Comentarios del cliente para East Wenatchee Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Wenatchee Mini Storage

Grado total:

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Ron K. en

Grado:

Jessica Slipher was Fantastic! Outstanding customer service and a real pleasure to work with.

Dane S. en

Grado:

El cliente no dejó un comentario.

TOM V. en

Grado:

El cliente no dejó un comentario.

Harold M. en

Grado:

Excellent customer service from the staff!!! Very friendly and helpful would recommend this place definitely.????

Christopher M. en

Grado:

tailor lift lack not high enough to fit one ton truck hitch. I had to find rock on site to shim enough to get it to connect to my receiver ball.

Brad A. en

Grado:

El cliente no dejó un comentario.

Lynn T. en

Grado:

I love the ability to book online and to see the equipment with the descriptions, so I know what to reserve. The East Wenatchee staff is so friendly and accommodating, the equipment always works, and it's easy to pick up and drop off. As a single woman, I am so grateful to have this ability to move my stuff using this UHaul location.Thanks!

Chelsea F. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

The staff is friendly and helpful.

Mike J. en

Grado:

El cliente no dejó un comentario.

Ralph J. en

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El cliente no dejó un comentario.

ROGER T. en

Grado:

El cliente no dejó un comentario.

Stephen T. en

Grado:

Well run office and excellent customer service.

Raymond S. en

Grado:

I am so sorry to have to deal with the Customer Service at the U-Haul Ctr...there have been times that the Ctr would Cnc or change my reservation and leave me hanging with no truck....the people at East Wenatchee Mini Storage always come thru for me, as for U-Haul Ctr, if there was another truck rental company available, I would use them on a heartbeat!!

Nolan C. en

Grado:

Great experience start to finish. I wouldn't change or improve anything.

Douglas L. en

Grado:

The location was okay and trailer was great but the operator who connected the trailer to my pickup did not tighten or even touch the 'screw down' on the trailer to the ball. The trailer came disconnected from my pickup at 50 miles per hour and was a terrifying experience. I did call for roadside assistance but a man stopped to help reconnect.

Marion P. en

Grado:

Outstanding customer service!

Craig E. en

Grado:

This location is THE Uhaul place to go in the Wenatchee Valley. Professional, courteous, efficient, clean, etc.

Juan F. en

Grado:

El cliente no dejó un comentario.

Tyler B. en

Grado:

Staff mentioned someone slept in my truck before I rented. Upon releasing ramp I noticed a foul smell on my hand from fabric handle. I can describe the smell as human feces. Inside of truck reaked. So no my furniture and beds need special washing. Pretty sure there is doo doo microbes on all my stuff. Was granted a $10 foul smell credit. I’m calling Chelan Douglas county health. They half cleaned a health hazard and gave me the keys. 5-star Thanks, Tyler Burns 509 668 0222

Mark J. en

Grado:

El cliente no dejó un comentario.

Mark J. en

Grado:

El cliente no dejó un comentario.

Greg Z. en

Grado:

Very poor app experience I lost 1.5 hours of my time trying to process the rental at the location.

Marty H. en

Grado:

El cliente no dejó un comentario.

Dan M. en

Grado:

El cliente no dejó un comentario.

Jack H. en

Grado:

The entire process was excellent. I always feel good about being in the office and feel good when I leave. This is the finest U-haul establishment I have ever dealt with. Very professional and never a problem.

JUSTIN M. en

Grado:

None

Bernard B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

The staff knew the equipment very well and estimated the milage the truck would get perfectly.

Suzanne A. en

Grado:

Pete was so knowledgeable and helpful! Thanks again!

Dan C. en

Grado:

El cliente no dejó un comentario.

Donald H. en

Grado:

El cliente no dejó un comentario.

Brad N. en

Grado:

El cliente no dejó un comentario.

KEVIN T. en

Grado:

El cliente no dejó un comentario.

Mark J. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

ANDREW G. en

Grado:

Great service! Good equipment!

Earl S. en

Grado:

They are doing great. Leave them alone.

Mark J. en

Grado:

El cliente no dejó un comentario.

Mark J. en

Grado:

El cliente no dejó un comentario.

Frank F. en

Grado:

Your website is terrible. Trailer was not at my picked location and I did not find out until I called about pick up. Do not schedule pick up locations until equipment is verified there and available

Mary J. en

Grado:

Please take trailers out of your fleet that have rim issues and are more that 30 years old. Rust was so bad on the first trailer that was brought out for us, it would have not survived the ride down I-15 for two days. I had to take issue and refuse it only to learn there were no other options available. If you make a reservation well in advance, there should be sufficient time to inspect the equipment and made road worthy. This trailer was very old. Thank goodness another customer showed up with a newer trailer and we took that. Not at all impressed with this level of service.

