Customer Reviews for Elisas Variety Store
(U-Haul Neighborhood Dealer)

543 comentarios

2641 Diamond St   Rosamond, CA 93560
(Rosamond blvd)

(661) 256-2847

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(661) 256-2847

2641 Diamond St
Rosamond, CA 93560
(Rosamond blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Allison S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
1.0

No manager contacted me when they disclosed they would, regarding the charges to the truck. No one put any notes when I called to extend my reservation and to change drop off location! Horrible service

George S. 
Clasificación:
5.0

The lady is always friendly there

AMAYAK M. 
Clasificación:
5.0

Customer Service was top notch.

Leslie P. 
Clasificación:
4.0

Be sure the gas tank is actually 1/8th or more. It was just below

Danielle C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
4.0

I had reserved a truck in Tehachapi, we have 3 uhaul dealers in town, I did not Appreciate having to drive to Rosemont in the middle of crazy moving to pick up my truck. I had also reserved a furniture dolly but they didn't have one. They were very nice people and it wasn't their fault it was U-Haul's oversight and poor management.

Tracy D. 
Clasificación:
2.0

Pick up location changed my drop off location without my authorization or me even knowing about it. I found out when I logged into the account that it had been changed.

Filiberto Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeounghee A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Very nice customer service

viviana P. 
Clasificación:
5.0

Great customer service .

herbert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

Check the doors, on the 15' truck we had the doors needed to be slammed shut in order for them to be closed all the wzy.

TERESSA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELODY W. 
Clasificación:
3.0

The price is too high. Even the worker of the location stated that this service is overpriced compared to its competitors. Otherwise, I got what I needed.

DUSTIN E. 
Clasificación:
1.0

Leak oil on drive way truck shaked crazy like tire was about to fall witch had to drive super slow took us longer to move had to have movers longer frail gate hard to open got stucked hard to close over all made moving super hard and delayed everything and never could get ahold of anyone to help even with paying insurance for truck never back at that location trucks are in poor condition

PRISCILLA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD DEAN P. 
Clasificación:
1.0

Make sure that the trucks work and don't have gas leaks and that the doors close and that everything works

HOLLY V. 
Clasificación:
5.0

She was very kind and friendly and I was happy to rent from her. Thank you Mike B

MICHAEL B. 
Clasificación:
4.0

Better signage on front of store.

ANNA K. 
Clasificación:
3.0

requested pick up in lancaster and got changed to this store further away at the last minute, wasn't happy. Had trouble calling the store.

Randy J. 
Clasificación:
5.0

we want to thank all the help moving , we got caught in a fire storm, And your workers helped us out on extra days, thank you J , Grant

Jerry G. 
Clasificación:
5.0

The Lady who helped secure this trailer , was helpful, kind and a nice person

JAMES S. 
Clasificación:
5.0

My Experience was pleasant

MIKO B. 
Clasificación:
2.0

This is a high crime area. Recommend safer area to drop off UHaul.

JONATHON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANIRUTH R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACOB C. 
Clasificación:
5.0

The fuel gage was not working properly, nor was the paper work on the gallons per 1/4 tank correct. Truck we picked up had been gas syphoned the night before and was on empty. I agreed to put the initial 1/4 tank of fuel in it. I was credited for 6 gallons of fuel....... It took 15 gallons. Then when I returned truck I put fuel in it to the 1/4 tank mark. In all I went 52 miles and put $150.00 of fuel. After I returned truck and representive checked millage and tank amount, I was informed that there was 1/2 tank in truck. When I dropped off the truck read barley 1/4 tank?

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS N. 
Clasificación:
1.0

The drop off was awful. We had to do a self drop off which was fine but the website wasn't allowing us to complete it correctly. I tried calling and was on hold for so long, I'm pregnant and had a toddler with me so I didn't feel comfortable just leaving the truck but I had to. There needs to be a better option for drop off I was worried if the dolly we had in the back of the truck would get stolen or not specially not being familiar with the area.

KRISTA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
3.0

Truck overheated, we had to add water to radiator. Truck maintenance poor, engine not performing well. Booked truck was not available, had to drive to another city to get one, no discount for inconvenience was offered.

