Comentarios del cliente para Elite Crete Systems NYC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Elite Crete Systems NYC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Donald B. en

Grado:

Hand truck was ordered and paid for but was not in the truck. Emailed to let Uhaul know but never heard back. Also left message with Elite Crete and never heard back.

Stefano C. en

Grado:

El cliente no dejó un comentario.

Omar S. en

Grado:

The app process was terrible.

Kenneth W. en

Grado:

Very slow. Had to return to pickup car dolly which was not there when I picked up van.

Michael Y. en

Grado:

Kendall is an absolute rock star at customer service! She is friendly, kind and incredibly helpful- hard to find exceptional customer service anywhere! I would recruit her if I was in that business. Second, the location is convenient and the truck was in fantastic shape. Great experience, but also glad we won’t have to move again.

Leo D. en

Grado:

El cliente no dejó un comentario.

KWAKAU A. en

Grado:

El cliente no dejó un comentario.

Bruce S. en

Grado:

El cliente no dejó un comentario.

Kimberly K. en

Grado:

I always has use the same Uhaul location, i went over a week in advance to secure the truck we needed for this particular weekend. The day before i get a call, text, & email with my uhaul confirmation for the next day with the wrong information in it! The confirmation I received was different from the first one I got! I reserved a 15 foot truck for 2 days at a particular location in Wappingers Falls NY. I get a 2nd confirmation the day before that says I reserved a 15ft truck for one day and a different location in Wappinfers Falls that I had never even heard of before! I find out that uhaul double booked for that weekend and sent people reservations out to other location without them even notifying me of these changes! The place we went to pick Up the uhaul- the people working that day werent familiar with how the process even worked! We sat for half hr. Or more to get check in, answer questions, and get the key! The battery died the second day on our uhaul- we had to jump it from borrowing someone elses car. We have used Uhaul for a long time and we never had any problems before. This was the worst experience by far. Then we had to use an app. On our phone to return the truck to this location, my phone had issues with turning the location on to access the app.! It was another headache dealing with that process where normally we just bring the truck back and drop off the key!!! I never want to go to this other location again. The people there were very nice and helpful at this location but they were also frustrated with this uhaul process as well!!!

Bruce S. en

Grado:

El cliente no dejó un comentario.

Chris R. en

Grado:

El cliente no dejó un comentario.

Andrew T. en

Grado:

For some reason, I tried to make sure to NOT to include insurance for my rental, but it pops up in the actual contract that I completely missed. Becuase it's Called CDW, if it's called insurance I would know, and I wouldn't sign the contract. This is a big negative for me. I paid for something I didn't expect to pay.

Chris D. en

Grado:

The truck was brand new and the staff were very friendly and helpful.

Fernando D. en

Grado:

El cliente no dejó un comentario.