Customer Reviews for Eder Rental
(U-Haul Neighborhood Dealer)

643 comentarios

11980 Hamilton Ave   Mount Healthy, OH 45231
(& Kemper Rd)

(513) 742-5611

Horario

  • Mon–Sat
    9 a. m. - 6 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(513) 742-5611

11980 Hamilton Ave
Mount Healthy, OH 45231
(& Kemper Rd)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 6 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Davis C. 
Clasificación:
5.0

The customer service was excellent

Laura F. 
Clasificación:
1.0

Location completely ripped me off on the mileage. I traveled “maybe” a good 5 miles and that's being generous. It was a very short distance. I drive a truck for a living so I'm well aware of what a mile traveled looks like. So I returned to the location and they said I went 17 miles! Complete ignorance at its finest. Please don't waste your time at this location.

Julius J. 
Clasificación:
1.0

The experience as a whole was terrible. I couldn't get a hold of anyone on the phone or via your chat.

Nara A. 
Clasificación:
5.0

Other than having the wrong fuel level, all went well

Andrew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
3.0

Blankets were not clean.

David S. 
Clasificación:
1.0

Make a descent place and make it sure to have good inspection on all trucks to avoid problems on the road.

Bernadeth M. 
Clasificación:
5.0

Excellent service. Showed where I documented damages on trailer. He stated there is usually an X marking damages. That was not done prior to my picking up trailer.

Gregory B. 
Clasificación:
1.0

El cliente no dejó un comentario.

debbie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mackenzie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
3.0

There were 2 locations closer. This one was so out of the way and hidden I passed it twice.

Craig W. 
Clasificación:
5.0

Nothing. This is a great location to rent a truck from. Trucks always seems to be in good condtion and ready to go.

linetta P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold S. 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa E. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
5.0

The gentleman was very nice and helpful thank you for your service

Anthony H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tarra P. 
Clasificación:
3.0

Would not have found it without GPS. Seemed to be someone's yard. Uneven gravel surface. No response when called; and vmail indicated busy with customers. But when I arrived it was obvious that I was the only customer. But owner greeted me and unhitched the trailer. No issues.

James C. 
Clasificación:
5.0

Very friendly and helpful

Dana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANTEZ C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicity G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
1.0

I dropped off the trailer on the day expected but they closed the offices early. The property is someone's house that has a office connected to it. Multiple cars drove through the lot and didn't assist me. As I calling the U-haul number a third car arrives without trying to assist as well but I stop them to make them help me. I ask what I am to do with the trailer and was told to leave it where I had it. This was still before the closing hours of business. Then I was notified that I dropped the trailer late and it wasn't. I won't be using this drop off site ever again

Shyra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMOLAYO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY V. 
Clasificación:
3.0

I requested moving blankets and furniture dolly. Neither were provided at the pickup location. I had to drive to another site to get blankets, of which there were not as many available as needed.

Dennis P. 
Clasificación:
5.0

Friendly, helpful guy. Very knowledgeable. He made it an easy experience

LINDA M. 
Clasificación:
5.0

I have used this location for years and it is the same guy that helps me every time. Funny because this location at first does not show up on the U-Haul site maybe because it is in a secluded section so I always have to actually put in the address for it to come up. Guess that might be best so that he doesn't sell out - lol Either way great guy, great customer service, clean equipment and just an overall A+ experience

Tisha C. 
Clasificación:
5.0

Easy to deal with quick in and out

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison B. 
Clasificación:
5.0

Nothing, I'm glad I found this location and will definitely use them and let my friends know about them.

Kevin N. 
Clasificación:
3.0

wanted to keep the rental for extra days but was not allowed to

Rahim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane P. 
Clasificación:
2.0

the truck was extremely dirty, had 175,000 miles on it, the engine misfired at idle and died. i was worried that it would make it the 9 miles i needed.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

don W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sara S. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA W. 
Clasificación:
4.0

Wish I had easier time contacting office about need to keep truck longer

Steve H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin H. 
Clasificación:
5.0

Good guy!!! Very flexible and professional!

