Comentarios del cliente para East West Ventures LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East West Ventures LLC

Grado total:

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greg L. en

Grado:

This location is a very small U Haul operation and had only one employee and very little choice in U haul rentals..I was there much longer than I anticipated for a pick up. Thankfully they had the trailer I needed although I had to drive across Virginia Beach to get it from the U haul location closest to my home. I had to get it a day early as this location is not open on Sunday so I had to rent the trailer for a day longer than planned. Keep more inventory for weekends if possible.

Matt A. en

Grado:

I did an after hours drop

Allen S. en

Grado:

We were switched to a new location and pick-up time with about a14 hr notice. The new time was an hour later and would add time to our travels. When we arrived at our designated time, another renter jumped in front of us (even though we had a time) and with no reservation proceeded to try to rent w/ the lowest price possible. The attendant and the renter spent over 90 minutes haggling over drop off locations trying to get the lowest price possible. All while we were forced to wait with our 15 month old daughter getting cranky and in need of a diaper change. We were not even acknowledged by the attendant as if we did not exist. PLEASE DO NOT RENT FROM THIS LOCATION! TERRIBLE SERVICE!

James M. en

Grado:

great

Lawrence W. en

Grado:

El cliente no dejó un comentario.

Ken V. en

Grado:

Nice job setting up trailer for me.

Tacy S. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

While the facility was OK, its location was a bit confusing since it was in an office building, while the lot where the equipment was stored was in the back and not entirely apparent from the main road. The personnel were absolutely great!

Timothy S. en

Grado:

Nothing at this time.

Athanasios T. en

Grado:

When the car trailer is at a different location and the customer has to travel 12 miles each way to pick it up and return, the extra miles should be added to the permitted total miles.

David U. en

Grado:

El cliente no dejó un comentario.

Joseph T. en

Grado:

I am, overall, very pleased with U-Haul. At the Putnam Drive location thanks to Willow, Dominique, Tyvus, and Justin. In particular, Willow was who I worked with the most. She is very professional, knowledgeable and hard-charging. Justin was very helpful with a billing issue I had. They all represented the U-Haul brand well. At the Governors Drive location, thanks to Demetrius. He was extremely helpful and took time to instruct and assist me well. At the drop-off location, on Magic Hollow Blvd. in Virginia Beach, Urban (sp?) assisted me well too. Please make sure these U-Haul team-members know. I appreciate everyone's support. Take care! Joe (@ 757-377-5391). Peace!

Samuel C. en

Grado:

El cliente no dejó un comentario.

Craig S. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

El cliente no dejó un comentario.

Amaris B. en

Grado:

El cliente no dejó un comentario.

Jonathan E. en

Grado:

El cliente no dejó un comentario.

Susan L. en

Grado:

This was the best U Haul I ever dealt with. The van was immaculate. Pam was very friendly. She provided great customer service! I will always use this location from now on for local needs

Vista G. en

Grado:

El cliente no dejó un comentario.

Katherine C. en

Grado:

I really appreciated that this location had 24/7 drop off. That was very convenient. The building itself is not in good shape (exterior at least). It would be helpful to have signs up as to where to park your truck when you use the 24/7 drop off option. We just kind of guessed and hoped it wasn’t inconvenient.

Tonica B. en

Grado:

Scheduled for a Furniture dolly. Didn't receive one, and by the time it was caught the place closed. Wasn't charged for it though.

Aaron W. en

Grado:

Was scheduled to pick up the trailer at 9 am. The office personnel didn't show up till 905, and did not leave with the trailer till almost 920. The only thing that they did was help my line up my vehicle to tow to trailer. I had to attach my own trailer, lock the trailer to the trailer hitch, plug in the wiring harness and safety chains. The chains were slightly rusted indicating that no one had checked them in a while. Also the gentleman that was out there with me even committed that the chains were rusted, but never offered to see if there was a trailer that didn't have rusted chains. The lock for the hitch didn't stay locked the whole time and didn't find that out till I went to return the equipment and went to disconnect the trailer. I have rented trailer from uhaul sense I was 18 and owned my own business all the way through military movies and now. That was the worst experience I've had and hope that the next one goes better.

Bimal S. en

Grado:

Truck is in good condition and I have move completely smoothly. However, MI rate seems little high. May be it would be nice if you can lower MI rate to some extent. Over all, my experience with uhaul is very good. Thank you.

Kyle P. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

The representatives were kind, courteous, and helpful. There was an issue with Uhaul's intranet that delayed processing the rental, but they were able to work through it and get me on the road.

Chris H. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

El cliente no dejó un comentario.

Jeremy O. en

Grado:

El cliente no dejó un comentario.

Jonathan E. en

Grado:

El cliente no dejó un comentario.