Customer Reviews for Ease On Down The Road
(U-Haul Neighborhood Dealer)

1,803 reviews

9118 SW 40th St   Miami, FL 33165

(305) 635-1310

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(305) 635-1310

9118 SW 40th St
Miami, FL 33165

Services at this Location:

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rafael Leon 
Rating:
5.0

Love the staff and ppl that keep this going

Arevalo Jorge 
Rating:
3.0

I left my AirPods in the truck. Please let them know to call me 6479093068

feterico Donzino 
Rating:
5.0

Customer did not leave a comment.

Dayma Flores 
Rating:
5.0

I will go back to them for my moving haling needs

David Campo 
Rating:
5.0

Very professional, a knowledgeable , and friendly.

Ramon Puentes 
Rating:
5.0

The employee that helped me was very professional and helpful.

Nelson Roque 
Rating:
5.0

Customer did not leave a comment.

Alberto Figueredo 
Rating:
5.0

Customer did not leave a comment.

Carlos Villanueva 
Rating:
5.0

Exellente muy recomendado

Yoelkis Hernandez 
Rating:
5.0

Unless you have a gps in ypour trucks to calculate millage before a truck is turned in, it would explain how I was billed before returning the truck. That was not appreciated. Otherwise, the service was awesome. DF

Danilo Fernandez 
Rating:
5.0

Always great service at this lication. Congrats!

Manuel Nogueira 
Rating:
5.0

Customer did not leave a comment.

jose prada 
Rating:
5.0

Customer did not leave a comment.

Oscar Lopez 
Rating:
5.0

Great Service / Super Satisfy

ALBERTO ROSELLO 
Rating:
5.0

Ease on down the Road is always excellent & very willing to make my rentals a great experience .

Manuel Nogueira 
Rating:
5.0

Customer did not leave a comment.

Michel gonzalez 
Rating:
5.0

Customer did not leave a comment.

HUMBERTO OLIVA FERRERA 
Rating:
5.0

Customer did not leave a comment.

Fabian Valle 
Rating:
5.0

Customer did not leave a comment.

HAIDAR HACHEM 
Rating:
5.0

Customer did not leave a comment.

Benjamin Byler 
Rating:
5.0

Customer did not leave a comment.

Roberto Diaz 
Rating:
5.0

Customer did not leave a comment.

Yunier Leyva Rivera 
Rating:
5.0

Great service!

YENIS MARTINEZ 
Rating:
5.0

Easy pick up, friedly staff. Great location.

Vivian Mcghee 
Rating:
5.0

Customer did not leave a comment.

Luis alberto Morejon 
Rating:
5.0

Customer did not leave a comment.

Henry Diaz Vasquez 
Rating:
5.0

Customer did not leave a comment.

Julio Saiz 
Rating:
5.0

Customer did not leave a comment.

Oscar Zangroniz 
Rating:
5.0

Make sure the truck are clean before each use

Jessica Vega 
Rating:
5.0

Excellent!

VIDAL LISSARRAGUE 
Rating:
5.0

Everything was perfect, thanks

Fabiola Benison 
Rating:
5.0

Customer did not leave a comment.

Eduardo Arteaga 
Rating:
5.0

Muy excelente atencion por parte de la muchacha Ivis que atiende el departamento ‘muy buena para ese trabajo

Oscar Lopez 
Rating:
5.0

Ivis was terrific as always. I highly recommend this Uhaul lication.

Manuel Nogueira 
Rating:
4.0

Very friendly and helpful staff

Ernesto Rojas 
Rating:
5.0

Customer did not leave a comment.

luis pita 
Rating:
5.0

Customer did not leave a comment.

Noemi Guevara 
Rating:
5.0

The assistant was very nice and informative. I hope all locations can be like her’s is.

MICHAEL BORELL 
Rating:
5.0

Excellent service and professional staff

MOHAMED ABDELAZIZ 
Rating:
5.0

Customer did not leave a comment.

Oscar Lopez 
Rating:
3.0

Customer did not leave a comment.

Raciel Milians Mesa 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Stusser 
Rating:
5.0

Customer did not leave a comment.

Oscar Flores 
Rating:
5.0

Customer did not leave a comment.

Raudel Dieguez 
Rating:
5.0

Customer did not leave a comment.

Oscar Lopez 
Rating:
5.0

Absolutely nothing it was a breeze

Edgar Montealegre 
Rating:
5.0

After visiting the Doral store and having a horrible experience I went to this store She is amazing

Jose Avila 
Rating:
2.0

I was overcharged for mileage, even though I took a picture of the mileage when I picked up the van and it wasn't what they told me it was and I sent a message immediately, but I never got an answer and they charged me anyway. It wasn't a big deal but it is not right

Sergio Bueno 
Rating:
5.0

Customer did not leave a comment.

