Comentarios del cliente para East Penn of Quakertown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Penn of Quakertown

Grado total:

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Anthony P. en

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El cliente no dejó un comentario.

Patrick H. en

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El cliente no dejó un comentario.

Samuel G. en

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Nothing to improve everything was great . Stress free move that you guys

jEFF Z. en

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El cliente no dejó un comentario.

Matthew H. en

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El cliente no dejó un comentario.

Brian K. en

Grado:

Great guy. I rent from him.

Scott Z. en

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El cliente no dejó un comentario.

Eric M. en

Grado:

The owner/manager is just very pleasant and accommodating. It’s just a nice, lighthearted environment to walk into every time.

Robert P. en

Grado:

Can't think of anything.

John G. en

Grado:

El cliente no dejó un comentario.

Andrea B. en

Grado:

No improvement needed, great UHaul service location. Customer Care team is Five Star ?? ?? ?????? Worthy. Thank you for a great experience.

Bob E. en

Grado:

El cliente no dejó un comentario.

Sherry D. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

The facility and employees are top notch. Wayne my uhaul rep was beyond any other that I have ever have had to deal with. And I have use some deplorable rental spots. I have never filled out any of these comment things b4. I see it as a waist of my time. But Wayne impressed me so much it's worth my time. Give that man a fucking raise. I'm sure u don't pay well as big bussnius tends lean. U soul sucker could care less about the working man. I hope u change my mind. I need to rent from u guys again next month. I hope when I see Wayne my one and only uhaul rep u guys made some effort to show him some love. Other that u can bite my ball bag. Have a nice day. And God bless America.

John O. en

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El cliente no dejó un comentario.

Matthew W. en

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El cliente no dejó un comentario.

Joe F. en

Grado:

Wayne and the rest of the Uhaul team are wonderful

Joseph C. en

Grado:

The next time we need to rent a van, it will most certainly be from this location.

Sean B. en

Grado:

Give that truck an alignment

John L. en

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El cliente no dejó un comentario.

Stacey E. en

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El cliente no dejó un comentario.

Tami D. en

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El cliente no dejó un comentario.

Mamadou D. en

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El cliente no dejó un comentario.

Chris W. en

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El cliente no dejó un comentario.

Ryan L. en

Grado:

Everything was excellent! Keep up the great service

Christine B. en

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I was very satisfied with the service I experienced at this location. Convenient pick up and drop off

Barbra C. en

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El cliente no dejó un comentario.

Chris H. en

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El cliente no dejó un comentario.

Theresa S. en

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Wayne at this location was very helpful and friendly

Mary D. en

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El cliente no dejó un comentario.

BARBARA F. en

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El cliente no dejó un comentario.

Deborah L. en

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Customer service, Wayne, was excellent. He spent a lot of time helping me with all the aspects of my rental.

Todd M. en

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El cliente no dejó un comentario.

Jim S. en

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El cliente no dejó un comentario.

Ki K. en

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El cliente no dejó un comentario.

Olivia T. en

Grado:

I received a text message 24 hours in advance saying to pickup my truck over 45 minutes away and over 25 miles away... it was absurd! We did not schedule an extra hour and a half and 25 miles of gas in the uhaul and 50 miles of gas in my mothers car to get this truck. When we got there, the employee was a hot mess, almost charged us an extra $100 incorrectly, and told us originally he didn’t have a truck for us. Then on the way back to my house with the truck, it got a freaking flat tire!!! All this before we even LOADED the uhaul. Honestly, my past 3 experiences have been horrible and I’m not sure why I kept coming back. I don’t plan on returning as a customer in the future unless the service changes immensely... SO disappointed.

cynthia E. en

Grado:

El cliente no dejó un comentario.

Joe F. en

Grado:

I was pleasantly surprised how easy it was to rent a truck for 8hrs. I will rent from U_Haul again !

Jack F. en

Grado:

The actual uhaul location was fine. However the process of the online check in was a mess! I had such a frustrating time. It asked for a picture of my license front and back, but after that it still had me input all the information in. Then it wouldn't accept my birthdate or license expired date even thought it was straight from the license. I was on hold for 30 min and no one picked up. Finally the call went blank. I was on uhaul chat and someone responded once and then never responded again. I was at the uhaul before the open time so no one could help me. After 40 min the page finally accepted the birth date and license. I was late for my move. What a horrible and stressful experience

Kyle L. en

Grado:

Very clean trucks & personable employees

William M. en

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El cliente no dejó un comentario.

jerome H. en

Grado:

I cannot recommend this place enough!! The best !!! Very helpful and courteous Thanks J D Halle

Richard W. en

Grado:

No improvement needed. Everything went well with good service.

Cynthia N. en

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Always a pleasure working with this dealer

James B. en

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El cliente no dejó un comentario.

John K. en

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El cliente no dejó un comentario.

Chuck C. en

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Great service and friendly staff.

doug S. en

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El cliente no dejó un comentario.

Chris S. en

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El cliente no dejó un comentario.

Philippe E. en

Grado:

The woman working at closing time seem to be in a hurry and a little frustrated with her customer I’m sure she is a great person but a little overwhelmed

KENNETH L. en

Grado:

El cliente no dejó un comentario.

