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Jeff T
Customer Reviews for Elite Coast Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful at drop off
Glenn EThe location was difficult to maneuver with a big 26' truck. But the representative was outstanding (I can't remember her name). I would recommend her for sure!
Scott GWhen calling the location they never answered the phone. When I arrived the clerk was on his personal phone and stayed on it the whole time with his end on mute. Now he was able to get me a truck a day early but had to get it back a day earlier than I needed it. You could tell that the truck wasn’t cleaned in the cabin or the back.
Brittany RA good rental.
Alfred BI think that in the aspects of agility, friendliness and availability in the service they were very good. I will be able to give a more accurate opinion on my next visit. thank you
omar zN/A
Richard BNo one at location
Joe HSuper easy drop off
Eric DKeep up the good work
david cI have used uhaul many times. I have never had a bad experience. I feel that I never will. I will always use uhaul for my moving. Kudos.
Deborah HThe manager was often unavailable during business hours. His location was very limited in truck parking space. But when available, manager was top-notch!
Kathie JUnwilling to take the trailer until I insisted. Said he had too many trailers on his lot. Sorry, but that is your problem. After a 500 mile pull, I don’t want to hear about your problems. Refused to checkin the trailer.Said he wanted logistics to get it and check it in. Again, NOT MY PROBLEM!!!!!
Leaman RDropped off a trailer, friendly service.
Craig Jdropped off with no issues.
Dennis MI reserved a cargo van online. When I arrived the agent informed me that because of my out of state drivers license I was not allowed to rent a cargo van even though my reservation was accepted online. Why would you let me reserve a cargo van online with an out of state drivers license when you're not able to do that. The agent allowed me to rent a moving truck for the same rate which I did appreciate on his efforts. However, I’m very disappointed in you haul and your policies. I think it's very poor on your part with your customer service to allow someone to book a reservation and then turn them down when they get there. In the future I will search for another alternative other than U-Haul.
TROY TElite Coast are very helpful and effective with customer service.
Guy Rthey didn't answer their phone but once I saw them in person communication was fine
BRIDGETTE WVery easy rental system thank you
Thomas LDamien met us when we drove up. Very friendly.
Marsha LQuite pleased with my experience of rang the tow dolly, a gentleman I dealt with was very friendly and courteous and helpful. I got there just at the close of business to return it, and he stayed a few minutes to help me.
George VVery Conveniently located with a big, paved parking lot fir returns. - I did after hours drop off
Clint GThe guy was professional and friendly. Fast and easy rental process.
Lacia cI don’t understand having to travel so far to drop off and pick up equipment
Kim PAwesome and fully equipped
Moreen DThere’s nothing they could improve! The service was professional and quick! I didn’t have a reservation but I was out of there in 7 minutes!
MarlaGaye BBusiness was closed during normal operating hours - there was another customer that had been waiting for over 2 hours. Luckily, I was just dropping off, but was sure to take plenty of pictures as proof.
Joseph BBest location on the beach.
Emelio CThe guy were super sweet.
monica DExcellent customer service..
BOB MNothing - Divine was extremely professional, knowledgeable and friendly.
Rob LThe guy was great and helpful
Greg WChecking in and out process was WAY too long considering I did everything online. Also, we were not informed ahead of time online we needed Florida DL to rent. Luckily we had them. The guy we worked with was super nice. I didn’t catch his name.
Laneschia PGreat service!
Tim DQuick, efficient and easy process.
Gordan CFriendly, helpful and lots of smiles. A great combination when facing a move
John TLessen the number of texts.
Michael Bjust an after-hours drop location for me.
Kelly TNothing! This is a great location and the staff are pleasant and professional.
Audrey GNothing! This is a great location—excellent customer service and service.
Audrey G