Andres B. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

El cliente no dejó un comentario.

Jamie K. en

Grado:

Very friendly staff and lots of good advice. I am a customer for life.

Mark J. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Great service! Professional but friendly!

Anton K. en

Grado:

This location closest for me but still quite far away. It would be great if you had 6x12 trailers at other locations closer to Leavenworth, WA

Douglas M. en

Grado:

Excellent customer service

Ronald S. en

Grado:

El cliente no dejó un comentario.

Frank L. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

Keep up the good work

Robert T. en

Grado:

El cliente no dejó un comentario.

Dave S. en

Grado:

El cliente no dejó un comentario.

Ken K. en

Grado:

I can't think of anything that could make it better. I would highly recommend this location. Very pleasant and professional.

Skyler R. en

Grado:

El cliente no dejó un comentario.

Delbert M. en

Grado:

OnLine rental “confirmation” did not match what was actually available....at ANOTHER location. I learned the location changed when I called to confirm. Pre Check Out is a waste of energy...

Mary S. en

Grado:

El cliente no dejó un comentario.

Andres B. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

tracey K. en

Grado:

Trailers were in good shape, the staff is well organized and polite

Wayne C. en

Grado:

El cliente no dejó un comentario.

Jack H. en

Grado:

One doesn't always remember what was said at the uhaul office but leaving and feeling good about the experience is unforgetable.

Christopher G. en

Grado:

Very helpful staff. Good equipment.

Cameron D. en

Grado:

El cliente no dejó un comentario.

Rick N. en

Grado:

El cliente no dejó un comentario.

BILL L. en

Grado:

The customer service person I dealt, went over and above to help me with my rental, what a great experience Thank you

judy W. en

Grado:

El cliente no dejó un comentario.

Eriberto N. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

El cliente no dejó un comentario.

Gordon B. en

Grado:

The people are always friendly and helpful

Mike C. en

Grado:

Much less hassle than I expected... pickup was quick and easy.

Jose P. en

Grado:

El cliente no dejó un comentario.

Derek E. en

Grado:

Always convenient and reasonable pricing.

Akash P. en

Grado:

El cliente no dejó un comentario.

Samuel D. en

Grado:

El cliente no dejó un comentario.

Cynthia V. en

Grado:

El cliente no dejó un comentario.

Kathleen M. en

Grado:

El cliente no dejó un comentario.

Aaron F. en

Grado:

Good convenient location. Very helpful and tentative staff. This is a great location for Uhaul and storage.

William C. en

Grado:

I rent from U-Haul regularly and this was the best facility and staff I’ve ever encountered I will use them exclusively and highly recommend

Corson C. en

Grado:

El cliente no dejó un comentario.

CRAIG R. en

Grado:

great service by two guys, one in office and another guy who helped us get hooked up to trailer, great job,

Kindall W. en

Grado:

This particular location sets the standard. The customer service is above and beyond. Pete and Jessica are absolutely wonderful.

Forrest C. en

Grado:

El cliente no dejó un comentario.

Gary P. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

El cliente no dejó un comentario.

Tawnya R. en

Grado:

El cliente no dejó un comentario.

GEORGE J. en

Grado:

Very helpful and personable staff.

Paula L. en

Grado:

The very beginning of my experience with you all was a night mare but when I was able to pick up my truck a very nice young man helped me , then I received calls from a great rep in the Seattle area. The extra time and miles you gave me me were wonderful and made a very difficult situation much better. Thank you again.

Evelig N. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Dale M. en

Grado:

The staff was so friendly and I really appreciate their service:)

Gene A. en

Grado:

Awesome customer service... Thank you Jessica ??

Jamie K. en

Grado:

I was very happy with the friendly customer service and the cleanliness of the facility. I would definitely recommend this location to others. Great people, great products.

Vincent N. en

Grado:

The staff were excellent - both in the office and also helping with the trailer hook-up.

Helen S. en

Grado:

Keep up the good work.

Gordon B. en

Grado:

The people are helpful and friendly and easy to work with.

Mike O. en

Grado:

Rented pickup, but not available. Also had to drive to another location to pick it up. Got a box truck that took way more gas. The lady that helped me at Rock Is was nice and helpful.