Carlos Garcia 
Rating:
2.0

Need to charge the right mileage. When went to rent I estimated 15 miles. Winded up doing only 10 miles. I told the lady and she said not to worry that she would adjust and close the ticket. She never went with me, I left and the next thing I know, got a charge for 5 miles more plus another charge of who know what, gasoline? seriously? the needle barely moved. It was not a huge amount of money, about $8 more, but that is not the point. If they do that to every vehicle rented, sure are going to get extra money at the expense of the customer. Never again, will I rent with them, and learned my lesson, have the person walk with me and adjust the miles and charges before I leave

maria silva 
Rating:
5.0

Customer did not leave a comment.

Victor Rodriguez Chirino 
Rating:
5.0

Good people there

YURI VALDES 
Rating:
5.0

Customer did not leave a comment.

Oscar Lopez 
Rating:
5.0

Nothing. I received immediate professional service. The attendant was friendly, professional, and very helpful. I was in and out in under 10mins with my rental. I love going there for my rental needs. And it’s right next to Frankie’s Pizza, which has been amazing since 1955. Always a great experience! Five stars! 👍🙂

Jorge Martinez 
Rating:
5.0

Nice atención with the customers, alot of truck with diversity size you can't find well clean and maintenance, no glitch at all,Thank for all hospitality!!!

Mayeline Robbio 
Rating:
5.0

Excelente

Ennis Núñez 
Rating:
5.0

Bien

YULIER LAZARO 
Rating:
5.0

Si pague todo al entregar como ahora debo ???

alberto labelle 
Rating:
5.0

I have rented U-Haul for over 40 years and this location is the best of any I've been to. Personable, helpful, and kind.

elizabeth hernandez 
Rating:
5.0

Customer did not leave a comment.

MELISSA LOPEZ 
Rating:
5.0

Excellent

Pedro Gomez 
Rating:
5.0

Customer did not leave a comment.

Karel Sexto 
Rating:
5.0

excellent

Yoelkis Hernandez 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Ivis was fantastic and I will definitely be back to rent from her again. Van was in excellent condition.

Jorge Morales 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Great uhaul dealer, professional , friendly and great selection.

Jose Graibe 
Rating:
5.0

Customer did not leave a comment.

Jorge Simon 
Rating:
4.0

Customer did not leave a comment.

eduardo alvarez 
Rating:
5.0

Both Ivis and Roxanne are excellent- great service and attention to details.

Manuel Nogueira 
Rating:
5.0

Excelente

Aliennys Perez Ramirez 
Rating:
5.0

Everything was perfect.

Irma Barrios 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Very fast and personable service. Much better than going to a U-Haul big box store. I will definitely use this location again.

Jane Ranke 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Customer did not leave a comment.

betty FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

EDUARDO FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Alfredo DeLeon 
Rating:
5.0

Customer did not leave a comment.

ALBERTO MARTINEZ 
Rating:
5.0

Excelente ⭐️⭐️⭐️⭐️⭐️

Yoelkis Hernandez 
Rating:
4.0

Customer did not leave a comment.

Vivian Wallace Llodra 
Rating:
1.0

Customer did not leave a comment.

Frank Gonzalez 
Rating:
1.0

It is my first time using this service. When I arrived the keys were not in the locked. I spent 1 hour waiting for someone to help me. In the end they tried to give me a van that had a flat tire. miraculously the keys to the truck he rented appeared. In short, everything was complicated.

Michel Lara 
Rating:
5.0

Customer did not leave a comment.

hector roman 
Rating:
5.0

Customer did not leave a comment.

Adrian Blanco 
Rating:
5.0

Exceptional service and good advise

hector roman 
Rating:
5.0

Customer did not leave a comment.

Michel Plouz Vasallo 
Rating:
5.0

Customer did not leave a comment.

Manuel Suarez 
Rating:
5.0

Customer did not leave a comment.

betty FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Customer did not leave a comment.

Yunior Rojas cobas 
Rating:
5.0

Excellent service!!!

Raquel Sotillo 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Customer did not leave a comment.

Christian Diaz 
Rating:
5.0

Customer did not leave a comment.

Chris Patterson 
Rating:
5.0

Muy. Buen servicio

YOEL BELLO 
Rating:
5.0

Customer did not leave a comment.

eduardo fernandez 
Rating:
5.0

Customer did not leave a comment.

Roxanne Pasquarella 
Rating:
5.0

Excelente servicio

Barbara Rodriguez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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