Comentarios del cliente para East Walker Wrecker

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Walker Wrecker

Grado total:

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ERIC H.
Grado:

Everyone here is awesome..easy to work with,,very friendly...I rent a lot and I hated to go to the other places,, I;m so happy they got trucks back in

Jana J.
Grado:

I had put in my reservation at another location in Jasper and you all changed it on me the day before.

DESMOND G.
Grado:

They were an absolute pleasure to work with. Great job!

Jerry B.
Grado:

El cliente no dejó un comentario.

byron Y.
Grado:

Simplify the computer system for the neighborhood u-haul people. It took them about 25 minutes to get through it before I could leave with the trailer I rented.

Jimmy C.
Grado:

Have a clerk that actually knows what she’s doing and know how to answer questions correctly.

Jady P.
Grado:

El cliente no dejó un comentario.

daryel T.
Grado:

It is just dandy

Jeanne W.
Grado:

El cliente no dejó un comentario.

Jeff B.
Grado:

Nothing, the young lady was kind and very helpful

Gerald H.
Grado:

Back woods animals running around in office, looked like a junk yard, made me purchase insurance when I had insurance.

rory R.
Grado:

rental person was real professional

starla B.
Grado:

El cliente no dejó un comentario.

Chad B.
Grado:

Mileage was wrong

Lemar W.
Grado:

El cliente no dejó un comentario.

Micheal G.
Grado:

El cliente no dejó un comentario.

Michelle L.
Grado:

The business was closed but offered a 24 hour key drop which was extremely helpful

lera W.
Grado:

make sure the customer get a call back when message is left at other places.

Debbie C.
Grado:

Friendly and very helpful!

David M.
Grado:

Only problem eould be the smell from animals

Kimberly M.
Grado:

I will never use UHAUL again!!! This overall experience was HORRIBLE. I was told someone would be contacting me concerning my issues and that has yet to be done. I was sent to 4 different locations for pick up by your employees and upon arrival I was not able to be properly served until the 5th one. At every location the people who handled your UHAULs had nothing positive to say about the way your company and I guess I am a victim to what everyone else has experienced also. You needed to communicate better with your franchises concerning availabilities. Well...one f your rep told me they confirmed avaliabilty but when I got there they knew nothing and had not taken a call from anyone at UHAUL although I was put on hold for them to contact the store. This happened at 2 locations I visited. I have been overcharged and charged for items I did not request. My rental was reserved for 8:00am and was not fulfilled until after 3:00pm and it was at a location 45 miles from the original one reserved. By the time I received the rental I had driven over 150 miles to get it. I was quoted a price of around $120 and .40 a mile to pick up in Birmingham and return in Jasper to begin with. I was also given additional miles for driving all around the state to different locations that you sent me to. You changed my entire reservation and charged me otherwise and I wish to be compensated for this experience. I was given a $50 credit but I don't feel that is sufficient especially with me begin overcharged also. I was told by your rep that the charges would stay the same due to my inconvenience and my entire day being wasted. I would appreciate it if someone would reach out to me concerning this these issues ASAP.

Edith B.
Grado:

El cliente no dejó un comentario.

James F.
Grado:

El cliente no dejó un comentario.

William Y.
Grado:

El cliente no dejó un comentario.

Justin W.
Grado:

.....

Laura N.
Grado:

El cliente no dejó un comentario.

Ronald B.
Grado:

El cliente no dejó un comentario.

Patrick V.
Grado:

El cliente no dejó un comentario.

Lacey S.
Grado:

No need to improve anything. Very friendly people and my experience was excellent.

William M.
Grado:

El cliente no dejó un comentario.

Ruel P.
Grado:

the heater did not work.. had to return and get another try.. wasted valuable time.should have been checked out before rental

shirley R.
Grado:

This location states" its a requirement to take the Safe Movers insurance when it is an option that is offered by Uhaul". I have Full coverage insurance. When I called back to discuss that I spoke to customer service at 1-800-Go Uhaul, safe movers is an option, basically the owner called me a "liar", that I never discussed insurance with him, hung up on me. I in return called back, quoted the conversation verbatim that he and I had prior to the rental reservation , he then stated you are correct we did have that conversation. However, I was told that's their policy by the female employee that they require everyone at time of rental to get Safe Movers insurance. Also, I explained that I had rented a U-haul the previous weekend at another location that didn"t require after showing proof of insurance.

Grady C.
Grado:

El cliente no dejó un comentario.

MITZY B.
Grado:

El cliente no dejó un comentario.

Ethan M.
Grado:

El cliente no dejó un comentario.

leon M.
Grado:

El cliente no dejó un comentario.

T'Keyah A.
Grado:

El cliente no dejó un comentario.

SARAH R.
Grado:

El cliente no dejó un comentario.

harold C.
Grado:

I dropped the trailer off after hours, so, I didn't have any interaction this time with staff. However, I personally know this business owner and they are great people and will help you anyway they can.

Tangala L.
Grado:

My only complaint isn't on the drop off or pick up location. It's the way uhaul does the mileage. I had to hunt down a drop of point and my pick up location was changed but the mileage wasn't. I had to drive 13 miles to my house from the pick up point and It was 20 miles to the drop of point and was still charged for extra miles. It's only a few dollars but adjustments should have been made. I've rented from uhaul many times in the past and never had this problem this was the first time.

