Comentarios del cliente para Eastern Iowa Trailers and Auto Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Eastern Iowa Trailers and Auto Repair

Grado total:

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Jerome V. en

Grado:

Good to know that uHaul is here

Jay M. en

Grado:

The 24/7 online process was impossible...thank goodness there was a person available to help.

Michael C. en

Grado:

The space was not suitable for my RV unit. It was too small and in a precarious placement. I did not utilize the space.

JEFFREY g. en

Grado:

El cliente no dejó un comentario.

Brian E. en

Grado:

El cliente no dejó un comentario.

Allison N. en

Grado:

El cliente no dejó un comentario.

Burce r. en

Grado:

We dropped keys through door because no one was there

Doug H. en

Grado:

El cliente no dejó un comentario.

Justice L. en

Grado:

Maybe make mobile express check in easier to find the "my truck location" other than that it was another good experience with U-Haul!

Shane P. en

Grado:

Long wait time

BARBARA H. en

Grado:

Lori is always helpful, personable, and efficient.

Brian W. en

Grado:

The mileage allowed was inaccurate. Only drove from pickup location to my old home and to new home and finally to drop off location. Yet exceeded mileage allowed, something not right in your calculation. Pickup location didn’t have a full 2 dozen pads as were ordered and I was told I was to be credited for a dozen yet still see 2 dozen on this contract. Might have to consider the competition for any future moving needs.

Ryan M. en

Grado:

Equipment we reserved and paid for wasn’t available, so we made other arrangements to use other equipment and had to pick up from a different location. This was already making us drive 40 minutes out of our way and delay our move.On the way to pick up our truck there was a storm that made it hard to drive and traffic was bad. The woman working called 2-3 times telling us to hurry and said she was going to leave if we didn’t arrive soon.

brenda h. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

El cliente no dejó un comentario.

TOM M. en

Grado:

El cliente no dejó un comentario.

Tracy G. en

Grado:

Took us over 2 hours to rent our truck. Computer system was down so we couldn’t check in online. Said a 17’ truck was available but not via web check in. Person who works there wasn’t there sat morning (although the hours listed she was supposed to be there. ) when I called she told me there was nothing she could do to help me but to go to Iowa City and get one. I just drove from Iowa city and wasn’t paying mileage ...duh. We were on the phone for 2 hours trying to get help. The girl in Des Moines office was unaware they were not open, Tipton did not have a 17’ set up to rent via web. DM had to reissue a 20’ truck and help us thru the web site since it was not working. We were 2 hours behind on moving things. I swept it out and put a little gas in (there was barely 1/4 tank to begin with). But because we were 2 hours behind, it was raining and we had to move things in the rain. So yes, the back was wet. I did my best to clean it out. And whomever Bill from the Tipton office is needs to learn customer service. Told my sister she didn’t know what she was talking about, called my sister stupid and hung up on her.

Kari N. en

Grado:

El cliente no dejó un comentario.

Pam F. en

Grado:

Friendly and great service

Gail K. en

Grado:

Convenient, plus we got a truck that had less than 6,000 miles on it.

Jamie K. en

Grado:

They tried to make me pay more money

HARRIETT F. en

Grado:

El cliente no dejó un comentario.

steve k. en

Grado:

Drop off was quick and easy. How to drop vehicle off, all info stated on the entrance to the business. Drop box in the door as well. Was a good ride and no problems to slow us down. I will be back!!!

David L. en

Grado:

Easy and convenient location

john s. en

Grado:

Very helpful and pleasant staff. No complaints.

PHIL P. en

Grado:

El cliente no dejó un comentario.

Don B. en

Grado:

No complaint with the business where we picked up the trailer, other than it was 30 miles from where we had it reserved. Was reserved 1 mile from our home. Basically, if I want it, go get it. Did get a discount when I expressed my frustration.

Jilene B. en

Grado:

El cliente no dejó un comentario.

Jilene B. en

Grado:

El cliente no dejó un comentario.

Emmy A. en

Grado:

El cliente no dejó un comentario.

Kayleanne P. en

Grado:

El cliente no dejó un comentario.

shirley S. en

Grado:

You have charged my cc 3 times for the same service, please correct this as I have called and they told me it would be taken care of but it has not. Thank you for your help

Steve B. en

Grado:

I had to travel 70 miles round trip to pick up this 26' truck. This was the closest place, I was not compensated for my gas usage to pick up their equipment. I should have checked around first. Budget has nice trucks for less. If they don't have your size truck at their local, they will bring it to you. No extra charge!

Jilene B. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

it was efficient in getting the rental checked out. rental was not completely clean, and the hours were not the most accommodating. It is kind of in the middle of nowhere, but I am sure people in that area need rentals as well. the location didn't upset me as much as the fact that there were trailers sitting in the Quad Cities that would work exactly as well.

ZHU C. en

Grado:

Very large space. Clean