Customer Reviews for Elite Car Spa LLC
(U-Haul Neighborhood Dealer)

17 comentarios

1599 Hwy 77   Southside, AL 35907

(256) 442-6851

Horario

  • Mon–Fri
    8 a. m. - 4 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(256) 442-6851

1599 Hwy 77
Southside, AL 35907

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 4 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

The corporate rental process was a bit involved. But the agent was very good at explaining what was happening as she going through the system. It was a local move. No long travel involved. All went well.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

Used the after hours key drop box in Southside. No interaction with anyone but drop off process was straightforward and easy to follow in the app.

Courtney W. 
Clasificación:
5.0

We originally rented from J and J on Forrest Avenue. When we got there to pick up there was no one available. When I called she had UHaul send me to another location. I lost about two hours in this process of picking up a uhaul.

Pamela K. 
Clasificación:
4.0

El cliente no dejó un comentario.

VERA H. 
Clasificación:
5.0

The people @ the pick up and drop off locations were great. The U-haul website is awful and desperately needs work to make it easier on the customer and Uhaul personnel.

SALLY W. 
Clasificación:
5.0

They were so helpful and made a stressful situation much less stressful.

Brandie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily S. 
Clasificación:
3.0

No social distancing. 6 people in a small office and no one wearing masks.

William L. 
Clasificación:
3.0

The on line pickup process was terrible! It took and hour and two phone calls (after waiting for the next operator) To finally get the truck. If we have to do all of your work we need a lot lower rate. Not satisfied at all.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita W. 
Clasificación:
5.0

Great service and very friendly and accommodating. It was very easy through the entire rental. I will definitely use this location again, and will recommend it to anyone needing to rent a vehicle for a move. Great experience!

DEL K. 
Clasificación:
3.0

The associate at this location was friendly and helpful however the location itself was not my first choice because it resulted in me having to drive farther with less included mileage allowed. The next day, since this location's phone number was listed on my contract, I called with a flat tire, and their recommendation was to just put air in it. Since it was the outside tire on a dual wheel assembly the vehicle was drivable, but it was not possible to inflate it at a normal gas station as they did not have an air chuck for dual wheels. A nearby auto shop was able to inflate the tire, but as soon as they did I could hear air hissing out of it and found a nail in the tread shortly thereafter. The mechanic at the auto shop sent me to another UHaul facility, believing that they could replace the tire for me. When I arrived there they told me to call roadside assistance. I wish the person at the pick up location had known to recommend roadside assistance first. Since I wasn't actually stuck on the side of the road I didn't think to call roadside assistance first.

Ted W. 
Clasificación:
3.0

Business was closed. It was on Sunday and I just dropped off a trailer.

Ernest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia J. 
Clasificación:
1.0

No one was present and the office was closed at 9:00 am. I waited 30 minutes and called Uhaul. The area service manager came in 15 minutes and opened the office and helped me. He did a good job.

Fred M. 
No se han enviado comentarios para esta ubicación.

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