Comentarios del cliente para Elhage Auto Group

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Elhage Auto Group

Grado total:

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Robert S.
Grado:

I rented a truck in Pocasset and dropped it off 3 hours later in Cohasset and Uhaul is trying to bill me for an extra day on the receipt I just received stating I dropped the truck off the next day which is untrue. I want this $40 resolved. bob10sim@aol.com

Brendon B.
Grado:

El cliente no dejó un comentario.

richard P.
Grado:

El cliente no dejó un comentario.

Martha T.
Grado:

Michael was polite and courteous. Unfortunately, he has other business to attend to and is not always on site. He did his best to accomodate me and uhaul on line customer service was helpful as well.

jack D.
Grado:

The local guy was fine but we could not rent a van from him without using the online reservation system. Very cumbersome and frustrating to use. They online system said we started with a full tank of gas but it was below full. We added more gas than we used before returning it but they charged us to fill it with another 4 gallons @ $4/gal. Terrible system and the local guy can’t do anything to help. $19.95 a day turned into $91.50 for 3 hours.

Michael G.
Grado:

El cliente no dejó un comentario.

Andrea M.
Grado:

No one was there.

elizabeth G.
Grado:

El cliente no dejó un comentario.

LINO G.
Grado:

extremely disorganized, unprepared and overcharged without cause or reason. stay away from this location, it's a scam that will gore you to death. I've been renting for years and this was by far the worst experience.

Michael G.
Grado:

Mike at the location was a great help. I had problems getting my rental completed on the U-Haul site. Mike made several calls and I finally got the reservation completed. Mike was professional and courteous.

John D.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

The site had no pads. Otherwise would rate excellent

Ross B.
Grado:

El cliente no dejó un comentario.

Sheryl L.
Grado:

El cliente no dejó un comentario.

lisa K.
Grado:

El cliente no dejó un comentario.

Jill H.
Grado:

The location was fine. The UHaul software and app caused us to be very delayed in our start. The state of MA has changed its license numbers so the UHaul system wouldn't recognize our licenses. I wasn't able to complete my profile when I booked it so couldn't do the after hours check out. I called a few days before but that didn't resolve anything. I had to wait until the office was open (+1 hour) and then the person who works there wasn't actually there until closer to 11 am (+1 hour). If the software worked properly, there wouldn't have been an issue, but she had to make up my license number in order to be able to complete the process which is absurd.

James C.
Grado:

Simple Good customer service. Would def use again very pleased with my experience.

BEN S.
Grado:

El cliente no dejó un comentario.

Santiago L.
Grado:

El cliente no dejó un comentario.

Harry V.
Grado:

24-7 online pickup was horrible experience... You can not go online and register for truck until the day and time of pick up... I tried registering the night before and would not allow me too.... So the morning of my pick up I had to call Uhaul customer service to reset the online registration account

Lisa B.
Grado:

When I dropped off the rental it started with that I could hardly find the place. Then i walked in and all I was asked was whether I would pick up or drop off. There was no check on the tank or odometer, no paperwork or confirmation for me to take with proof of my drop off, filled up the gas and stayed below the free miles. The personnel was somewhat friendly but not helpful and made me feel uncomfortable to walk away like that. Would not recommend.

Colm D.
Grado:

El cliente no dejó un comentario.

Leah K.
Grado:

Alia and Michael are lovely people and are so accommodating. Would absolutely recommend anyone to them!

Laurel S.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

El cliente no dejó un comentario.

alan J.
Grado:

VERY EASY TO DEAL WITH !!!

Arlene F.
Grado:

El cliente no dejó un comentario.

William B.
Grado:

Moving pads I ordered were not in truck. This location had three that they let me use. My original pick up location was changed after it was confirmed!!

alicia R.
Grado:

El cliente no dejó un comentario.

Jeffrey D.
Grado:

El cliente no dejó un comentario.

joseph D.
Grado:

El cliente no dejó un comentario.

Susan H.
Grado:

El cliente no dejó un comentario.

Lynn H.
Grado:

El cliente no dejó un comentario.

Steven G.
Grado:

My reservation was for 10 am and the operator did not show until 10:30

Melinda H.
Grado:

Michael was so nice and helpful. He went out of his way and called me twice to help me secure a rental on the day I needed it. There was another person that was very helpful too, in reserving the truck, but I do not know that person's name. I will definitely use these guys again if I need to move big stuff! Thank you so much for everything!

tim C.
Grado:

Great people, good rates, pleasure to work with and highly recommend to friends and family.

Matthew S.
Grado:

rented truck and gas was filled up 1/4 tank. Told me I had to fill it up how I got it. When I returned it employee looked at gas tank and said everything looked good. I asked him if he was sure cause there was a gas station across the street and he said yes. Soon as I got him they sent me invoice for $45! I called him back right away and he said it was “only” filled up 3/16 tank and that is their fee and I had to take it up with where I purchased it from.

James C.
Grado:

El cliente no dejó un comentario.

Judy G.
Grado:

The sales person did not know about our reservation, did not have the registration, the truck was dirty inside, did not have a contract for us and struggled to do his job.

JACK P.
Grado:

El cliente no dejó un comentario.

Janet H.
Grado:

El cliente no dejó un comentario.

Paul P.
Grado:

Can't think of any need for specific improvements. The staff at Elhage were very nice and accommodating. I will be renting a cargo van at that location in the near future--possibly this weekend.

Caitlin M.
Grado:

El cliente no dejó un comentario.

Grado:

INternet service was not working and I had to wait a long time to check out the truck.

No reviews have been submitted for this location.

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