Comentarios del cliente para East Holland Hydro

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Holland Hydro

Grado total:

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Jill C. en

Grado:

I was double billed for my rental. No one was present when I dropped the truck off despite the door being open and the computer screen on.

Chad B. en

Grado:

Everything went very smoothly until the 'waiting for approval' section of the app. It took at least 20 minutes to be approved. It would be great if the app provided some sort of indicator of how long the expected wait time should be. I didn't know if it should take 30 seconds or 30 minutes. Aside from that, I liked being able to do everything via the app.

Andrea G. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

Two businesses are running from this storefront. The smell of marijuna was heavy in the air.

Andrew B. en

Grado:

El cliente no dejó un comentario.

Wyatt W. en

Grado:

A lot of unknown charges after the fact. Of the $213 paid I’m unable to account for $30 of it. I cleaned the truck, filled the fuel gage according to the email confirmation, and returned all pads, dolly, and even left unused boxes packed neatly into the truck.

Tom G. en

Grado:

We enjoyed our experience with uhaul at this location. Friendly and informative. Thank you.

David S. en

Grado:

The subject that helped me was efficient and knowledgeable. The subject helped me load and unload the trailer and made sure it was hooked up safely.

jerry B. en

Grado:

El cliente no dejó un comentario.

RAY E. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Office empty except for a dog when I arrived. Attendant came from business next door and advised that he couldn't do anything had to wait for his guy to get back. Unhitched the trailer and waited 10-15 minutes, manager still had not returned. Attendant did his best and tried to get me checked in but "I don't do much Uhaul so I'm not really sure." He did call the manager again who provided guidance over the phone and the attendant gave me the go-ahead to leave, the manager would take care of the paperwork when he returned.

Kennethduane H. en

Grado:

El cliente no dejó un comentario.

Sean C. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

Outstanding customer service!! Very knowledgeable. Andrew was a great help!! Will rent from again!! Thank you!!

Rebecca J. en

Grado:

It did online checkout so I did not see the store or meet any staff

Gary L. en

Grado:

This was a very positive experience. The contact person was VERY transparent and helpful. If he were my employee, he would be rewarded.

Stephanie N. en

Grado:

Very nice staff and helpful. Thanks!

Jennifer H. en

Grado:

Open earlier

Stanley Z. en

Grado:

El cliente no dejó un comentario.

corey C. en

Grado:

Very friendly, helpful. Smelled a bit but convenient

John S. en

Grado:

Great service! Went beyond to help!!!

Katrina H. en

Grado:

El cliente no dejó un comentario.

Ed B. en

Grado:

El cliente no dejó un comentario.

TERRANCE O. en

Grado:

El cliente no dejó un comentario.

Adam Y. en

Grado:

Very easy rental very clean and nice

Stacy W. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

El cliente no dejó un comentario.

LYLE R. en

Grado:

My experience with this location and personal was satisfying and helpful.

Scot D. en

Grado:

El cliente no dejó un comentario.

Bruce S. en

Grado:

This locale is very convenient for us. Personnel are very helpful, too.

Bryan T. en

Grado:

The gentleman staffing the desk was super helpful, kind, courteous, and easy to work with. He did a great job. I was only disappointed in the fact that since I booked via phone with the national service center while making my inquiry & reservation they automatically added SmartMove coverage and he could not remove it upon paying at the location I never requested that.

Daniel R. en

Grado:

The staff was friendly and courteous. I was explained the process and expectations of the rental step by step. As a new customer I left with a great first time experience. I will most likely return to this location in future rentals.

lee K. en

Grado:

El cliente no dejó un comentario.