Dropped off after hours
Kim B.
Customer Reviews for East Main Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Everything was first-rate. I cannot think of anything you could have done to make it better.
Joe S.Excellent service
Todd T.Trailer still had debris and nails from previous rental. This is the same trailer I rented about a month prior, and still had same debris issue.
David D.Great customer service.
JOHN D.dont return anything at this location if its raining. they told me were to park it but i unhooked it, they must not have wanted to get wet.
Kenneth T.The rep George Stebbins and the other lady that was working with him was super nice and helpful and def earned my business and I will be back for all my moving needs!
MAKINSEY P.Costumer service was great, but truck had issue from the get go; called about truck making some kind of noise an said it was kinda normal. Truck needs serviced
Cheyenne S.Great service, thanks
Joshua S.fast service
Michael L.Office folks were friendly and quick service.
William D.Everything was great Local service is great. Very friendly and helpful
Scott A.The van that I had or the U-Haul that I had had a check engine light on it I wouldn't be worried about it but other people might be
ron C.Ninguno
JIM H.Nothing to improve. They were very helpful. Didn't take long to get the truck. They had it warmed up and all checked out when we got there. Great job and experience. We will rent from here again.
Scott K.Cab needed trash removed, but decent.
Brian C.I have to say this is the only place in town that i will rent from everyone else just is not as friendly as they are.
Charles B.Very helpful & friendly.
MICHAEL S.Easy and convenient
Leonard W.got charged an extra day i did not use the truck and trailer. because of the weakend i got charged for another day not my fault but i had to pay for it. i was told at other location i had to take it back when they were open and i would not get charged another day i told them what i was told at pickup location nope your still goig to get charged for another dat. ive had problems with this location before they charged me on my debt card after i paid in cash i did get the money back a week later it over drew my checking account never got that over draft fee back it was like screw you. IM tempied to file a complaint with BBB!!!!!
Brian F.Excellent people, pleasant all around very easy to work with, great customer service
ALLEN H.They did a great job
Scott H.Excellent Service, highly recommended
Todd T.I reserved a 20' truck a week in advance. After spending 2 hours on the phone trying to get logged in to pick up the truck, (because for some reason there were two accounts for me, with two separate numbers) there was a 26' truck waiting to go. Which would absolutely not work. So, I was left with the choice of nothing, or a 10' truck. Which now would double my trip. You can see my frustration. Why should I have to come out of pocket for someone else's error? U-Haul should eat the cost of half of my mileage I drove for this reservation. There shouldn't even be a debate. Also, the difference in the fuel left when I dropped off versus when I picked up should be refunded also. If you would charge me to put gas back in it, you should refund me since I was courteous enough to leave more. I don't see why your current gallon rate wouldn't suffice. Would you agree?
Alonzo H.Very rude employee
Kayla L.Nothing to improve. Everything went smoothly for this customer. U-Haul dealer was very accommodating.
WILLIAM C.As far as I'm concerned I wouldn't know what you could improve on. The were very friendly and helpful
Duane B.Excellent service!
Devin G.Great experience and excellent customer service!
David R.I love this location
Charles B.Fantastic and friendly
Arthur H.Nothing else to add.
Jeff B.Great people. Very personable and helpful.
Sheila J.My "Go to Location" when I rent Uhaul. Excellent staff and reliable equipment. I will return. Thanks
Timothy B.Make the tire hold downs easier to use
Richard K.The truck had no working heat. Made the travel process much harder since it was 20 degrees out.
Chandler D.very fast service
scott S.Very professional and courteous, they understood the assignment...5 stars!!!
SHERRIE M.No improvements needed, Very professional and great customer service. I would recommend them to anyone.
Sherrie M.They were very friendly and helpful
Duane B.Very nice man
Thomas V.Always friendly and helpful.
Mark B.Excellent Service
Todd T.The car hauler did nothing but shake my vehicle. Unhooked it my vehicle was fine, I made a trip a few hundred miles away. It was a terrible ride. I call as soon as I noticed it and was told to call the 800 number. This did not help me out. It is my belief that one tire is out of round or balance. I was told they were new. New does not meaan they are balance or not defective.
Rick C.I wish the truck had cruise control.
Francis R.Good experience nice trailer very happy
Ralph H.Just keep up the good work
Kevin W.Great experience just didn't think you should get charge $.79 per mile and then have to put gas back in it but 10/10
Aman B.