Excellent service and very nice personal who accommodate to customer's needFRANCISCOALBERTO R.
Customer Reviews for East York Coin Laundry
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
There is nothing you can do because you guys are good. You guys know how to do business i recomend any one to use youCATHERINE W.
El cliente no dejó un comentario.Vladislav J.
Please make sure bed of van is vacuumed out. Otherwise very very positive experience. The worker who helped me was extremely kind and efficient. Thanks for a great experience.ERINA S.
Excellent service by the employee at this location, he is to be commended!! Would rent from him any day, exceedingly pleasant!BRIGIDMARY H.
El cliente no dejó un comentario.MARCEL D.
El cliente no dejó un comentario.ROBERTD S.
Great value and excellent service. Thank you!Wendell S.
The agent at the counter was very courteous and helpful!CATHERINE F.
I have had terrible U-haul experiences, but East York Coin Laundry gave me a new and excellent experience; they know what they are doing.OLUYINKA I.
El cliente no dejó un comentario.ALEKSANDAR C.
El cliente no dejó un comentario.NATHALIE V.
I had one of the best experiences. The person who helped me was fantastic and deserves a lot of credit. Super friendly and helpful.Andreea V.
El cliente no dejó un comentario.FREDERICKC C.
They charged me for dolly which I never picked up and asked the clerk to cancel. It had both flat tires I think they should wipe clean and disinfect The equipment was very dirty. Also i was promised on time or else $50 I got the truck 20 mins lateGURSHARAN S.
El cliente no dejó un comentario.BERGE A.
App and website doesn't work properly . Had a crazy time being Able to actually loud a pic of fuel and travel distance . The only other inconvenience was only having the option of 1 location very much out of the way to get a 10 ft truck .. really ? 1 location that I had to waste 17 km to get to and from . In my opinion I should be refunded that total as it's unbelievable . The person o talked to on the phone was very snotty about it .MARINA D.
El cliente no dejó un comentario.Mahmood A.
I would claim complain please call meAbrar A.
Would definitely recommend this location! Overall an easy and professional experience with the staff. Very impressed!JOHND S.
The trolly requested was damaged by a prior user so I had to make do with a furniture dolly. Other than that great service!Emiel D.
the staff at site solved my problem, but the uhaul website was down and we had to do the contract by hand. uhaul has mixed up miles and kilometers and overcharged me, I want that fixed. otherwise the truck was fineJohn Adam G.
Price starts with20$ ends up 92. Not surewhy you promote falsly rent for $20Muhammad B.
El cliente no dejó un comentario.KEVINSOUSA L.
El cliente no dejó un comentario.JASMINE W.
Vans should be washed more frequently. Bird droppings all over the van and interior not very clean.John H.
This location was great. We were running late but they called to reconfirm that we were in fact coming and didn't just give our vehicle away, which would have been disastrous. They were friendly both upon picking up and dropping off the vehicle and also when I asked for a time extension which was unfortunately not possible.CHAD D.
El cliente no dejó un comentario.MINA M.
El cliente no dejó un comentario.CHRISTOPHERWILLA S.
El cliente no dejó un comentario.PAULM P.
El cliente no dejó un comentario.ZAHIDALIZULFIKAR M.
El cliente no dejó un comentario.Alireza J.
El cliente no dejó un comentario.CASSANDRA ANN HE W.
Great customer service, Mohsin went above and beyond helping us.DMITRIY P.
This location needs to get their act together, and fast. They've just started their Uhaul franchise so I understand that these are teething issues, but in terms of customer service, they have a lot to learn. First, I booked an appliance dolly along with my van, and when I showed up to collect the van, I was told that there was no dolly available. I asked if they could transfer my booking over to another location nearby, they said I would have to go over the entire process all over again, and was essentially on my own. Reluctantly, I picked up the van and manually hauled a 123 kg stove with help from some friends. When I returned the van, the fuel gauge was maybe 1 degree to the left of where it had been at the time of checkout (15/16tha of a tank - which the check-in attendant had claimed to be full at check in, until advised otherwise). For this (at the very most, a litre of fuel), the shop attendant now tried to charge me a fairly steep penalty. I rarely argue with service providers but given the ridiculousness of the situation, I stood my ground this time and got away with not having to pay the penalty. Overall, these guys would do well to recognize that treating their customers with a touch more respect and care beyond the artifices of a typical, rehearsed customer interaction would help them retain customers. I, for one, would never return to this location. I am giving them three stars merely out of sympathy for their rookie business and because I don't want them to suffer more in the hard times we all face already. For the service I received, half a star would have sufficed otherwise.ARNAB C.
El cliente no dejó un comentario.Armen T.
Very friendly stuff there. I think it's a new uhual spot in this neighborhood? Had a great experience for both picking up and dropping off. I would highly recommend this spot for uhual rental !Qiyuan L.
1) There was no drop off box for me to drop the keys off when binging back my vehicle 2) I got charged for gas - when I received the truck it was 5/8 full of gas and that was the way I returned it. I much much much prefer to be given the truck with a full tank of gas and that is the way I will return it. This way there is no disputes. 3) I asked for a dolly when I made my reservation. I did not find out until after I got back to my place that no dolly was put inside the truck. This made my life very difficult. Gary HogleGARY H.