Maggie V.
Grado:

El cliente no dejó un comentario.

william H.
Grado:

El cliente no dejó un comentario.

WENDY W.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

El cliente no dejó un comentario.

Cassandra K.
Grado:

El cliente no dejó un comentario.

John J.
Grado:

El cliente no dejó un comentario.

MICHAEL F.
Grado:

El cliente no dejó un comentario.

James R.
Grado:

Very Friendly

naomi P.
Grado:

Well trained friendly person. 100% on the ball. A great experience

Denise T.
Grado:

The ease of getting connected to the trailer was not as simple as I would have liked. The location was on a busy street so backing for connection involved stopping traffic or waiting for all traffic to clear. The staff was very friendly and kind.

jarret S.
Grado:

Everything was great.

Stanley L.
Grado:

originally i was scheduled for quickee car wash in birmingham, al. after waiting i was given this location. where i was told i had a quarter more Gas than the truck had in it. this was corrected however. but i was delayed 1.15 hours due to both these problems.

Susan A.
Grado:

They were the only bright spot in an otherwise horrible UHaul experience.

Al H.
Grado:

El cliente no dejó un comentario.

gary B.
Grado:

El cliente no dejó un comentario.

Greg M.
Grado:

El cliente no dejó un comentario.

Mary C.
Grado:

El cliente no dejó un comentario.

Greg M.
Grado:

El cliente no dejó un comentario.

Grant R.
Grado:

El cliente no dejó un comentario.

Ricky A.
Grado:

Honestly I hate Uhaul..I only rented bc I need the truck and y'all were the closest however this is the second time I've rented fromUhaul...the firsts time was a complete disaster...I filled the truck up and got a bill saying I only brought it back half full to which y'all charged me 4$ a gallon of gas when gas was only 1.98$ a gallon which is bull shit then sent it to collections bc I refused to pay and took an act of congress to get it off my credit...this time I brought it back and the location was great the people were nice however there was grease all in to bed of the truck that got all over my mattresses and furniture to which now have a black coating but the thing is you could not see the greasy residue on the floor until it was too late however when I told the location the informed that it was my responsibility to check the truck but as I said you couldn't see it!!!!...they were nice about and certainly not rude but y'all are 0 for 2 on shitty customer service ...I will never as long as I live rent from uhaul again...location has absolutely nothing to do with it bc the first time I rented I rented from an ACTUAL uhaul establishment.

DENNIS R.
Grado:

El cliente no dejó un comentario.

ROBERT T.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

El cliente no dejó un comentario.

SHARON B.
Grado:

El cliente no dejó un comentario.

Andrew H.
Grado:

It was great. Nikkole was very helpful

Courtnie W.
Grado:

El cliente no dejó un comentario.

BRIAN R.
Grado:

El cliente no dejó un comentario.

Thomas A.
Grado:

El cliente no dejó un comentario.

Courtney A.
Grado:

Fix the gas gage in the 15 foot truck that I used.

Roseann M.
Grado:

El cliente no dejó un comentario.

Nickie C.
Grado:

None

Russell C.
Grado:

El cliente no dejó un comentario.

JEFF M.
Grado:

The staff were wonderful to work with.

CHRISTOPHER F.
Grado:

very friendly service

Anthony N.
Grado:

El cliente no dejó un comentario.

Shanda M.
Grado:

El cliente no dejó un comentario.

Jennifer K.
Grado:

El cliente no dejó un comentario.

Kevin N.
Grado:

El cliente no dejó un comentario.

Penny G.
Grado:

thanks for being so nice and taking care of us on a short notice

MARK G.
Grado:

They were very cordial and happy to serve us with there best truck they had. It was a 2016 26 ft. truck and just a little over 2200 miles on it. IT was great to drive.

EDMUND M.
Grado:

El cliente no dejó un comentario.

JENNIFER K.
Grado:

El cliente no dejó un comentario.

regina B.
Grado:

El cliente no dejó un comentario.

MICHEAL P.
Grado:

They seem to have a good selection of rental trucks and trailers

TIM M.
Grado:

Very friendly and would use again!!

Spencer F.
Grado:

El cliente no dejó un comentario.

MICHAEL G.
Grado:

El cliente no dejó un comentario.

JOANNA H.
Grado:

We were in an urgent need and the lady understood and was eager to help us. Thank you so much Sumitin UHaul Team!! Joanna Horton

MICHAEL R B.
Grado:

El cliente no dejó un comentario.

TAYLOR T.
Grado:

Go to the trailer with the customer and provide assistance if needed.

THOMAS P.
Grado:

Excellent location only one I use! Even travel a little farther to use this facility

JEREMY A.
Grado:

El cliente no dejó un comentario.

JESSICA C.
Grado:

Better friendly service. As I walked in they were rude and very unprofessional

JEREMY A.
Grado:

El cliente no dejó un comentario.

TRACIE T.
Grado:

El cliente no dejó un comentario.

TASHA H.
Grado:

Nothing at all MR RALPH WENT ABOVE & BEYOND TO HELP GET BK TO MEMPHIS!!!!!!

Mike D.
Grado:

El cliente no dejó un comentario.

JOHN H.
Grado:

Great people

HUEY H.
Grado:

El cliente no dejó un comentario.

DELANE B.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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