Comentarios de los clientes para Easy Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Easy Self Storage

Clasificación general:

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NATASHA H.
Clasificación:

El cliente no dejó un comentario.

DURRELL B.
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El cliente no dejó un comentario.

William S.
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The truck can interior was very dirty. The windshield was so dirty on the inside we could barely see out at night due to glare from other car headlights.

Robert L.
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El cliente no dejó un comentario.

adam K.
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El cliente no dejó un comentario.

Raymond C.
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I was very impressed with the professionalism and cleanliness of this facility's operation. Vastly better than most locations in the area!

JACQUELINE H.
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I was very upset when receiving my final invoice. My $19.99 van rental became $79.00 because I was one mile over the 100 mile limit although the van was used for five hours. This was not explained to me during the rental process. When contracting U-Haul

denise R.
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El cliente no dejó un comentario.

CISCELY R.
Clasificación:

Truck has roaches. Customer service was poor. I changed my reservation only to get there and not have the size truck I reserved. Which they should have told me before I came. Also unhelpful with letting me know which location had the size truck I needed. AND THEY WERE NOT WEARING GOVERNMENT MANDATED MASKS.

Kenneth P.
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El cliente no dejó un comentario.

Arceny D.
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Reservation made online for 10am pickup. Got to location on time but system down and ended having to wait an hour before we left with truck. Dennis (employee) clearly hated his job and was severely lacking customer service skills. Wanted to drop off truck at another location but was told I could not (was NOT notified this online). Just a frustrating experience. Not to mention, 2 weeks prior, my sister rented a truck from same location to get there and be told her truck hadn't arrived yet and was sent to 2 other locations before finally getting a truck. Terrible customer service all around.

Eric G.
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Had to clean my own truck. Shouldn't have to do that, especially during this COVID-19 crisis.

JOSE D.
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El cliente no dejó un comentario.

Eric R.
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Truck was not maintained and one of tires blew out on me while I was driving.i was so shaken up my trip was delayed because I had to drive 15mph the tires on the other side had nails in them it was horrible

tatiana J.
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El cliente no dejó un comentario.

peter N.
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El cliente no dejó un comentario.

Tina N.
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El cliente no dejó un comentario.

Renee H.
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Everything good. Customer service was excellent.

Flint K.
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Great on the phone. Great ahead of time check in. Great service and rental.

James P.
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The truck swayed all over the place and I told the attendant at the location and he didnt seem to care. It took me two trips to move some cabinets I bought because I was afraid to load the truck too much and he wouldnt give me a break on the mileage!! Bad business. wont rent from you again and will not recommend!! I will also put a review on yelp.

Amah E.
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El cliente no dejó un comentario.

DAVID R.
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Change nothing! Bob was so polite and helpful. I will be using your services in the near future.

Eric R.
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Tire light was on. They said it had a bad sensor. The cab was a little bit dirty. After touching the steering wheel my hand smelled like poop. They should clean the steering wheels.

RAUL R.
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Excellent customer service!

Miles H.
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No recommendations for any improvement at this time.

Kenneth S.
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El cliente no dejó un comentario.

Pablo A.
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We are the best guys

Jose O P.
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Very good customer service. Does not need to improve.

Teresa T.
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the rental process was easy check in and check out.

luis D.
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Self verification is very difficult. Besides having no cell signal, it requires too many open features/access to phone, would not work with DuckDuckGo browser or any secure browser had to reactivate the insecure data collecting Chrome browser and had to keep going outside facility and back to get phone signal. Do NOT recommend self verification to anyone until process is fixed. Needs to be less data intensive, less data collection on private phones, and should layout steps in one screen and allow process to be completed at home.

Kristi D.
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Did an awful job. Threw all my stuff in the Uhaul and made it worse for me to unload. Next move I'll rent a truck from Enterprise and do it myself. Horrible job!

Rami T.
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El cliente no dejó un comentario.

dianne P.
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This was the best U-Haul experience I have ever had. I have had many opportunities to use U-Haul.

Franchesca G.
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Excellent customer service! Easy process.

Donovan B.
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Customer Service was poor. Every other U Hal Location that I have gone to a walk around the track with me and go over my concerns they were sitting at their desks And I didn't feel that I was a priority.

amanda S.
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Everyone was pleasant. A very symboled sign in and out process. We plan to use you again in the near future.

Christian M.
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El cliente no dejó un comentario.

Mollie S.
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The A/C was not working in the truck and I was overcharged yet again.

mark W.
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The transaction was very smooth but with Covid 19 the truck was very obvious it has not been clean. The steering wheel was sticky, know for the air settles no broken, and the display for miles was replaced with “ tires sensory system”. Overall did the job.

phyllis S.
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El cliente no dejó un comentario.

David W.
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Only issue I arrived at the store at 5:55 PM but store was all ready closed. They indicated they were open to 6PM. OTherwise, great serivice and convenient location

Sherene M.
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El cliente no dejó un comentario.

Barry L.
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El cliente no dejó un comentario.

Michael G.
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The associate was very helpful and efficient. I've been to a few locations and this is the best!

Hassan A.
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El cliente no dejó un comentario.

William S.
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nice location.

Justin P.
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El cliente no dejó un comentario.

angel G.
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El cliente no dejó un comentario.

joel R.
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El cliente no dejó un comentario.

Scott C.
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Very helpful customer service and easy to Deal with...I will rent again from them when needed.

Juan B.
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Excellent establishment

Robert H.
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Every thing about rental was great... till I get hit with an extra $20 charge for return after location closed. Was never informed of the extra charge

Howard S.
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El cliente no dejó un comentario.

Solange S.
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El cliente no dejó un comentario.

