Comentarios de los clientes para Eastside Collision

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Eastside Collision

Clasificación general:

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Paul H.
Clasificación:

Have more supplies available. I was unable to get a dolly, blankets or plastic wrap at this location so I had to call and take it off my order.

PERRY S.
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El cliente no dejó un comentario.

Javan G.
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Although, I didn't get the U-haul i reserved at my scheduled time, the gentlemen who worked there made me feel comfortable and compensated me for the time I had to make up due to the late drop off from the prior user.

Edwin H.
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I felt unsafe for the whole rental . The brakes were bad , like really bad that when pushing the brake , smoke would come from tires. Turning the steering wheel was also a nightmare, I felt like something was going to fall apart because everytime it had a very loud squealing noise. Windshield wipers did not work good , only smeared and made worse . Had to say a prayer that it didn't rain for long.

christopher P.
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El cliente no dejó un comentario.

Devon S.
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El cliente no dejó un comentario.

Yolanda F.
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El cliente no dejó un comentario.

ASHTON C.
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El cliente no dejó un comentario.

GREGORY H.
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Roger the owner was very helpfull. He walked the entire truck and made sure i understood how to use it. He made me feel comfortable driving such a big truck. He went above and beyond and i appreciated it.

Briana W.
Clasificación:

The lady was nice but she was 15 minutes late getting there because she had to cover for the person who was originally supposed to work. It was one hurdle after another as the woman wasn't completely comfortable with the system. She was very nice but it was an annoying and frustrating situation to start off moving day.

Donnas L.
Clasificación:

If a pickup location changes, send a text message or email indicating the change so your customers are not driving all over the city trying to locate their reservation

Finest H.
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This was the worst experience ever. I wouldn't recommend my worst enemy to use Uhaul. I've never dealt with a company like this

Chanell O.
Clasificación:

Phoney charges

demetria M.
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El cliente no dejó un comentario.

SHAWN R.
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The gentleman did a great job explaining everything - after a rough morning, I appreciated his thoroughness.

michael G.
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El cliente no dejó un comentario.

Antresa L.
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Be more knowledge, organized and on time.

LONNIE B.
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El cliente no dejó un comentario.

JUAN L.
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They were very thorough and professional. Good site

Sean A.
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The agent at this location was very unprofessional. The store was not open on time and he was very unfriendly. The registration took a long time; almost 30 minutes. He also argued that I had not returned the truck with enough fuel even after I went and put more in after returning the truck. I put in 4 gallons after traveling less than 30 miles. At least the truck was clean.

Angel W.
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El cliente no dejó un comentario.

CARRIE P.
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This company is very unprofessional and dishonest. I will never pick up rental from this location again.

BARI J.
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Provider needs to make all connections, like auto carrier to hitch, without the customer having to ask. Customers often haven't done that before. In short, we need good SERVICE!

Alexis C.
Clasificación:

The place where we rented our trailer from was the worst. Very incompetent and tried to charge me for something I didn't want. Took me telling him to cancel my rental three times for him to get it right. The only reason we rented from this location is because no one else had a trailer in a reasonable distance to me. Needless to say it took an hour and a half for something that normally takes around 20 mins.

THOMAS G.
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It very good

Rasheen B.
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The staff was excellent. This was my first experience with both Uhaul and Eastside Collision, and it was great!!

LAWANDA E.
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El cliente no dejó un comentario.

mirna B.
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El cliente no dejó un comentario.

NICK P.
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The service time was really slow and I didn't feel a sense of welcoming there!

sabrina M.
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It took one hour to get the truck after we got there the clerk didn't know how to work the computer then when i left and stopped at the first stop sign cans rolled out from under the driver seat under my feet and it was beer cans natural light to be exact. Very disappointed worst experience ever with u-haul.

CLINTON W.
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It was a few ants in the cab and in the back but besides that i was pleasantly surprised how great the service was. Thank you!!!

STEPHEN B.
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It was a horrible location to pick up equipment. The facility was nasty. There junk cars everywhere. It was not clean at all. Location was less tha desirable. Customer service was horrible. When I called to confirm reservation the person who I spoke with was talking to several people while I was talking to him. When I arrived to pick up truck it appeared the owner was in back taking a nap. He did not come out of his back office to process my paper work until I had to sign. I had to say my personal info aloud. Which was very uncomfortable and inappropriate. To be honest my over all experience with you haul was poor. My pick up location was changed the day before, drop of location was changed twice with little notice. I was informed of the second drop location change because I called to express my concern about the first change and to have additional miles. I have serious reservations about continuing to rent equipment from uhaul.

Kendra W.
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El cliente no dejó un comentario.

jazmine M.
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El cliente no dejó un comentario.

ANDREA E.
Clasificación:

El cliente no dejó un comentario.

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