joshua W. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELISSA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHAAD H. 
Clasificación:
5.0

The staff were very nice, understanding and helpful I needed to extend my reservation and without hesitation they were available and willing to help me. The truck was well maintained and clean no issues and I will be definitely returning to them when I am in need of another truck rental ðŸ'ðŸ¼.

SHERRI H. 
Clasificación:
5.0

Have a better selection of equipment at this location.

JEFFREY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terressa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kedesh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

anna Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN K. 
Clasificación:
1.0

El cliente no dejó un comentario.

taylor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRIL C. 
Clasificación:
5.0

We had a problem with the driver seat and middle seat. The driver seat was stuck in one position and the middle seat would not stay put. My daughter had a bruise on her knee the next day. The store staffs are nice and friendly though. I would still recommend this location. Just check the seats first before you go.

John B. 
Clasificación:
5.0

Great people and great service

Mike G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

They showed the best of Professionalism

Clarence L. 
Clasificación:
5.0

Just make sure all locations lobby is kept clean. Th 1 in Willits was not clean. I was a mess when you walk in.

ELIZABETH S. 
Clasificación:
5.0

Great service thank you

Danielle C. 
Clasificación:
5.0

Always friendly service and helpful when needed. The moving service was also excellent and such a good idea!

Donna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branden P. 
Clasificación:
1.0

Not charge me double what i was supposed to be charged, not be late giving me the keys and running down the time i had scheduled, not charging $84 when i only used it for a few hours when i was told it would be $40

Bentley J. 
Clasificación:
1.0

I will never rent there again and I will let all my Community people around the area too I Gust the old white guy he doesn't like Asian people

Kao Mend S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul G. 
Clasificación:
2.0

I'm completely upset with my rental experience. The location screwed up on my reservation and then reported that I left the vehicle with less fuel than when I picked it up. I added more fuel then the level I received the vehicle. I was charged for fueling cost.

Anthony B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloria E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Albert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nikita V. 
Clasificación:
3.0

I had initially ordered a hand truck. When I went to pick them up I was told they didn't have any and I would need to drive some distance to get one. UNACCEPTABLE!! It would have been nice to know AHEAD of time or the hand truck delivered to me.

Lisa S. 
Clasificación:
5.0

They did not tell me about gas. When I pick up unsullied the gas only One quarter tank and when I bring back have three quarter tank. If they would tell me I would save about $30 for the gas

Kao Mend S. 
Clasificación:
5.0

Thank you the rental wasn't costly

PHOBE C. 
Clasificación:
5.0

The old man is cool!!!!

Ixchel G. 
Clasificación:
5.0

Brand new vehicle with 70 miles. Very friendly and efficient rental personnel. This is a neighborhood small business/store that also rents vehicles and I would highly recommend this location to help support the local economy.

TROY B. 
Clasificación:
5.0

Friendly Attentive Curtious Accomadating

theresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry T. 
Clasificación:
5.0

Tim is friendly and always ready to help us with our truck rentals. Highly recommend!

Robert E. 
Clasificación:
5.0

Keep it just as it is.

Raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee J. 
Clasificación:
5.0

I found the guys at the U-Haul rental on Elkhorn and 20 th extremely easy to deal with and friendly and very professional had an excellent experience

Seamus H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Roger C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob A. 
Clasificación:
2.0

People were nice and friendly, but not as knowlegable as they should be. Also did not show me how to use the truck. (Lights, mirrors what type of gas, or explain the difference between "after hours and late fees).

Wanda M. 
Clasificación:
5.0

very nice people there.

Gary C. 
Clasificación:
3.0

My only negative comment was that I ordered the trailer several weeks in advance for a convenient pick up location for me, I was moved 3 time s and to a location 25 miles from one way.

Shawn M. 
Clasificación:
3.0

El cliente no dejó un comentario.

anne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Margaret B. 
Clasificación:
5.0

Returning the truck was not for from my home that made it less stressful for me. Before I would've had to go cross town. Thanks again, Mary O'Neal

Mary O. 
Clasificación:
3.0

The truck was dirty, it felt as if the transmission was slipping, and struggled to drive at times..

Amber C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
4.0

I was overcharged for equipment that I never received, the cab was dirty... I'm still waiting on a response to my complaint

Andrea S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol Ann P. 
No se han enviado comentarios para esta ubicación.

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