El cliente no dejó un comentario.Shantera R.
Customer Reviews for Elbow Room Self Storage
(Distribuidor de U-Haul del vecindario)
Athens, GA 30601
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tonya W.
Very good experience and the gentleman was very helpful.jon L.
El cliente no dejó un comentario.Betty E.
El cliente no dejó un comentario.Brian B.
The location wasn't close to my house and I ended up spending more for mileage than I was hoping seeing there is other location closer. I emailed u-haul and the only response I received was the message had been received and read. I drove and extra 9 miles to retrieve this truck. I was disappointed that I didn't receive any additional information in the email. Everything else was Great.Tracey C.
El cliente no dejó un comentario.Ivy G.
El cliente no dejó un comentario.michael W.
El cliente no dejó un comentario.Joseph B.
Would NOT recommend your North Avenue location to anyone.Jennifer B.
We dropped the truck off after hours but there were no problems. Our experience was excellent.Jim S.
Neil is fantastic!! Very helpful, knows his stuff, made sure we had everything we needed. Flexible drop off and after hours drop off was a plus as well. Better than the actual UHaul store!John L.
Very easy & fast! Great customer service!Ana-Alicia F.
excellent serviceJames D.
El cliente no dejó un comentario.Sanford A.
El cliente no dejó un comentario.Blake W.
El cliente no dejó un comentario.Nick P.
Guy at the counter was super friendly and helpful. Did not mind that we were picking up close to closing. This place was super professional. The van seemed almost new, drove great. I have heard a lot of shady things about renting uhauls from different places in Athens but this one was great. Will definitely rent from here again!David B.
I really don't have any complaints the customer service was great.He worked with me to make sure I had enough moving time by tell me to check back if I needed the van for a longer period of time which I paid for. Its just good to know there are some kind nice friendly people in this world still. Thanks for everythingMELANIE G.
Have not received recite. Insisted I sweep out truck though it was cleaner than I recieved. Truck was underpowered. Only had it twothirds full. Would not maintain 55 mph.Tom E.
My rental experience lacked for nothing. The facility looks great, clean equipment, and the staff is friendly and knowledgeable. Keep up the good work!Kevin S.
El cliente no dejó un comentario.Larry W.
WHEN A CUSTOMER GOES ONLINE AND CHOOSES A PICK UP LOCATION .... DO NOT TAKE IT UPON YOIRSELVES TO CHANGE LOCATIONS WITHOUT FIRST ASKING THE CUSTOMER....derek S.
El cliente no dejó un comentario.Charles S.
I would definitely use this location again. Very professional and well maintainedJason B.
The owner was very nice and apologetic about the trailer being non-functional, but it should have been checked before I arrived. I had to go across town to get the desired trailer at another location.Troy R.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.KENNETH Q.
Be a little more of a gentleman and not give a 73 year old lady a broom, who had to jump up into truck to sweep out less than 1/2 cup of dirt. My fault not knowing that was my responsibility, nonetheless his response was less than one would want in dealing with the public... a paying customer!eilene C.
El cliente no dejó un comentario.Jenna H.
They already had the truck waiting up front when I arrived. She was very friendly and helpful and appreciated her.Susanne Z.
El cliente no dejó un comentario.Earnest P.
Nothing. Elbow Room Storage is a great location to pick up from.Laurie S.
El cliente no dejó un comentario.Vernon M.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Joel D.
I was informed that the location would be open on December 31, 2016 however when I arrived at 3:42pm the location was closed. The location was not supposed to close until 6:00pm. I understand that it was a holiday however I chose that location because it was one of the only locations open on that day. I hope in the future that if they decide to be open on a holiday please do not change it on the day of the actual holiday.veronica P.
This was the best Uhaul experience I've ever had! Every other Uhaul location I've been to over the years should really learn from this representative on how to run a business properly!JORDAN C.
El cliente no dejó un comentario.stacey R.
El cliente no dejó un comentario.NIKIA H.
El cliente no dejó un comentario.ADRIANNE K.
El cliente no dejó un comentario.Jennifer Z.
