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Thomas U.
Customer Reviews for East Main Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Make the tire hold downs easier to use
Richard K.The truck had no working heat. Made the travel process much harder since it was 20 degrees out.
Chandler D.very fast service
scott S.Very professional and courteous, they understood the assignment...5 stars!!!
SHERRIE M.No improvements needed, Very professional and great customer service. I would recommend them to anyone.
Sherrie M.They were very friendly and helpful
Duane B.Very nice man
Thomas V.Always friendly and helpful.
Mark B.Excellent Service
Todd T.The car hauler did nothing but shake my vehicle. Unhooked it my vehicle was fine, I made a trip a few hundred miles away. It was a terrible ride. I call as soon as I noticed it and was told to call the 800 number. This did not help me out. It is my belief that one tire is out of round or balance. I was told they were new. New does not meaan they are balance or not defective.
Rick C.I wish the truck had cruise control.
Francis R.Good experience nice trailer very happy
Ralph H.Just keep up the good work
Kevin W.Great experience just didn't think you should get charge $.79 per mile and then have to put gas back in it but 10/10
Aman B.READ THE PREVIOUS COMMENT UP THERE 👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆👆
Chris M.Was very nice thanks
Nancy L.I have rented from them for years. Always good service and clean environment
Karin H.Trailer license plate light not working Trailer coupler rusty and would not tighten on ball.
Manley K.Very professional operation. The operators are great communicators and went out of their way to make our transaction outstanding.
Michael G.Customer service was great
Chelsey A.Great people to work with. I messed up the ordering online and they called to help me fix it and get a cheaper rate! The mobile pick up and drop off was easy and convenient.
kelly J.The person at the UHaul location was very helpful and courteous. As a corporate issue, please consider adjusting the website so that locations display the equipment they have - for example, If I say I need a 26' truck, only display locations which have the truck so I can choose those. This was an hour and a half drive - and while you all gifted me extra mileage, I had to cover the extra gas at $3 a gallon because you didn't have a truck closer to me,.
Stacey L.Very knowledgable and helpful
RICK C.No issues with drop off
SAMANTHA A.Great equipment
George S.I've used them a number of times and have nothing but good to say.
Eric B.Exceptional nice facility Very friendly and helpful. Simple and?easy drop off.
Danny A.Being able to get the truck from a person, rather than online was helpful.
Karen H.Guy wasn't there and I arrived at 3:30. Said that location is appointment only I guess. I really didn't like just dropping my keys and going. Seriously, I made this exact same trip two weeks ago and with a smaller truck and that experience given how expensive it was as well at least it was pleasant and with out fault or over charges.
Shelby H.My experience was professional and courteously easy thanks to the wonderful staff at u-haul. I wouldn't change anything!
Pamela S.This is the second time I've rented a u-haul from this location. Once during business hours and the second on a Sunday. I've had no problems with the trucks either time. Personnel are friendly and knowledgeable.
Marilyn H.I was specifically told to use the gallon calculator to refuel the truck before dropping off. I put in 10 gallons which was according to the fuel gauge and the paperwork well above the amount needed. Once I got my paperwork I was charged for an additional 4.5 gallons of fuel at $3.50 per gallon. I'm not sure if the "suggested" amounts to refuel are vehicle specific and based on my experience they are not. I don't feel I should have been charged an extra $15.75. But no one probably reads these comments anyway so I just wasted 5 minutes of my life typing this...
Brandon C.The U-haul building needs a fence so when the customers drop off the item they're renting it doesn't get stolen or a stranger picks it up and continues to use that rental and that customer gets charged for it when they turned it in.
Katrisha M.2 times I ask for help with this company and the treatment of the lady and the young woman who work in Logansport U-Haul are excellent people and they look for a way to help you
Fanlisa A.not much
Tamara E.The trailer and it's use were very good. Very nice experience.
John H.Check your local uhaul dealer for available rentals before ordering online. You may not have to drive 25 miles to get a truck when your local dealer is less than a mile away.
Bret S.they were not open on the weekend, but the UHAUL agent put in the computer a statement it was being dropped off and the person at the drop off actually checked it back in on his day off, awesome.
JOHN F.Made it simple. Pleasant people
Robert D.My experience with them was great. If they treat all customers like they did me then they don't need to improve anything. The ones that waited on me were not the manager or owner, whichever he is.
KAREN H.