Bernice D. en

Grado:

I was treated very well at East Penn of Quakertown. I shouldn't have had to drive all the way there from the Allentown location who said they didn't have a truck which was reserved for me. They sent me to Center Valley who also didn't have a truck, but that employee called East Penn and got us one. With the 2 hr. delay, I had to pay extra for the 4-man moving crew. I was treated terribly by the Allentown, Livingston St. U-Haul. I will never store or rent from U-Haul again, and will never recommend them to anyone.

Albert H. en

Grado:

Great experience, very nice gentleman

melissa B. en

Grado:

El cliente no dejó un comentario.

SHARON C. en

Grado:

WORST RENTAL EXPERIENCE OF MY LIFE! Honestly I would NEVER recommend U-Haul to anyone I know or come into contact with after this experience! I’m a nurse and come into contact with many people who will all be warned to do themselves and their wallet a favor and steer clear! Unprofessional, rude, accusatory, unknowledgeable staff which includes the so called management (regional) who we turned to for an amicable resolution to the issues and whose derogatory email to me is now on Twitter.

FRANCIS M G. en

Grado:

El cliente no dejó un comentario.

Rickie H. en

Grado:

The computer system was done..even though the person behind the desk went above an beyond..how can u run a busy with no computer

Valerie K. en

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El cliente no dejó un comentario.

Susan C. en

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El cliente no dejó un comentario.

Nathaniel R. en

Grado:

I loved being able to reserve online.

penny M. en

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El cliente no dejó un comentario.

Mario S. en

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El cliente no dejó un comentario.

Diana C. en

Grado:

There were no safe areas to park a 26 ft truck and no personnel available to assist. I was then charged for gas and mileage even though uhaul instructed me to go to the wrong site for drop off. I will not use uhaul again.

Scott A. en

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El cliente no dejó un comentario.

CAROL ANN H. en

Grado:

I didnt drop it off here....

Blaine C. en

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El cliente no dejó un comentario.

Ray M. en

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I was NOT informed by the cust service rep of the required 10.00 insurance charge

Greg N. en

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El cliente no dejó un comentario.

Henry K. en

Grado:

The truck had a water leak on the shelf inside

Robert D. en

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El cliente no dejó un comentario.

Kenneth A. en

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El cliente no dejó un comentario.

Judilynne R. en

Grado:

Would recommend and would use again.

Darren S. en

Grado:

The tow dolly I rented was defective and was not allowed to rent it to use on my vehicle but was offered to rent a pick up truck from them then i can use the defective tow dolly on the rental truck NOT RIGHT AT ALL

Edward P. en

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El cliente no dejó un comentario.

Gavin J. en

Grado:

They might not have a lot of trucks, but they are in excellent shape and the service is good.

Michael S. en

Grado:

great business, and the gentleman at the counter was very friendly and helpful

Ryan L. en

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El cliente no dejó un comentario.

Steven H. en

Grado:

Nothing to improve when you do things right! Thanks! Check-in was excellent!

Terah W. en

Grado:

Car Dolly is very noisy to haul. i think it is the ramps that slide inside they rattle around a lot.almost seems like they would get damaged with all the bouncing constantly. even with a vehicle on dolly the ramps bang from any small bump on road.

Erin T. en

Grado:

El cliente no dejó un comentario.

Steve H. en

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El cliente no dejó un comentario.

Martin F. en

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El cliente no dejó un comentario.

Bernadette H. en

Grado:

I wanted to pick up/drop off the truck in East Greenville, however it was not available.

TERRY L. en

Grado:

El cliente no dejó un comentario.

Corey S. en

Grado:

Vehicle did not have valid regisration so I could not enter the landfill.

Albert B. en

Grado:

El cliente no dejó un comentario.

julie H. en

Grado:

We did not get the 15ft, which was all they said they had. We got a 20ft, and they still charged me for the 20ft. Way more than quoted. I called and they said 3-5 days until I get the hold lifted. I just moved so I don't have internet. Very disappointed in the costumer service at 1 800 uhaul. Please have someone contact me at 2672277537

Gregory F. en

Grado:

I didn’t catch the guys name that was at the desk but he was great. Very nice and helpful. Will def go to this place again.

PAUL G. en

Grado:

El cliente no dejó un comentario.

Donald O. en

Grado:

El cliente no dejó un comentario.

James M. en

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El cliente no dejó un comentario.

ALBERT D. en

Grado:

Probably ask yourselves why there is a penalty for not folding blankets as after a person rented them, shouldn't they be washed to prevent the spread of bedbugs,and roaches???!!! Folding them is irrelevant when they should be laundered,and dont try telling me it makes them easy t ok handle cause they just get rented right back out again. Great convenience renting from u-haul, good experience, just maintain vehicles and sanitize th ok se blankets. They stink.

Carolynne E. en

Grado:

The woman who checked us in was great! She was very friendly and so helpful.

john B. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Fast and easy it couldn’t be more convenient

Scott G. en

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El cliente no dejó un comentario.

NATHAN O. en

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El cliente no dejó un comentario.

JACQUELINE L. en

Grado:

The Uhaul representatives were courteous, friendly and knowledgeable. Quick process as well. The van was spotless and drove easily, very smooth ride!

Reed W. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.