El cliente no dejó un comentario.Michael N.
El cliente no dejó un comentario.Van G.
El cliente no dejó un comentario.Antonio G.
The tires on the truck were completely "balled." As I was putting gas in the truck to return it a cop was beside me and pointed out how dangerous they appeared to beJessica R.
Very polite and friendly and quick service.LAKEMUEL W.
Quick drop off with no problems.Steve H.
El cliente no dejó un comentario.Lynn B.
Joe was awesome in helping me get the storage and truck that I needed! And he went out of his way to help me accomplish my goals! Thanks Joe!colleen U.
El cliente no dejó un comentario.BARBARA M.
El cliente no dejó un comentario.genika W.
El cliente no dejó un comentario.MIKE S.
The man in charge was courteous, but inflexible. He left too much up to me and I am using equipment that is new to me.CARL J.
Very good experienceJames D.
Don't put other things before a customer and...have an attitude when a customer is trying to return your shit on timeBRITTANY L.
El cliente no dejó un comentario.SAMUEL C.
Joe was extremely helpful, the truck was clean and very easy to drive. We had a great trip! ¡Gracias!saige R.
El cliente no dejó un comentario.ROBIN M.
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.AARON H.
El cliente no dejó un comentario.Ginger B.
My complaint with U-Haul is I reserved a truck a week in advance(5 miles from where I moved to),yet when I go to pick it up(Commerce,Ga) I am sent 25 miles away to pick it up(in Athens ,Ga). Also you took my deposit on one debit card and charged me another fee on my bank card.I am charged twice for the same truck!!!!Thomas P.
El cliente no dejó un comentario.Ashley L.
Try not to charge customers for what they didn't use . .TANISHA L.
El cliente no dejó un comentario.BRUCE D.
Great experience. Thanks Uhaul/Elbow Rm!Monica W.
El cliente no dejó un comentario.JED H.
The customer service agent was very friendly and accommodating.Molly W.
El cliente no dejó un comentario.TODD C.
Everything was perfect! No problems. Elbow room personnel were very professional and courteous.BRIAN H.
faster servicechristina H.
El cliente no dejó un comentario.Stephanie K.
Once again, my information wasn't in the system but the attendant handled it and got me squared away after about 20 minutes. I still won't be using U-Haul againRYAN H.
Totally perfect.Eric W.
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.Ashley L.
El cliente no dejó un comentario.TONY M.
vehicle was waiting for me. Smooth and friendly experienceTodd S.
Worked out great to return UHaul from NC here. ¡Gracias!Karen H.
Manager didn't know anything about the insurance you offer it was clear that being a UHaul dealer wasn't a high priority at this site. The big UHaul center in Athens GA said they had problems with this dealer previously.KURT R.
El cliente no dejó un comentario.LISA T.
Service member was very professional, polite, and efficient at his job. Would definitely go out of my way to come back to this location.Joe A.
Let the customer know the drop off policy on the day they say they will be dropping it back off. For example: we dropped the trailer off on Sunday and was not informed that it was a appointment date only. Was still allowed to drop off but took a couple of phone calls to figure out where. Other than that, it was a great experience!Alexandra W.
The drop off experience what flawless. I wish everything could be that nice and pleasant.MARK S.
El cliente no dejó un comentario.Brooke V.
El cliente no dejó un comentario.Yuntao W.
El cliente no dejó un comentario.Alvie C.
El cliente no dejó un comentario.VELMA T.
I feel like we could of been educated a little more on what charges we could possibly get.Heather M.
In and out, fast , will use again!William B.
Very friendly and help staff.marty S.
Friendly, great customer service. I would recommend having the rental van/truck out of the gate and ready for the customer.ALVIE C.
El cliente no dejó un comentario.Bob G.
Facility closed on Labor Day... our scheduled time to drop off...keys left in drop box....CONNIE M.
El cliente no dejó un comentario.CHARELS A.
excellent service and facility. easy pickup clean place and very nice gentleman. many thanksSHARON J B.
El cliente no dejó un comentario.Seung Jae R.
El cliente no dejó un comentario.Daniel S.