Comentarios de los clientes para Edgewater Auto Service Center Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Edgewater Auto Service Center Inc

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Arthur S.
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El cliente no dejó un comentario.

Dimitri T.
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Truck was not clean. Windshield cracked. Furthermore, my reservation was for 4PM New Year's Eve. Location closed at noon so they asked me to pick it up early. I was doing surgeries so my wife went to get the keys. We were told the time for pick up would still be counted as 4PM. When wife got there, they said they'd extend it for a fourth day free due to the early pick up. When dropping off the truck and dolly, got hit with an extra charge - turns out they kept the time picked up as noon and then they didn't give the 4th day beyond that. So hit with a $90 charge for basically 4 hrs past due (even though it was maybe 20 minutes late based on 4PM time, and not late given the 4 day promise). I am willing to forego the $90 because I am sick of dealing with UHaul's crap. Not using again.

ANIBAL P.
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The customer services experience was great! Highly recommend!

David A.
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El cliente no dejó un comentario.

Paul S.
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El cliente no dejó un comentario.

Cliff F.
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You changed my location pick up I didn't know about it until I got there and then had to drive all the way back to Annapolis md to get the truck and that added more mileage to the truck and by the time I arrived and got the truck to the drop off point I was out of miles and had to pay NOT FAIR !!!!!!!!!!

Timothy C.
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El cliente no dejó un comentario.

MIKE O.
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El cliente no dejó un comentario.

Susan H.
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Everything went as planned. Check in and check out were a breeze… Would use again and how they recommend!

Kenneth G.
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El cliente no dejó un comentario.

LINDA W.
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Great SHop! Great Team! reasonable price.....nice van

Steven S.
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Neither of the 2 employees were wearing masks and during checkout the guy had a lit cigarette sitting on his desk giving off smoke in the enclosed area.

Michael M.
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The 10 ft trucks dont come with a ramp, I did not know this at the time of rental, there were no trucks available with ramps, so I had a very hard time lifting some heavy belongings into the truck.

natalie P.
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El cliente no dejó un comentario.

jeffrey H.
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Staff was super friendly.... perfect experience

David P.
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El cliente no dejó un comentario.

Mary C.
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El cliente no dejó un comentario.

Chris B.
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El cliente no dejó un comentario.

dennis P.
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The truck smelt like dog and dog hairs all over the dash was told the price was 1 thing and it was $75 more when i picked it up while driving got phone calls from 2 different locations telling me to drop off to them and not the closest place to my destination i will never rent from you guys ever again

Phil M.
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El cliente no dejó un comentario.

Jeff B.
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Nothing. It was very easy and staff super helpful!

LINDA W.
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Great people.....nice shop... made me feel welcome despite the turmoil in the USA. Highly recommend!

Leonardo A.
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El cliente no dejó un comentario.

Gregory S.
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El cliente no dejó un comentario.

Bridget F.
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Excellent customer service!

Christine B.
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The guy who helped attach the trailer to my RAV4 was great. My only complaint is the fact that my ball hitch was too low for the 6x12 trailer I was picking up. I have never towed anything before ever, so I was not very experienced. I ended up packing my Uhaul and unpacking it the same day because it was hitting the ground when it was full. Even empty it only had about 3” clearance before the hitch would hit the road. That being said, if the guys at the pick up location saw that my hitch was low, and if they had recommended me to get another ball hitch to bring the trainer higher, that might have solved my issue. Overall it was a great learning opportunity. And the guys at the location were friendly and helpful. I'm renting a bigger truck and buying a higher ball hitch.

Richard A.
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El cliente no dejó un comentario.

Alessandro S.
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El cliente no dejó un comentario.

Kris S.
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Very helpful and kicked into a brand new ir newer trailer

THOMAS F.
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El cliente no dejó un comentario.

christian E.
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El cliente no dejó un comentario.

Carl G.
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El cliente no dejó un comentario.

Thomas D.
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I think you did a fine job

Stephen B.
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Keep notes on what needs to be inspected and fixed. I dealt with a back door that would get stuck and had to muscle it out. I cut my thumb and pinched a few other fingers. This should be fixed, if I wasn't physically able to unjam it, I could have seriously hurt myself. And the tow I used had cracked wheel guards. Then I am not sure why I needed to pay an additional 43 dollars at the pickup when I paid the difference over the phone when I changed the date of pickup. I though I was fully paid off and had to pay again at pickup.

Timothy P.
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Keep up the good work. We folded our blankets in thanks.

JIM B.
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Very accommodating...included a dolly and blankets since rental was short term and remained local.

EDWARD L.
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Great guys great service

christian E.
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El cliente no dejó un comentario.

Nancy D.
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El cliente no dejó un comentario.

Teresa V.
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Very friendly business owner who helped me hook up the trailer to my car.

ron F.
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El cliente no dejó un comentario.

