Comentarios del cliente para East Vancouver Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Vancouver Self Storage

Grado total:

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Gary H. en

Grado:

Just be there when we need your services.

Lon G. en

Grado:

The proprietors at the uhaul location absolutely wonderful!

Karen S. en

Grado:

The customer service sucked. Rep was aloof and unfriendly.

ken P. en

Grado:

El cliente no dejó un comentario.

Nashaat H. en

Grado:

Management and people there were very friendly and helpful. Definitely I will come back

Joel A. en

Grado:

Keep up the good work!

DIANA B. en

Grado:

El cliente no dejó un comentario.

DIANA B. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Facility was fine, however, the self-service pickup instructions failed to tell me I would be required to provide an alternative contact name or a passport to rent the vehicle. This was a major cause of frustration during the pickup process. Everything else was great.

Greg J. en

Grado:

El cliente no dejó un comentario.

Angela J. en

Grado:

Shelly and Jodi are the best!!! I highly recommend this location. They are welcoming, and helpful. Love, love my experience I had there.

Jason F. en

Grado:

The young lady behind the counter was extremely friendly and professional. She would be the primary reason I would return to this location.

mark H. en

Grado:

El cliente no dejó un comentario.

Peggy R. en

Grado:

El cliente no dejó un comentario.

Kirk V. en

Grado:

El cliente no dejó un comentario.

Dorothy S. en

Grado:

El cliente no dejó un comentario.

Janice C. en

Grado:

no signs on Mill Plain to show location

Steven T. en

Grado:

Previous renter left gas receipt and driver's license in cup holder. This tells me it was not thoroughly cleaned. I called rental office and notified of this find. Office was closed when truck was returned, so receipt and license was dropped through the key slot in office door.

Dean R. en

Grado:

El cliente no dejó un comentario.

tom W. en

Grado:

I arrived at 11:30 am to find the location closed until noon. I dropped the truck off as instructed by the placard on the window. I received a $25 charge because the truck wasnt clean. I called the location for an explanation and was told the truck wasnt swept out and I didn't fold the blankets. This was the first I had heard about these requirements. I didn't fold the blankets. And the truck was in the exact same condition as I received it. We only hauled boxes and furniture.

HENRY K. en

Grado:

El cliente no dejó un comentario.

Larry E R. en

Grado:

this location is very nice to deal with the people are friendly and courteous.

ROBERT K. en

Grado:

El cliente no dejó un comentario.

RICHARD G. en

Grado:

El cliente no dejó un comentario.

Jocelyn B. en

Grado:

Thank you for your efficiency and courtesy.

William D. en

Grado:

Greeted warmly, briefed efficiently, on my way with no delay!

Laura J. en

Grado:

El cliente no dejó un comentario.

Rob M. en

Grado:

El cliente no dejó un comentario.

Troy H. en

Grado:

Awesome

Hudson S. en

Grado:

Smell like smoke in the cabin, rental people pushed too hard for insurance trying to make me feel guilty or bad for not purchasing it.

kyle S. en

Grado:

El cliente no dejó un comentario.

GARY C. en

Grado:

get the website interface to work properly. I reserved a truck at this location, when I received my confirmation it was for the wrong size, wrong location, wrong time frame, and didn't include a hand truck.

Briana B. en

Grado:

El cliente no dejó un comentario.

Norm S. en

Grado:

El cliente no dejó un comentario.

CHARLIE G. en

Grado:

Hello, I really appreciate you guys renting a truck to me for my recent move! However, I am completely appalled by the fact that I was charged a $25 cleaning fee- I left the truck in the exact same condition I found it in. Can someone please contact me? Thank you, Charlie Grant

TODD F. en

Grado:

El cliente no dejó un comentario.

Frank R. en

Grado:

Good service

Rosemary H. en

Grado:

The only problem was that the passenger door would only close 1/2 way. We could hear the outdoor sounds in the cab. Otherwise it was very nice!

IAN R. en

Grado:

El cliente no dejó un comentario.

Craig A. en

Grado:

We got changed to this location last minute. Annoying, but everything was fine at this location.

Fernando D. en

Grado:

El cliente no dejó un comentario.

chad A. en

Grado:

Electric windows

GREG W. en

Grado:

El cliente no dejó un comentario.

Alison O. en

Grado:

El cliente no dejó un comentario.

JOHN T. en

Grado:

Great people, great place, would definitely recommend.

MICHELLE C. en

Grado:

DO NOT USE SELF CHECKOUT!!!! It was supposed to make it easier and be able to pick up equipment faster but it was a hassle and a headache. Will never use again

Jerry M. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

Rented a 15 foot truck that the previous people who rented used for a dump run. Garbage "juice" everywhere. Absolutely disgusting. Had to clean it myself before i could move my furniture. Recommend you check before renting out to the next person. The guy was friendly tho.

jim S. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

Extremely pleasant people. Very helpful. I was one of two customers and we were each taken care of very efficiently by either of the two behind the counter. Will always go there for my U-Haul needs.

STEVE K. en

Grado:

Great service. Really friendly staff. A++

Chelsea R. en

Grado:

Very rude and unprofessional, do not use this location. They will charge you without your consent. Not a trustworthy location at all. Have rented through uhaul many times and never had a bad experience until this location.

