El cliente no dejó un comentario.James M.
Customer Reviews for Earth Elements Rental LLC
(Distribuidor de U-Haul del vecindario)
Apache Junction, AZ 85120
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 7:30 p. m.
- Dom.: 9 a. m. - 3:30 p. m.
- 10/31/2021: 10:00 a. m. - 2:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Charged for extra day because his computer was down when we returned it on time. Called them and service representative was rude and told me to call corporate office. Left message there and still no return callROY F.
Owner showed up late to open the store and I had a deadline to meet. Also, wanted to spend time trying to sell the stores water. Talked down to me.Susan S.
The guy running this location is extremely helpful and very nice to do business with. Just don't go to the 2947 E main st location because they are the most rude unprofessional people and they would just send you here to Apache junction anyhow.RONALD M.
The gentleman who helped me was very personable and helpful.Brian R.
the uhaul reeked of marijuana. did not find this our until we opened it 20 miles away from pick up location. the smell lingered while we packed, was still there the next day when we unloaded and still present when we dropped it off. the smell was even coming out of the heater vents. someone had used it for transporting weed. i had to air my items out once we got to our final destination. Total bullshit! Reported it to the drop off location and I got ' we are sorry'. and why was my credit card charged .40 on pick up day when I had already pre-paid. Not a satisfied customer.sandy M.
If you have a unit reserved leave it alone. Don't give it to someone else! People need concrete plans not some floating illusion you as a company come up with.Douglas K.
Staff was awesome and thorough Excellent customer serviceMATTHEW D.
El cliente no dejó un comentario.LINDA M.
El cliente no dejó un comentario.GEORGE WILLIAM I.
El cliente no dejó un comentario.MICHAELEUGENE S.
Both places that picked the stuff up at were very nice people. The place I picked up the truck was awesome! They let me get the truck before they were actually open.Troy W.
El cliente no dejó un comentario.JACK R.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.WILLIAM P.
El cliente no dejó un comentario.DANIEL T.
Had to sweep the inside of the truck before I started to load. Truck was full of dirt had to also load my car on transport on my ownPHILLIP L.
El cliente no dejó un comentario.Keith K.
El cliente no dejó un comentario.GENE R.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.GERHARD M.
All goodPerry A.
El cliente no dejó un comentario.LONNIE S.
El cliente no dejó un comentario.JAMES P.
He was very friendly and also was very helpful with anything i could have possibly neededJohn K.
Have a small electric problem, Will call you and send pictures. Thank you so much garyGARY K.
The staff was very friendly and helpful and also suggested for me to take pictures of the way the trailer was up to our vehicleRobert B.
Uhaul corporate itself failed to obtain the needed equipment as reserved, but Christopher and Mike went above and beyond to personally go get the needed equipment to make my move successful. They spent half of the night getting the equipment for me, they stepped up when corporate Uhaul failed.Alan B.
Had a flat tire (nail) by the time I got home with the truck. Could've been from the employee, because he got to Earth Elements with the truck and tow dolly same time I did. Tow dolly was too small for my car, but I made it work. The guy at the turn in business in Wickenburg told me there are different sizes of tow dolly and i had a small one. I had used a car hauler twice on longer one-way moves, and they are far better than using a tow dolly. Especially if you're a one person operation! I will never use a tow dolly again! Takes way too much additional time and effort for loading and unloading. The flat was fixed right away and the truck ran just fine. The truck had only a quarter of a tank of gas when I picked it up which forced me to have to stop on my way (only 100 miles one-way) and guess how much gas I would need before I turned in the truck the next day. And of course, I had to go 8 miles off the highway to find gas, which caused me to pay over miles charges! I have used U-haul numerous times over the years, and still feel they have the best equipment and are the most trustworthy of all the self move companies.JEFFERY J.
Everything was top notch !! Perfect Professional, clean and knowledgeableAnna M.
El cliente no dejó un comentario.RONALD S.
El cliente no dejó un comentario.Janice B.
I was to pick up my truck at 9 AM. The store was to open at 8 AM. Nobody was there. I called customer service at 9:15. Shortly after a very apologetic young man showed up. There were other people waiting for their trucks as well and the trucks they wanted we're not there. In the truck I got there was less than a half a tank of fuel. Fortunately for me I didn't have a long way to go because when I tried to refuel the vehicle something was wrong with the fuel line and the gas just poured out. I have never had such a frustrating day dealing with U-Haul.dAWN J.
El cliente no dejó un comentario.Wesley R.
El cliente no dejó un comentario.Jack L.
The dude was pretty chill. Got me in and out.ERIC D.
Perfect place, very honest and nice peopleJuanario P.
El cliente no dejó un comentario.Jeff S.
El cliente no dejó un comentario.BYRON B.
El cliente no dejó un comentario.JOHN O.
El cliente no dejó un comentario.JAMES S.
It took nearly two hours to find someone that knew what they were doing. If it hadn't been an emergency I would have gone somewhere else.Gerald G.
El cliente no dejó un comentario.Jason S.
El cliente no dejó un comentario.matthew J.
The store is extremely pleasant happy and well to be around the representatives I knew what they were talking about and they helped me through my problems that I had with your truck and it's not even able to be on the road they understand my problems they're the ones that told me to make the complaint which I did with you guys ready today and I was looking for a refund but the store is extremely helpful and polite unlike the place that I was supposed to drop it off at the other u-haul centerCarl A.
The representative there was excellent! Not only will I rent again, I will absolutely rent from this location!Daniel K.
Nothing, great experienceJohn S.
Well charged me extra day and ins. Also after I turned truck - @ she said I could take it again when u haul -- all I can say is I got fucked .DAVID O.
This location had other conveniences/services inside (water etc.) and Bianca was super helpful and nice to work with. They also had someone to help with the unhook while we were closing the rental out.MATTHEW H.
El cliente no dejó un comentario.Armando G.