Juan A B.
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Excellent service and staff

ernest W.
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The people at the location were great and saved the day. Nothing to do with the location. The person at the 800 number that made the reservation was brain dead. I said I was moving a 2-3 bedroom home and wanted a 26 foot moving van she told me there was only 20 foot moving vans available so I agreed to that. When I got there to pick up my 20 foot moving van she had reserved a 20 foot cargo van (like a large passenger van.). she made 2 reservations for help one to load and one to unload with the same people which caused problems for me the helper company and the moving.com. Nothing she did was correct. The 800 number people should have some idea of what size vehicle it takes to move what type of housing.

Keith T.
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The staff was quick and efficient and made the rental process clear and easy.

Juan R.
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El cliente no dejó un comentario.

John F.
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El cliente no dejó un comentario.

Olivia M.
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El cliente no dejó un comentario.

rosalie J.
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The gentleman that was working with my grandmother was not very friendly actually made you feel unwelcomed and then did not explain the return process to her so we got charged fees I've worked in customer service for over 14 years and that was by far my worst experience.

WAYNE L.
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El cliente no dejó un comentario.

Richard S.
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Excellent Service

Sylvia H.
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El cliente no dejó un comentario.

Stephen N.
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El cliente no dejó un comentario.

Jeffrey T.
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El cliente no dejó un comentario.

kepler A.
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Make sure your staff members are honest.

Tim S.
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El cliente no dejó un comentario.

Jose L.
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Very nice personal

Gianna S.
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El cliente no dejó un comentario.

rolando I.
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All was good

Diana B.
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El cliente no dejó un comentario.

Emmanuella L.
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El cliente no dejó un comentario.

Jose L.
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Very Nice Personal

jerry R.
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El cliente no dejó un comentario.

Christine M.
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El cliente no dejó un comentario.

Michael T.
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Nothing, you guys are great! Keep up the good work!

vanessa C.
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El cliente no dejó un comentario.

Cory L.
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The 2 guys I was in contact with were the best. I was the 2nd distributor in palm bch county to rent JARTRAN trucks back in the late 70's.(James a Ryder transportation), same owner of Ryder trucks so I know what I speak..your false advertising on the size if 15' truck is ridiculous! Your so called 15' measures 10 feet! I dont want to hear about that stupid little nook over cab, as you count that in the 15' length..what a con, lie, & false advertising..corporate is the only reason I didn't rate the location the best possible, guys were great, corporate sucks..

james T.
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El cliente no dejó un comentario.

gerald V.
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El cliente no dejó un comentario.

ralph S.
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Renting made easy. Great staff.

Mynoush E.
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Place is super clean. The trucks are clean and updated.

Earl S.
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Nothing everything went smooth

ENRIQUE S.
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Really nothing at time great job

Miguel D.
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El cliente no dejó un comentario.

Frank C.
Clasificación:

There is no advantage to do the check in on-line, scan my drivers license and enter credit card information, if when one goes to pickup the truck, has to go the same process again. Just FYI.

Donna S.
Clasificación:

El cliente no dejó un comentario.

Joe F. | Reservation |
Clasificación:

Very good service. I like the secure gates and convenient walking distance to lots of restaurants and stores when I'm there.

Caitlin R. | Reservation |
Clasificación:

Very friendly staff and easy process !

DIANE N. | Reservation |
Clasificación:

The best storage facility in palm beach county.

LAURA L.
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Be sure contract is signed by both parties Inspect condition of truck and note damage Explain payment of tolls on Fl Turnpike

Frank P.
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Still have not heard back from the center about my final bill, I guess I will have to call them today.

Melissa W.
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El cliente no dejó un comentario.

pauline R.
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El cliente no dejó un comentario.

Jean L.
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El cliente no dejó un comentario.

Rebecca S.
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Store was very clean. Staff was extremely friendly and helpful. Will definitely recommend this location to everyone!

Lawenda B. | Reservation |
Clasificación:

Quick and easy process

Judith K.
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I have rented from other places and this is one of the best places.

Tony G.
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El cliente no dejó un comentario.

Ronald C.
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El cliente no dejó un comentario.

leo G.
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El cliente no dejó un comentario.

Christopher C.
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truck ran fine with no surprises, pick up and drop off was very simple

Ellisia C. | Reservation |
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Smooth process from beginning to end. No complaints here.

steven p. | Reservation |
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Customer service was wonderful!

Michael D.
Clasificación:

Not much..

Edgar R. | Reservation |
Clasificación:

Very clean and easy access.

darlene r. | Reservation |
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Loved they looked out for us!!!!

KEVIN B. | Overall Experience |
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Staff was extremely helpful

Chloe V. | Reservation |
Clasificación:

Great customer service

celso d. | Overall Experience |
Clasificación:

Everthing ali right

PERRY S. | Overall Experience |
Clasificación:

I loved this place and the people that worked there..My problem was it was to far away from my house and that's not their faults

Robert H. | Reservation |
Clasificación:

True story

TROY C. | Overall Experience |
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Paul and Zack were great!! They were very professional and helpful at all times. I truly couldn't have asked for any better service!! I would recommend your services to anyone!

AMY C. | Overall Experience |
Clasificación:

A+ Fantastic customer service! The ease and convenience of hours of operation made the storage process hassle free. Thank you!

KATHERINE M. | Overall Experience |
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Staff friendly and accomadating. Always clean and secure. Thank you

AUDREANER M. | First Impressions |
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The process was really quick.

ROBERT R. | First Impressions |
Clasificación:

Very professional, courteous, and clean. Prices are very reasonable

JONATHAN R. | First Impressions |
Clasificación:

Excellent, prompt, and fair.

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