No trailer jack available for disconnect.
Charles Kemp
Customer Reviews for Eder Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Although small, this is my goto UHaul guy. Great service, treats me professionally, and the equipment is always in great shape.
mark lochhaasThe drop off location looked like a random lot of U-Haul trucks. The building was an old house with a drop box and was not open when I dropped it off at 4:50 even though the website said it was open until 5:00. Not a big deal to me though as I had nothing to discuss. As far as dropping off the truck and such, it was easy and definitely no hassle which was nice.
Joseph NettI always use this location to rent U Hauls. Friendly, trucks are clean and ready to go , never had an issue. Highly recommend this location !
Tina JamesThe rep was very professional and a great location.
Paula RobinsonAbsolutely great!! Answered all questions and everything!! A good location to go to for a peace of mind experience!!! Thank you Bill!!!
Nicole HarrisVery enjoyable, professional experience!
Christopher ColegateNA
Stacey CassService was outstanding.
Lyndon BrowneOther than me not being able to find the location using Google Maps. I recommend this location. The lady was very nice and helpful. The U-Haul was clean and ready to go.
Christina CreightonNothing that I can think of. The representative was very nice and accommodating. I him what I needed to accomplish and he set me right up good. Thanks!!! Jason L.
jason lovleyDriveway was in bad shape with large potholes. Otherwise a good experience.
NEAL SCHMIDTGreat customer service and very easy to work with. Even opened up early to get me on the road faster. Will use this place again.
Shawn StacyIt’s little off location but really quick & easy process.
Tika MongarEverything perfect and I meet a cool person in the office through all the process and good job.
Ibara DiaQuick and easy. Never had a problem. Will use again
Yolonda RogersNo contact with staff.
Naomi TaylorI would recommend if they cleaned the place up a little bit.
Michael ReddenThe customer service was excellent
Laura FernandezLocation completely ripped me off on the mileage. I traveled “maybe” a good 5 miles and that’s being generous. It was a very short distance. I drive a truck for a living so I’m well aware of what a mile traveled looks like. So I returned to the location and they said I went 17 miles! Complete ignorance at its finest. Please don’t waste your time at this location.
Julius JohnsonThe experience as a whole was terrible. I couldn’t get a hold of anyone on the phone or via your chat.
Nara ArnoldOther than having the wrong fuel level, all went well
Andrew NystromBlankets were not clean.
David StephensonMake a descent place and make it sure to have good inspection on all trucks to avoid problems on the road.
Bernadeth MajeskyExcellent service. Showed where I documented damages on trailer. He stated there is usually an X marking damages. That was not done prior to my picking up trailer.
Gregory BolandThere were 2 locations closer. This one was so out of the way and hidden I passed it twice.
Craig WilhiteNothing. This is a great location to rent a truck from. Trucks always seems to be in good condtion and ready to go.
linetta popeThe gentleman was very nice and helpful thank you for your service
Anthony HamptonWould not have found it without GPS. Seemed to be someone's yard. Uneven gravel surface. No response when called; and vmail indicated busy with customers. But when I arrived it was obvious that I was the only customer. But owner greeted me and unhitched the trailer. No issues.
James CarragherVery friendly and helpful
Dana CharetteI dropped off the trailer on the day expected but they closed the offices early. The property is someone’s house that has a office connected to it. Multiple cars drove through the lot and didn’t assist me. As I calling the U-haul number a third car arrives without trying to assist as well but I stop them to make them help me. I ask what I am to do with the trailer and was told to leave it where I had it. This was still before the closing hours of business. Then I was notified that I dropped the trailer late and it wasn’t. I won’t be using this drop off site ever again
Shyra WilsonI requested moving blankets and furniture dolly. Neither were provided at the pickup location. I had to drive to another site to get blankets, of which there were not as many available as needed.
Dennis PersingerFriendly, helpful guy. Very knowledgeable. He made it an easy experience
LINDA MASTI have used this location for years and it is the same guy that helps me every time. Funny because this location at first does not show up on the U-Haul site maybe because it is in a secluded section so I always have to actually put in the address for it to come up. Guess that might be best so that he doesn't sell out - lol Either way great guy, great customer service, clean equipment and just an overall A+ experience
Tisha CooleyEasy to deal with quick in and out
Dennis ReedNothing, I'm glad I found this location and will definitely use them and let my friends know about them.
Kevin Nicholswanted to keep the rental for extra days but was not allowed to
Rahim Faqirithe truck was extremely dirty, had 175,000 miles on it, the engine misfired at idle and died. i was worried that it would make it the 9 miles i needed.
William FanningWish I had easier time contacting office about need to keep truck longer
Steve HerboldGood guy!!! Very flexible and professional!
LUIS RIVERANice guy, driveway was a little rough from the rain we’ve had, but that’s no ones fault. Close to home, easy to pick up and go.
margaret FrankWhile the location was not very inviting the personnel was extremely friendly and helpful with my check in.
Kimberly ParkerThe try bigger sign . I was looking for a uhaul store and didn’t know Uhaul contracted home owners and wasn’t looking for a house.
Felicia ThamesI had to wait around 15 minutes to return the truck...I kept yelling for someone to respond to assist me, but nobody answered until another customer came in and was able to get the attention of one of the worker's who was mowing. On top of that, I got charged for 2 gallons of gas, yet I only drove 10 miles!! Apparently a 1/4 loaded 10' truck gets 5 miles to the gallon?! A fully loaded truck must get 1 mile/gallon of gas! I won't go back to this location.
David HenryMake masks optional.
Barry CaldwellGreat
TIRAS FOSTER