THOMAS LEE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK MICHAEL D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominick R. 
Clasificación:
5.0

Personnel were very helpful, and friendly.

Chance B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN CARY P. 
Clasificación:
5.0

Great friendly service

SHANE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANUUESE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JARRETT K. 
Clasificación:
2.0

This Location does not offer everything you need for moving. Uhaul royally messed up and not one time was i contacted to fix the situation. To top it off I was rented equipment that did not work! Uhaul made my move extremely difficult I will never use Uhaul again! What a nightmare!

CHARMETRA G. 
Clasificación:
5.0

Fantastic rental experience. If you have to choose a U-Haul rental then do yourself a favor and go here.

daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

This particular U-HAUL place is right across the street from where I lived...during our move, not only was the owner extreamly professional but she also allowed us to use the U-HAUL even when we were supposed to return it. I WOULD DEFINATELY recommend, but PLEASE do NOT use U-HAUL on W. Ave J.

aja J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timmy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
1.0

Couldn't get any worse. Horrible and that being really polite.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

The lady inside very nice and friendly and fast. Thank you U-Haul for great people on your team!

Nathalyne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rock B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
5.0

FANTASTIC, EXCELLENT, 5 STARS!!!!!

Ted R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aric W. 
Clasificación:
5.0

I have been renting U-Hauls from this location 18 years. I Don't plan to change. All good. Awesome service every time. Love the gal that owns it!

Dell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
2.0

They just told me where to drop it. No paperwork or anything. Then on Tuesday Uhaul called asking where my trailer was and I explained to them I dropped it off Sunday morning. Then they charged me an additional $20.00 with no reason.,

Steven G. 
Clasificación:
1.0

The lady running this place is rude and a thief I went two miles and she charged me 15 bucks because I didn't put fuel in it. I went two miles. Crazy.

Randall O. 
Clasificación:
1.0

Uhaul treated me very unfair..they promised me no charge for the extra f 50:Free miles if I brought the the truck to Rosamond..They didn't give me my total refund..the lady in Rosamond Was the rudet most disrespectful. Woman I have ever. Had to Deal with...I WILL NEVER USE UHAUL SERVICE AGAIN

Lawonda P. 
Clasificación:
1.0

Overall communication needs to be better , prices definitely need to be better. There's no reason it should cost $60 for less than a hour. That's outrageous. Drop off was a nightmare.

Unique J. 
Clasificación:
1.0

It was a poor experience. The first truck was dead then when they gave me a second truck started but they never changed my online check so nothing matched. When driving the steering wheel had to be held at 90 degree to go strait. The brakes pulled the truck to the right. I'll never rent Uhaul again

Kylematthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tami P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
1.0

I am being charged extra charges that are not valid. The lady was very rude and argumentative and did not have my equipment ready. I had to go inside the store and have her argue with me and then dismiss me. I set up no contact to avoid possible contact of corona virus. My bill should have been no more than $150. And it was twice that. She is charging me for gas when I have proof we filled it up to the same level.

Albert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra H. 
Clasificación:
5.0

N/a

Robert B. 
Clasificación:
1.0

The lady was very very rude! She started yelling Get out?! Very rude and embarrassing

Himanshu B. 
Clasificación:
5.0

El cliente no dejó un comentario.

julio R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy S. 
Clasificación:
3.0

Called customer service because I got charged another day and they did nothing to help and the vendor never contacted me, so better communication on Uhaul's behalf.

Alyissa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bernardino C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolores W. 
Clasificación:
5.0

The woman who works there is awesome

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON P. 
Clasificación:
5.0

Good service

champhen K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike J. 
Clasificación:
4.0

Place is closed today

Regina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany P. 
Clasificación:
5.0

I am very overall happy customer service was great

Robert V. 
Clasificación:
1.0

Let customers know that if we drop off truck when closed a few will apply. Was told to drop of keys at location without been notified of a fee. I had a whole extra day to drop off truck would of waited if known. Was also charged for gas logs should be kept up at pick up locations. There was also a bogus fee of 5 dollars of a purchase I made when supposedly drop off location was closed.

Zarurza D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis C. 
No se han enviado comentarios para esta ubicación.

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