Tracy R.
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The gentleman who runs this location was friendly, professional and fast. This was not the location that we selected, and we had to go out of our way to get there. Thankfully, he had the equipment and got us in and out as quickly as possible, as we had movers arriving at our home.

Robin J.
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The owner was a hero!

Charles M.
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El cliente no dejó un comentario.

JUDY L.
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El cliente no dejó un comentario.

Chad K.
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El cliente no dejó un comentario.

Ava H.
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Suggest representative walks customers to rental to answer any questions. Also tells customer points of contact should there be any problems, flat tires, mechanical, etc.

David N.
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El cliente no dejó un comentario.

Chase B.
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the business seemed closed so we did mobile drop-off

Matthew C.
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El cliente no dejó un comentario.

Leland N.
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Rockville Location: worst possible rating in all categories. All categories. Opposite of Edgewater location. Would not give my business to Uhaul if working with Rockville MD store. 12025 Parklawn Dr., Rockville MD.

steve S.
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I was bounced from place to place to find a very common trailer. Had to drive 40 minutes for my pick up. Bad form.

Kathleen C.
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El cliente no dejó un comentario.

John L.
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El cliente no dejó un comentario.

Jason B.
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El cliente no dejó un comentario.

FRANCISCA T.
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Everything was excellent...the person in charge name Ron was nice and kind and friendly.

Sean G.
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Great rental experience

Mark G.
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The trailer I rented had torn vehicle straps that go over the wheel to secure it. One strap was not usable and I had to get and use an alternate strap to get the van I was purchasing. The management was friendly enough but not at all helpful with any instruction or assistance in particulars of locating or moving another vendor who was blocking access to the trailer. They were friendly but just said ok, you saw it out there. Was a ok experience other than the equipment was in bad repair as far as straps.

cari F.
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El cliente no dejó un comentario.

Brian I.
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This is my second time renting the same 5x8 covered trailer from Edgewater Auto Service Center and the guy who owns it is always great to work with. Both experiences have been awesome and I will rent from them again the next time I need a trailer. Thank you.

richard S.
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easy in Easy out will definitely rent here again

JOAN S.
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El cliente no dejó un comentario.

Ryan B.
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El cliente no dejó un comentario.

Peter H.
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El cliente no dejó un comentario.

Kayleigh A.
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El cliente no dejó un comentario.

William J.
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El cliente no dejó un comentario.

Catherine D.
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El cliente no dejó un comentario.

LAURENCE B.
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Good vehicle, clean courteous service. I will use them again

Morgan M.
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Amazing experience! Second time renting from here, I won't go anywhere else.

Liz M.
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El cliente no dejó un comentario.

Lawrence G.
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El cliente no dejó un comentario.

LAURA D.
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The owner of this uHaul branch was absolutely awesome. I think he went above and beyond my expectations and I am a type A personality. Excellent CUSTOMER SERVICE!

Dawn H.
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El cliente no dejó un comentario.

Teresa D.
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Great attitude, clean truck, great experience! Much appreciated.

CHERYL ANN H.
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Nothing. Fast, friendly and efficient!

Darlene M.
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El cliente no dejó un comentario.

Russell D.
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El cliente no dejó un comentario.

Roland D.
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Ron was great and helped me attach my trailer.

Harrison W.
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El cliente no dejó un comentario.

lori T.
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El cliente no dejó un comentario.

RICHARD M.
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Everything was just great!

Alexander V.
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El cliente no dejó un comentario.

Gregory F.
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El cliente no dejó un comentario.

Tamara C.
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Small shop but very personable and efficient service.

Laura A.
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El cliente no dejó un comentario.

Jennifer S.
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The guys were really nice and laid back.

JON M.
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the truck was clean but it had a terrible noise that the radio couldn't even drowned out. Moving is already hard enough and this made it that much more un-pleasant.

Raymond C.
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My Thanks, again, to Ron, et al., for a great rental experience. This is my second rental with Edgewater Auto Service. I have sent two friends to this vendor, over the past year. I will do so again.

PAM K.
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very friendly and professional :)

Charles M.
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El cliente no dejó un comentario.

Caia H.
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They are super friendly and professional !!! We are going to rent again ....

RAY B.
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El cliente no dejó un comentario.

William W.
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El cliente no dejó un comentario.

Melissa D.
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El cliente no dejó un comentario.

Cynthia R.
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The man who works there really put my mind at ease about driving the U-Haul.

Jacqueline L.
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El cliente no dejó un comentario.

Justyn M.
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El cliente no dejó un comentario.

William H.
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Service at pick up and return was excellent

William C.
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El cliente no dejó un comentario.

Brent N.
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Was told the $10 extra insurance was mandatory even though it it is not online and my insurance does cover me for rentals. Otherwise, the staff was friendly and helpful. Although, paying $55 on an advertised $20 rental is a lesson learned.

No se han enviado comentarios para esta ubicación.

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