Comentarios del cliente para Eastgate Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Eastgate Mini Storage

Grado total:

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Joan W. en

Grado:

The woman at this location was great. And the location was very convenient for me. My only thought is that the footage listed for the truck, in my opinion, is not really the footage I had available to me. I assumed the Mom's Attic space was a bonus, not part of the length of the truck. I feel I was missing several square feet of load space. A few month's ago I helped a friend move. She got a fifteen foot truck that was truly a full fifteen feet of load space. In the future, I will consider that company first, I'm sorry to say. It might be a real drawing card to change the length of the trucks and advertise Mom's Attic as free extra space. My other thought is that when I went to drop off my key into the box and needed to state the time, I was expecting to go to the site, select return truck option, and just enter the contract number and it would be all done. I did not want to set up an account and all that stuff.

Pamela M. en

Grado:

Inspect your vehicles, before we left for 2-1/2 trip, had to have tire replaced...half way through , stopped for gas and the hose was not connected to gas tank...wouldn't make it to destination, so truck had to be towed remaining hour and a half...panic attack and much stress and hours later we finally got it unloaded.

William M. en

Grado:

The process was smooth and seamless. The truck was in good condition and the few cosmetic issues were already marked so I didn't have to worry about them. I will be back!

Chris T. en

Grado:

Very nice people to deal with!

Cory C. en

Grado:

El cliente no dejó un comentario.

Kiran K. en

Grado:

El cliente no dejó un comentario.

becky S. en

Grado:

She was GREAT to work with our schedule which made our moving experience much easier. We will recommend you and give you a five-star review. Thank you!

Brandon L. en

Grado:

Little hard to find but helpful and easy to work with.

Jim N. en

Grado:

The overall experience was very good and U-Haul has made the process of reservation, pick-up, drop off, and billing very good. The only thing that I would criticize, and it is a big one and greatly effected my rating, is that the telephone is not answered at this location during business hours which makes it frustrating. The attendant Casey was very helpful when dealing with her in person.

Gregory C. en

Grado:

El cliente no dejó un comentario.

Jeremiah M. en

Grado:

I tried to pickup the truck but it had snowed and I couldn't get the truck out of the spot. I took another truck and let the UHaul 800# know but no one contacted me from the location even though I left a message for them. I would think that would be a good idea in the future..

Jonni D. en

Grado:

El cliente no dejó un comentario.

Anna L. en

Grado:

This isn’t the location, this is about uhaul in general. You only gave me a 142 miles to move with, however the distance of my trip was 182 miles. You don’t even give enough miles when renting the truck. That’s ridiculous. I? shouldn’t have to go over miles by going from point A to point B, that’s the WHOLE REASON I? rented a truck. I? guess I? could have stopped at 142 miles and said “sorry guys this is all uhaul gave me to move with!!!” That doesn’t make any sense!!

Kristopher S. en

Grado:

El cliente no dejó un comentario.