Very easy to rent with no hassle whatsoever The young man that runs the company is so sweet and friendly Would recommend this U-haul to anyone with no hesitationsRoxchell S.
Customer Reviews for East Bay Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I was charged $120 for cleaning when the van WAS clean. I didn't eat anything or have cigs in the cab, didn't have anything but me. I was charged $278 and only had it 2 days and drove 14 miles. (My storage is right behind my house) The majority of miles was picking it up in Antioch. UnbelievableDaniel G.
Charge for what we ask for. The van was disgustingly dirty . Reimburse me for the 4 gallons of gas I filled up over-from the gas level I got it at. I will call you guys to discuss this issues.Alejandro V.
El cliente no dejó un comentario.George K.
El cliente no dejó un comentario.Mark G.
Stop charging fees for cleaning when I shouldn't be responsible for washing the outside of the truck.William M.
The location where I attempted to get the vehicle was closed and they were 45 minutes late I had to pay my movers for an extra hour just for them to stand around waiting very unprofessional the vehicle was dirty inside the cabin and had less then 1/4 tank of gasgabriel B.
The people that work their does not know what they are doing. The van was beyond filthy. I took photos and made complaints to uhaul regarding this issue. This the worst experience i ever had with uhaul.Whitney H.
El cliente no dejó un comentario.Rhonda H.
No enough parking.Simplicio D.
El cliente no dejó un comentario.Ray K.
El cliente no dejó un comentario.Dericka F.
I absolutely love the service the guy was so sweet and nice I had a great experience and I appreciate your patience because I was running late but everybody was so kind Thank youâ™¥ï¸Shannon H.
El cliente no dejó un comentario.Silbiano R.
I waited 2 hours for a tech to fix a wiring problem. Than I went home and a couple of techs came at 10:30 PM. It wasn't fixed until after 10:00 am. It set my move back almost a day.Carol S.
THE RIGHT REAR TIRE HAD A LEAK IN IT WHEN I PICKED IT UP. IT WAS A TOTAL DISASTER. I HAD TO FILL IT UP EVERY 50 MILES. The pick up location did not advise me of this and I got stuck on I-5. There was no time for roadside assistance. After I unloaded the truck, the tire went flat. When I called customer service, the operator treated me like it was my fault. This truck was expensive and it didn't work the moment I picked it up.Brandon S.
Make sure that the trucks are actually being cleaned before pick up and that the customer gets to review the truck. They will claim that the truck is dirty even if you return it better or equal to what they provided.Racquel R.
The associate was very professional and helpful. thank you, Betty JacksonLEE J.
This place is in a awful location. The â€œofficeâ€ used to rent out equipment is horrendous. I would suggest sending someone from UHaul to take a look and see how their product is being displayed.Jerome B.
El cliente no dejó un comentario.Deneshia A.
Kudos to Dave for his great help.Joselito D.
I was promised a pickup truck and then told When I went to get truck that they only had cargo van.JULIO S.
Drop BoxDarnell R.
El cliente no dejó un comentario.Brenda L.