Tom P. en

Grado:

El cliente no dejó un comentario.

Cherie G. en

Grado:

The location was great and so was the person we worked with. My only comment is we went to 2-other locations to return and were told they weren't able to accept our vehicle. When I called, I was transferred multiple times and finally got to the Traffic Dept. It was minor bump but most likely happened because we didn't have a final destination address when we rented the vehicle. The lady at the U-Haul office was very efficient. While she needed to do her review of the vehicle, she said we could leave and a receipt would be e-mailed. It was great since time is of the essence as we try to get settled in our new home.

Carolyn C. en

Grado:

The drop off guy said to contact UHaul about the gas issue...nothing has been done

Arthur K. en

Grado:

El cliente no dejó un comentario.

Kelly M. en

Grado:

Total mess up with everything and wasn't told of a leak...

Jonathan M. en

Grado:

El cliente no dejó un comentario.

WILLIAM G. en

Grado:

El cliente no dejó un comentario.

RANDALL G. en

Grado:

El cliente no dejó un comentario.

Rod K. en

Grado:

When I use Uhaul, I am not interested in going on line, creating a computer account/connection. When you send an alert, asking me to register on line......Why? It is best to just give me the information such as where to pick up at, etc. Thank you, a great company, great team. I will be using another two trucks in our move to Montana!

STAN H. en

Grado:

I had a bad fall off the back of the truck. Older models had better anti-slip, this new model did not. Not exactly thrilled.

Stan M. en

Grado:

Equipment was as clean as an older truck could be. Mirrors and windshield were water spotted. Cargo area was clear of debris. Staff was very friendly and pleasant.

Robert H. en

Grado:

Reservation was made at another location(Cascade Park Self Storage)which I had used before. In making the reservation(in person) the employee entered my phone wrong & I corrected her. When they moved my reservation they still had not entered the corrected phone number & could not reach me - I arrived to pick up the truck at the reserved time only to be told the reservation had been moved & that the new location wasn't yet open. This delay caused other issues with help that had been secured. Very disappointed with the experience & the Cascade Park Self Storage location. East Vancouver Self Storage was prompt in getting me out once they opened.

Lenore B. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

Good

Rita C. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

El cliente no dejó un comentario.

Josh F. en

Grado:

El cliente no dejó un comentario.

sandy P. en

Grado:

El cliente no dejó un comentario.

Vlady M. en

Grado:

all went well just like previous times.

Joseph Z. en

Grado:

El cliente no dejó un comentario.

Mark T. en

Grado:

Include special labor rate for 1 mover service.

DEBORAH C. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

El cliente no dejó un comentario.

CYNTHIA V. en

Grado:

El cliente no dejó un comentario.

Fe N. en

Grado:

El cliente no dejó un comentario.

GREGORY J. en

Grado:

Not being charged over $6 dollars more then the received invoice at the time of returning the vehicle.

tanna M. en

Grado:

El cliente no dejó un comentario.

Stan H. en

Grado:

These guys are great. Super friendly and helpful, clean gear, on-time delivery. Couldn't be happier.

STEVE K. en

Grado:

El cliente no dejó un comentario.

KATHY AND JOHN H. en

Grado:

El cliente no dejó un comentario.

AEDUCK K. en

Grado:

I had a great moving experience w/my 10ft truck from Portland to South CA. This truck boosted my confidence despite of pretty nasty weather and mostly night time drive. :)

GREGG C. en

Grado:

Steve and Cindy were both professional ,and the truck was well taken care of.I will return for any rentals I will need.

WARREN R. en

Grado:

great service!

TRACY G. en

Grado:

Amazing service. Thank you! :)

SCOTT R. en

Grado:

El cliente no dejó un comentario.

AMY G. en

Grado:

Firstly, service was fine, but not excellent. They have you schedule a pickup time, but it seems as if they scheduled quite a few people for the same time, and only had 1 employee on hand, so when we scheduled a pick up at 10, we don't have assistance until after 10:30. Just seems like that could have been avoided by scheduling properly. Secondly, the gas charge fee is kind of a stickler. When a tank is full when you leave, and full when you return, there shouldn't be an extra charge associated with that.

MELANIE E. en

Grado:

Easy, accommodating, fast and friendly service! Thanks for a great, clean, well running truck!

roy B. en

Grado:

The service was excellent at this location. I have no suggestions.

LUBOMIR I. en

Grado:

El cliente no dejó un comentario.

DEANNA R. en

Grado:

El cliente no dejó un comentario.

CYNDE K. en

Grado:

This location is great. The managers are great.

raul M. en

Grado:

El cliente no dejó un comentario.

DEVIN K. en

Grado:

I did NOT pick up from: 515 SE 157th Ave Vancouver, WA 98684. I picked up from: 2460 NE Andresen Rd Vancouver, WA 98661 The employees there were very helpful, and the location is good.

MICHAEL G. en

Grado:

El cliente no dejó un comentario.

Kyle C. en

Grado:

El cliente no dejó un comentario.

REINA G. en

Grado:

El cliente no dejó un comentario.

BLYTHE P. en

Grado:

I had a very pleasent experience with this U-Haul location. I would use their services again. Very nice, helpful and friendly people.