Ordered Furnoture Dolly wasn't in truck This is U haul in general not just those location, As many times as I've used U Haul is as many times as there have been m8stakes. It Is NEVER perfectFrank R.
Customer Reviews for Econosave Automobile Leasing & Rentals
(Distribuidor de U-Haul del vecindario)
Plaistow, NH 03865
(In building out in front of Planet Fitness)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 1 p. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Has issues with app getting vehicle and returning. Customer service was excellent on the phone.Steven T.
Location had hours of 1-5 but there was no one there during those hours to help get the truck. Website should say only way to pickup is via mobile device.Nicholas L.
It seemed like the mobile pickup and dropoff worked well once I borrowed someone's phone that was a 2021 model. My phone was a 2019 model (Apple SE), and it struggled to use the in app pictures that were required.Justin B.
El cliente no dejó un comentario.Russell P.
This location was not an official U-Haul stop and we had to go there because our reservation was transferred after having no equipment at our original stop. When we go there we were told that we can just take the equipment if we could hook up the trailer. No one updated our reservation and some U-Haul personnel followed up with us after to create a new contract. Overall this location seemed unorganized and a bit unsure as to how they were going to finish up the task.Katherine S.
El cliente no dejó un comentario.savio S.
6/16/21 Plaistow location had no signage for business from road. Finally found it an office building with multiple businesses. The room was like walking in a small foul smelling closet and very unprofessional. The return service did not accommodate using a phone number. Not everyone uses online or has a smartphone to text.. What happened to telephone customer service ??? When I called to talk to someone about truck that was returned three hours after I rented it and because I could not use the online/texting Uhaul Share to do the return. I called and was told I had to talk to the Plaistow location and person that answered told me the employee at the Plaistow location was now on vacation and nothing he could do. Really?! Never mind make sure you get gas you used before returning. I was charged$19.00 for quarter tank. Will never ever rent from Uhaul again. First and last time I will use this business. Consumer Beware!NORMA G.
El cliente no dejó un comentario.Brad G.
We appreciated the customer service. The man who assisted us with dropping off the uHaul when we were one using it, was helpful, nice and patient and professional. ¡Gracias!AMANDA G.
I thought it was crude because I had never experienced it. Now I know how it works and can work it better. You're only a newby once. I just don't need any more surprises.david S.
This was the second drop off location given to me because the first location didn't exist. This location was hard to locate because the only sign indicating it was a drop off is the size of a stop sign set back off the road behind buildings. There were no envelopes or forms available to fill out at the location. Snow was piled high around the drop box and was not easy to access. There were no personnel there to help.CHANDLER F.
It was impossible for pickup and drop off through the app I wasted 2 1/2 hours on the phone trying to pickup and drop off.Cheryl P.
El cliente no dejó un comentario.Karen F.
I did not like having the 2 wheel dolly and blankets in the back of the truck. They got in the way and I already had them.Ken W.
Cesar is awesome, very responsive and helpful.sussie F.
El cliente no dejó un comentario.Peter E.
The trailer was not hooked up to my car correctly and came off my hitch while driving on the highway at 55 mph.Gregory H.
A lot of confusion on which truck I was getting and pickup location changed at the last minute.Bob B.
El cliente no dejó un comentario.Russ L.
El cliente no dejó un comentario.David A.
The online check in process took quite a while. I realize it was a weekend but it cut into my 4 hour rental time by nearly an hour.Steven O.
I don't see the need for any changeJohn T.
El cliente no dejó un comentario.Timothy K.
I picked up the truck with 1/4 tank so I returned the truck with the fuel gauge just over 1/4 tank, maybe the needle touching 1/4 tank but on the + side of it. Then I get billed an extra $52 for â€˜fuel service' and their â€œgraphâ€ showing that I left it with less than 1/8 tank. Complete BS lie!! I should have taken a picture of the fuel gauge before I left but shame on me, lesson learned. I would not use the Plaistow location again.Richard H.
Could use a sign at store front. It was difficult to find office location without a store sign. None was visible from the street.Ken T.
I reserved 6 pads and 1 appliance dolly, and picked up the truck after hours which was convenient. There were 12 pads and 0 appliance dollies in the truck and had to drive to Lawrence to straighten it out...booChad P.