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Prem T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Y. 
Clasificación:
5.0

Nice guy, driveway was a little rough from the rain we've had, but that's no ones fault. Close to home, easy to pick up and go.

margaret F. 
Clasificación:
5.0

While the location was not very inviting the personnel was extremely friendly and helpful with my check in.

Kimberly P. 
Clasificación:
3.0

The try bigger sign . I was looking for a uhaul store and didn't know Uhaul contracted home owners and wasn't looking for a house.

Felicia T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keary J. 
Clasificación:
3.0

I had to wait around 15 minutes to return the truck...I kept yelling for someone to respond to assist me, but nobody answered until another customer came in and was able to get the attention of one of the worker's who was mowing. On top of that, I got charged for 2 gallons of gas, yet I only drove 10 miles!! Apparently a 1/4 loaded 10' truck gets 5 miles to the gallon?! A fully loaded truck must get 1 mile/gallon of gas! I won't go back to this location.

David H. 
Clasificación:
5.0

Make masks optional.

Barry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia Y. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

Great

TIRAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

erron N. 
Clasificación:
1.0

Better customer service and fair transaction. Guy at that location charged me for extra 40 miles due to error he made for initial reading in the van. I had screenshots of initial van mileage but he didn't accept that one. He is doing fraud.

kamal A. 
Clasificación:
3.0

The check/customer service was effortless. The location is lousy. access was broken concrete, gravel and dirt. The site appears to be a junk yard, of sorts. Very messy. Pulling out in my car was challenging. I can imagine even more so when you are trying to pull out in a rental truck. Customer service was great!

RICHARD C. 
Clasificación:
5.0

easy drop off..good service and friendly

JEFFRIN G. 
Clasificación:
5.0

Continue great customer service.

Kevin H. 
Clasificación:
4.0

Tried to do after hours drop off, Was unable to show my location after several attempts and following your instructions. My son in law also tried and was also unable to show location

william F. 
Clasificación:
4.0

Clean off excessive snow.

Marvin P. 
Clasificación:
5.0

Excellent customer service and experience.

Kimberly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james P. 
Clasificación:
5.0

The customer service I received was exceptional.

Clauzell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

chuck M. 
Clasificación:
4.0

Set it up online and confirm reservation first and verify everything.

Kerry S. 
Clasificación:
5.0

looks good 👍

Ram M. 
Clasificación:
5.0

Keep supply of moving pads on hand.

Nick B. 
Clasificación:
5.0

The trailer I had could use some lubricant on the sliding door, it is getting quite stiff.

Martin D. 
Clasificación:
5.0

No changes necessary!

Eddie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaimini P. 
Clasificación:
5.0

Very helpful attendant

Jonathan H. 
Clasificación:
5.0

Great guy

Damieko C. 
Clasificación:
3.0

dropped truck off after hours so no real interaction, I appreciated the ability to drop off the truck after we were finished so it wouldn't have to be on our street

Jeffrey S. 
Clasificación:
5.0

everything was great

Carisa G. 
Clasificación:
5.0

Great customer service!!!

Kandre K. 
Clasificación:
5.0

Nothing. Experience was great and easy. I would refer friends and family as well as use again. Thank you for all your help

Yolonda R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rachael F. 
Clasificación:
5.0

This location is the best. I have rented from here before and others. Never an issue. The others switched my location for pick up at the last minute, issues with trucks breaking down and attempting to charge me.

Jacques E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah S. 
Clasificación:
5.0

Everyone I have called the Hamilton U-Haul and Milford U-Haul have gone over the top with customer service. Everyone took the time I needed to walk me Carefully through every question I had! I appreciate everyone that helped me. I wish I had everyone's name so I could thank them.

patty O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher L. 
Clasificación:
4.0

The owner was great! Very attentive to my needs and very knowledgeable of his equipment. Very friendly as well. I will definitely go back!

Ed C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary J. 
No se han enviado comentarios para esta ubicación.

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